Bill Knight Collision Repair - 97th St.

4.8 (980reviews)
96%
8324 E 97th St,  Tulsa,  OK  74133
Book Appointment

In operation 18 years.

Customer-First Repairs When you receive repairs and maintenance from Bill Knight Collision Repair, we ensure that the customer is always put first. We are always honest and upfront about what you can expect from the repair process, including pricing and expected timeline. In fact, we offer a free estimate to each of our customers. You are not obligated to pay anything or to even receive service from us. We truly value our customers and know how overwhelming it can feel after being in an accident. That's why we invite you to take advantage of our expert resources. If you're in an accident and you're not sure what next steps to take, just give one of our friendly representatives a call and we'll help you. We make it a priority to answer all customer questions within 24 hours. Insurance Companies Trust Us At Bill Knight Collision Repair, we know that the insurance company often has a say in who handles your repairs. We have many partnerships with some of the biggest insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Genesis
GM Basic
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (980)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, excellent communication, and impressive timeliness. Many highlight that vehicles were returned looking brand new, with repairs completed ahead of schedule. Customers frequently commend the friendly, professional, and attentive staff, noting proactive and transparent updates throughout the repair process. The seamless coordination with insurance companies and rental car providers is also appreciated. A few customers noted areas for improvement, including occasional communication gaps, cleanliness of returned vehicles, and isolated quality concerns, all drawn directly from their feedback.
AI-Generated from reviews written in the last 12 months
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"The work done on the paint was visibly subpar. It had the characteristic backyard shop look where ..." Read more
"Over promised and under delivered. Under staffed was apparently their excuse. Returned car with no mechanical ..." Read more
"My car looks great! I had a big crease in my car from tree falling on it and you can't tell it was ever ..." Read more
"... to my concerns about being without my work truck. Did a tremendous job even ahead of schedule. Highly recommended" Read more
"My car was there for 2 months. TWO MONTHS! I only came to this shop because my preferred shop ..." Read more
"My vehicle was competed earlier than promised."
"Job well done even though it took longer than expected. Team was very good at keeping me informed with progress."
"Finished even earlier than expected and were very kind to me."
"Eric was extremely helpful! The communication from Eric was exceptional. I was always aware of each step that was taking place on my vehicle. ..." Read more
"Communication was less than I would expect when issues caused delays in getting the repairs made."
"The paint job was excellent however, sometimes the communication is not the best."
"... an expectations were very much met and exceeded. Communication was outstanding." Read more
"... , tells you in detail what they are going to do ,timely updates , courteous and very good at communication ." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I identified inperfections in the paint job that weren’t recognized prior to completion and delivery.

My Experience

Very responsive and timely with updated. Courteous when I would call for updates.

Likely to Recommend

Repair Quality

Service was excellent. Kept me up to date on repairs. car looked good after I received it back.

Customer Service

Very knowledgeable, pleasant and courteous

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work thank you guys

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

My windshield came back chipped and I’m waiting to hear back from the shop about replacing it.

Customer Service

Waiting on a call back since Thursday, 9/24/26

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

you did a very good job. On my wife's car and you were very professional.

Customer Service

I was very happy with the service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I've already told people about Bill Knight how GREAT they are

Repair Quality

The service was OUTSTANDING!!!

Customer Service

Customer service was OUTSTANDING!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I left Bill Knight with my car very very disappointed and dissatisfied. I would never recommend service from this company to anyone. I would talk a potential customer from using this company.

Repair Quality

I'm very disappointed with the service at Bill Knight. The mechanic was very rude from the start. They kept my car for 1 1/2 months. My door can't be opened from the inside anymore and that wasn't a problem when they received my car. My car is now wobbly and feels very unsafe. The mechanic basically told me oh well there's nothing he can do about it now. They tell me they will return my calls but don't. I was warned about this place before hand but it's where the insurance company told me to take it. I would not recommend Bill Knight to anyone. I'm very dissatisfied with the service here.

Customer Service

2 minutes into speaking with the mechanic, he told me I can take my car somewhere else if he didn't like what he was saying to me. RUDE!

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

See previous comments.

Repair Quality

Everything went smooth. The repair was excellent. Much props to Eric for being a point man and go between with State Farm.

Customer Service

See previous comment.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I think it should have been completed in less time but the quality of work was great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

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