Gerber Collision & Glass - Bourbonnais

My Experience - 5.0/5.0 -

Joe Tezak was amazing throughout the whole process! All of my questions answered and was always quick to pick up the phone whenever I called!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Still waiting for rest of repairs and replacement and hope insurance company has paid for all, but so far all is great job and great people to have work done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Waiting for the rest of repairs and to make sure all has or woll be paid soon, i understand it takes time

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Very friendly and professional. Work completed before schedule date. Would use Gerber again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I wanted to see how it drove for at least a week before I rated my experience...I would break and it would squeak a little but I think it was the rain at first...looks like it never even happened

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Took forever.. when we got car back check engine light immediately came on, also air conditioner condenser had huge leak. Had to take car to dealership to get those issues fixed

Customer Service - 3.0/5.0 -

Took forever but communication was ok up until car was delivered back to Springfield, was not notified car was back

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0 -

See previous

Repair Quality - 5.0/5.0 -

Though the damage to my car was minimal, I was still upset by being hit out of nowhere. As soon as guilty party’s insurance agreed to pay, I had an appointment the next day. They were friendly, courteous and professional. While I waited for total car check I sat in an immaculate waiting area and was offered coffee. I returned to have car repaired, while again in spotless room with coffee 2 days later. Within 1 week of accident you’d never know it happened. I highly wreckammend them!!!,

Customer Service - 4.5/5.0 -

Seerevious

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Loved the service

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Above and beyond for service. Done early and addressed any concerns I had along the way!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very good service. Always updating the progress of the repair. Vehicle was perfectly repaired. Would highly recommend them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent Customer Service

My Experience - 5.0/5.0 -

very fast repair, I couldn't be happier. thanks Gerber

My Experience - 5.0/5.0 -

Excellent customer service!!! Thank you so much Joe appreciate you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I would definitely recommend this place for best repairs! Joe did Excellent job on my car! The absolute best!

Customer Service - 5.0/5.0 -

Best customer service ever

My Experience - 5.0/5.0 -

The repair was very fast and efficient. Gerber kept me update to date on everything.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with the work completed.

Customer Service - 5.0/5.0

Returned Clean