Bill Knight Collision Repair - 92nd

4.9 (642reviews)
98%
9230 S. 78th E. Ave,  Tulsa,  OK  74133
Book Appointment

In operation 5 years.

Customer-First Repairs When you receive repairs and maintenance from Bill Knight Collision Repair, we ensure that the customer is always put first. We are always honest and upfront about what you can expect from the repair process, including pricing and expected timeline. In fact, we offer a free estimate to each of our customers. You are not obligated to pay anything or to even receive service from us. We truly value our customers and know how overwhelming it can feel after being in an accident. That's why we invite you to take advantage of our expert resources. If you're in an accident and you're not sure what next steps to take, just give one of our friendly representatives a call and we'll help you. We make it a priority to answer all customer questions within 24 hours. Insurance Companies Trust Us At Bill Knight Collision Repair, we know that the insurance company often has a say in who handles your repairs. We have many partnerships with some of the biggest insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car
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Email

Reviews (642)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout highlight, as customers appreciated frequent updates via texts, emails, and phone calls throughout the repair process. Timeliness was another strength, with numerous customers reporting their vehicles were completed ahead of schedule. The front desk and service advisors were frequently commended for their professionalism, friendliness, and attentiveness. A few customers noted areas for improvement, including occasional communication gaps, cleanliness concerns upon vehicle return, and minor issues discovered post-repair such as door locks, window functions, and paint imperfections. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... no added costs at the time the job was completed. Very pleased with the quality of matching paint on a 15 year old truck" Read more
"The work was excellent and I got my truck back early."
"The staff is friendly, professional, and concientious. The repair was completed in a timely fashion despite ..." Read more
"Work was done within the estimated time quoted. The car repair was expertly done and looks as good as when I bought it new in 2024."
"... vacuumed it out. We would recommend them to anybody. They do a great job." Read more
"... communication was great! My vehicle looks new and completed over a week ahead of time! Thank you!" Read more
"It was actually earlier than promised. Originally, it was supposed to take a little over two weeks and I got my car back 3 days earlier than expected."
"... Knight Collision did an excellent job on my truck and had it back to me 4 days earlier than expected. If I'm in the unfortunate predicament of having been ..." Read more
"Before! ETA was April 6th but they managed to get it done earlier without skimping on quality."
"... is friendly, professional, and concientious. The repair was completed in a timely fashion despite one part being out of stock. We received regular updates so we werent left wondering ..." Read more
"... when there was a slight color change on a part.. great communication beginning to end." Read more
"Communication was exceptional! I appreciated receiving multiple updates about the status of my vehicle. I knew in advance ..." Read more
"Great communication, thorough explanation of the process, repair process completed in a timely manner, very ..." Read more
"... timely fashion despite one part being out of stock. We received regular updates so we werent left wondering about the repair. Overall we are very pleased with our experience." Read more
"... tip top! Havent encountered any issues as Of yet! Communication was over the top and car Looks new!" Read more

My Experience

Great job! Toney kept me informed throughout the total process! Needs a raise!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly, professional staff. Repairs were great.would recommend Bill Knight Collision. Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Everyone was great and professional to work with

My Experience

My Experience

Professional from the office to the repair work. My car came back looking like brand new , no evidence of paint work or a crash. All i can say is thank you.

My Experience

Was very pleased with the customer service. Everyone was so nice. Will definitely recommend to anyone needing auto repair.

Likely to Recommend

The service was efficient and done with great quality.

Repair Quality

Tony & the crew did a great finishing job on my Subaru. It looks brand new on that side of car and matched up the paint work really well.

Customer Service

Tony answered all my questions without fail and assured me I would have a much better looking car when finished. Denise at the front desk was so helpful and had a happy go lucky attitude all the time. Both Tony & Denise were exceptional in their ways.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you, excellent service and very friendly.

Likely to Recommend

I already have.

Repair Quality

I will sing your praises to everyone! I called State Farm told them to send everyone to BILL KNIGHT COLLISION. They were so pleased to hear the good newsđź‘Ť

Customer Service

The moment I walked in the door I was greeted with friendly, helpful service. I am hard of hearing they answered every question I had. I tried to call to rent my car, they didn’t answer. The beautiful lady called and set up the time to bring the car for me. The gentleman, Kevin, was wonderful he walked me through everything. I have never been more pleased with the service. My car looks new. The work they did was on my exceptional. I was at the best place in Tulsa and maybe all of OK. All I can say “ I had Wonderful service” If I need help again I will be back.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Customer Service

Denise went above & beyond to find a rental car for me when there were issues with the reservation. I greatly appreciate that.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

There work and concern for us we felt special,

Repair Quality

10 I felt like they were treating me with respect and the truth.

Customer Service

i felt they was treating me with the truth and concern for me

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your personal were the kindest, caring, informative, accommodating, letting me know when they began, how far along they were and finished in a very short timeline. Did a very good job repairing my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Had nothing but a great experience! Especially after getting hit by someone.

Repair Quality

Denise was so nice the whole time I was with her! Excellent service. Also, Tony was very thorough, efficient, and professional. He even took the liberty of mounting my subwoofers because they were sliding around. Huge help! Thanks guys!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tony was fantastic. Very professional. Communicated expectations and gave me a timeframe range that was met despite issues with calibration. I appreciated that he kept me in the loop with several (not excessive though) phone calls. Honestly everything went way better than expected.

My Experience

The Check in process was smooth and painless, the people were very helpful and polite, the communication proces was always keeping me up to date through the whole process. Very p,eased with everything

Likely to Recommend

Will recommend them to friends and family

Repair Quality

Updates were timely and consistent, people were very helpful and friendly, work was done professionally and great quality

Customer Service

Great customer service and communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They got my car done with my car in one week before and my husband and I went on a trip. We were very thankful to them for making it such a priority to get it done so quickly. They did a great, no excellent job on the car. It looks amazing. They washed my car and vacuumed it out. We would recommend them to anybody. They do a great job.

My Experience

Friendly service!! I felt VERY taken care of from start to finish!! Excellent communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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