Gerber Collision & Glass - Bossier City

4.9 (1,303reviews)
98%
3319 E Texas St,  Bossier City,  LA  71111

Gerber Collision & Glass - Bossier City offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,303)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Workers left lights on causing a dead battery so we couldn’t start it when we arrived. It’s a new battery too. Part of the paint job was not done that we were told would be done. The parts that were painted were not done to precision and there are jagged paint lines. Bill reflects items that were not asked to be repaired yet some portions that were expected to be done were not done. This job took weeks longer than we were told at first and we expected better after all that time. Unsatisfied.

Likely to Recommend

Repair Quality

Was originally told would take five days, then ended up taking two weeks. New bumper cover does not match up to body lines on either front fender. Paint detail very poor, very obvious where masking tape was removed.

Customer Service

Was originally told would take five days, then ended up taking two weeks. New bumper cover does not match up to body lines on either front fender. Paint detail very poor, very obvious where masking tape was removed. Battery was dead when tried to pick up car. Hazard flashers and an interior light was left on. (Brand new battery was installed the day before I dropped the car off to be repaired)

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Thank you so much !!!

Customer Service

Returned Clean

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Repair Quality

Really like the text messages keeping me up to date on the progress

Customer Service

Really like the text messages keeping me up to date on the progress

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Repair Quality

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Returned Clean

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Repair Quality

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My Experience

The repairs look good, but my passengers side door won't auto open as I did before repairs.

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Customer Service

My Experience

Hands down best customer service I have experienced! Another body shop told me 4-6 weeks and you had it done in 3 days!! Very impressed!!

My Experience

From beginning to end, this company was wonderful!! Thank you for the great and fast service and I would recommend y’all to everyone.

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Customer Service

My Experience

Customer service, timely updates, top quality repair!!! I whole-heartedly recommend the Bossier location. Thank you very much.

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Repair Quality

Didn’t replace license plate holder

Customer Service

Returned Clean

My Experience

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Returned Clean

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Very pleased with the job overall! Thanks!

Repair Quality

Looks fabulous. The only thing is that before when I would open the trunk, it would spring upwards. Now, it unlatches but doesn't pop up (minor detail)

Customer Service

Very friendly and quick to respond to text.

Returned Clean

My Experience

I’m very satisfied with the repair the staff is friendly helpful and professional. I will recommend this place to everyone and if I need a repair in the future this is where I will go

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Repair Quality

Customer Service

My Experience

Everyone was very polite and helpful!