Caliber - Broken Arrow

4.9 (1,954reviews)
97%
2301 W Lansing Ave,  Broken Arrow,  OK  74012

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Mercedes-Benz

Reviews (1,954)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with many highlighting the outstanding communication through regular text updates and daily progress reports. The repair work consistently exceeds expectations, with vehicles often looking better than before accidents and repairs completed ahead of schedule. Customers appreciate the professional, friendly staff who go above and beyond, including cleaning vehicles inside and out as an added service. The seamless insurance coordination and rental car assistance make the entire process stress-free. While most experiences are overwhelmingly positive, a few customers noted minor issues requiring return visits for adjustments, which were promptly addressed. The combination of quality workmanship, excellent communication, and customer-focused service has earned strong recommendations from satisfied customers.
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"... on my 2023 Nissan Titan by Caliber Collision. The quality of the workmanship is exceptional—the vehicle looks absolutely flawless and, in many ..." Read more
"The quality of the work was amazing! My car looked good as new, like nothing had ever happened to it. Super impressed ..." Read more
"... one. I brought my car in after a minor accident. They only fixed the visible, cosmetic damage. They ignored the mechanical issues completely. My car was not fixed properly, period. They rushed ..." Read more
"Caliber went above and beyond for the repairs to my CR-V. I didn't feel like just another customer and you ..." Read more
"It drives better than it did before the wreck."
"They got my car done within a week when it was gonna take 3 weeks to finish! The job they did was outstanding couldnt ..." Read more
"... based on previous repairs from a different shop. But Caliber had it done and gleaming in a week! They are on top of their game from the first call ..." Read more
"Car was repaired ahead of schedule. I was kept in communication the whole time"
"... and never once had to reach out to get an update. You all were efficient ahead of schedule and top notch communication. You are the company ..." Read more
"Amazing quick work. Never had car fixed BEFORE estimated time"
"... did was outstanding couldnt even tell it was hit! They kept in touch with me every day to let me know how the progress was going in my car! I would refer them every single time!" Read more
"They did a great job keeping me informed the whole time. I always knew what was going on and never felt left ..." Read more
"Their communication was clear and their teamwork was wonderful. I felt like a very important person and not just ..." Read more
"... experience was professional, efficient, and stress-free. Communication was outstanding, with consistent updates provided through their website and timely text messages, keeping ..." Read more
"I was updated every step of the way and never once had to reach out to get an update. You all were efficient ahead of ..." Read more

My Experience

My Experience

Everyone was super nice and stayed in contact with us throughout the whole time

Likely to Recommend

Repair Quality

Everybody there was super nice. They kept me informed all the time. Definitely use them again.

Customer Service

Returned Clean

My Experience

The new trim under the window isn't fully on and is sticking out. It will eventually fall off due to this not being applied correctly

My Experience

Very professional, kept me up to date. Good customer service. Delivered my car ahead of schedule!

Likely to Recommend

I feel I picked the best place to take my car

Repair Quality

Very professional, great customer service

Customer Service

I loved that they kept me informed and with the updates

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Missed a dent that was easily noticeable replaced the shell of back passenger door which had dents in it as well. Gave me my vehicle the first time which was unsafe to drive. Break lights did not work and signal lights did not work because they forgot to plug something in. Don’t know how something so simple was missed.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Aaron was phenomenal, and went above and beyond on our repair. Thank you so much!

My Experience

The work performed is excellent. Caliber is great at communication, Aaron made the entire process very easy. The time to make the repairs far exceeded our expectations. Excellent work, thank you!

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Repair Quality

Customer Service

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Returned Clean

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Repair Quality

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Repair Quality

⭐⭐⭐⭐⭐ 10/10 Experience with Caliber Collision I cannot say enough good things about my experience with Caliber Collision. From start to finish, Brie and Arron provided exceptional customer service and kept me informed every step of the repair process. I never had to wonder what was happening with my truck because they were proactive, professional, and communicated throughout the entire experience. What truly impressed me was the attention to detail. When I picked up my truck, it had been completely detailed inside and out and looked better than I ever expected. They didn't just repair my vehicle—they took pride in every aspect of the customer experience. One thing that absolutely blew me away was how they handled the items in my truck. My tie-down straps were carefully wound up, sorted by color, and organized into heavy-duty zip-top bags. That level of care and thoughtfulness goes far beyond what anyone would normally expect from an auto body shop, and it speaks volumes about the team and their commitment to their customers. The repairs were excellent, the communication was outstanding, and the customer service was second to none. Brie and Arron turned what could have been a stressful situation into an incredibly positive experience. If you're looking for a collision repair shop that genuinely cares about its customers and pays attention to the smallest details, I highly recommend Caliber Collision. They earned every bit of this 10/10 rating.

Customer Service

⭐⭐⭐⭐⭐ 10/10 Experience with Caliber Collision I cannot say enough good things about my experience with Caliber Collision. From start to finish, Brie and Arron provided exceptional customer service and kept me informed every step of the repair process. I never had to wonder what was happening with my truck because they were proactive, professional, and communicated throughout the entire experience. What truly impressed me was the attention to detail. When I picked up my truck, it had been completely detailed inside and out and looked better than I ever expected. They didn't just repair my vehicle—they took pride in every aspect of the customer experience. One thing that absolutely blew me away was how they handled the items in my truck. My tie-down straps were carefully wound up, sorted by color, and organized into heavy-duty zip-top bags. That level of care and thoughtfulness goes far beyond what anyone would normally expect from an auto body shop, and it speaks volumes about the team and their commitment to their customers. The repairs were excellent, the communication was outstanding, and the customer service was second to none. Brie and Arron turned what could have been a stressful situation into an incredibly positive experience. If you're looking for a collision repair shop that genuinely cares about its customers and pays attention to the smallest details, I highly recommend Caliber Collision. They earned every bit of this 10/10 rating.

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Repair Quality

Great quality work and got the job done earlier than expected!

Customer Service

Returned Clean

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Customer Service

Great service and very nice employees!

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Repair Quality

I sent my car in on Monday and they got done with it on Friday. I’m extremely satisfied and happy with all the hard work and dedication. They took to get my car back to me. I definitely worry will be recommending you guys thank you so much.

Customer Service

Returned Clean