Gerber Collision & Glass - Broken Arrow/Kenosha St

4.9 (1,553reviews)
98%
1505 E Kenosha St,  Broken Arrow,  OK  74012

Gerber Collision & Glass - Broken Arrow/Kenosha offers quality collision repair/auto body services backed by a National Lifetime Guarantee

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,553)

Customers say
Overall Customer Satisfaction
Customers consistently praised Gerber Collision & Glass for outstanding service quality, exceptional communication, and impressive timeliness. Many highlighted that repairs were completed ahead of schedule, with vehicles returned looking brand new. The repair quality was frequently described as impeccable, with perfect paint matches and flawless bodywork. Customers greatly appreciated regular updates via calls and texts throughout the repair process, noting it reduced stress and kept them fully informed. The friendly, professional, and accommodating staff received high marks, and conveniences such as rental car return assistance and vehicle delivery were warmly welcomed. A few customers noted areas for improvement directly from their feedback, including a desire for a staff walkthrough of completed repairs, occasional minor issues such as unresolved mechanical concerns, and rare paint or fitment imperfections. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend and return.
Select to learn more
"... attention to every detail. Beyond the excellent repair, the customer service was top-notch. Everyone I interacted with was friendly and helpfulI. If you're looking ..." Read more
"Gerber Collision & Glass was very professional, efficient, and accommodating. Their employees were a pleasure to interact with."
"The service was fast and they kept me informed throughout the process and my truck was put back together the way it was ..." Read more
"The customer service far exceeded my expectations. Ill be honest that I avoided this repair for a bit because I wasnt ..." Read more
"... only delt with a couple of ladies up front but their attitude and customer satisfaction skills and cheery positive outlook was off the chart. Excellent!" Read more
"My truck was ready approximately a week before the estimated completion date."
"Very satisfied with timeliness. Had a 10 trip to Georgia planned and was very pleased it was ready the day I returned."
"VERY early!!"
"It was ready 3 days earlier than expected"
"... keeps you informed at all time whats going on and delivered my vehicle 10 days sooner than promised" Read more
"... time using Gerber. I will not go anywhere else. The customer service is a 1010 and communication during the repair was excellent! I recommend Gerber to all my friends and family." Read more
"Your team at Gerber was fantastic, kept me well informed and got the job done early. My car looks brand new, Thanks to you all, at Gerber!!! One very satisfied ..." Read more
"Communication was top tier, better than any other time I was at a collision shop"
"Great workmanship and great communication"
"Everyone was very nice. We were kept updated on our cars repair every step of the way . They did a very nice job, and our car was returned ..." Read more

My Experience

It is definately a job well done. Hanna goes the extra mile to keep the customer in formed on how your vehical is coming along. Great to work with also.

My Experience

Love the communication

My Experience

Quality work thank you

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were very professional and kept in contact with me throughout the process. I was worried about the paint matching and orange peel but once I saw the car I was extremely happy. They did a great job

Customer Service

Returned Clean

My Experience

Owner is sonja christian, but I really appreciated constant regular updates in the status and repairs and waiting for parts. It was very awesome to hear twice a week on that. Very assuring and thankful for it.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Truck looks great! They did a great job of communicating and updating on the repairs and the completion timeline! Very satisfied with the overall experience

Customer Service

Great communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Gerber did a very nice job on our car, I’m glad that State Farm recommended Gerber to us and we couldn’t be happier, Hannah kept us informed every two days.

Likely to Recommend

Repair Quality

Gerber was very nice to us, they did a fantastic job with our car, looks better than when it was new, we appreciate the service we got from Hannah and the crew, if we have another problem we will give them a call and also tell friends and families to take their vehicles there. Thank you Gerber!

Customer Service

Returned Clean

My Experience

Gerber did an outstanding job! Clean work, great quality and communication all the way from collision to final repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Great service was provided!

Repair Quality

I am pleased with the service that was delivered! The staff was super professional and the work done on my vehicle was fantastic!

Customer Service

Awesome customer service! Great staff!

Returned Clean

My Experience

Great job communicating to us the progress and related changes in the initial estimate. Appreciate Amanda keeping us informed.

Likely to Recommend

Repair Quality

Was well informed during the process. Work appeared well done.

Customer Service

Great communication.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything looked great. And car was clean inside & out. Very satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Hannah kept me updated and worked to get the repairs completed timely.

Likely to Recommend

Repair Quality

The absolute best! Hannah kept me updated, the work looks good, my car was clean… the receptionist was very friendly. Great experience!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repairs look fantastic

Customer Service

They were very inowledgeable and helpful. Amanda made the whole process very easy

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The most caring personal service I have experienced. As a senior I really appreciate that I was not just some old person needing help

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service. Ladies in the office were very helpful. Many thanks to Amanda who personally worked with me.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service