Bill Knight Collision Repair - 97th St.

4.8 (911reviews)
96%
8324 E 97th St,  Tulsa,  OK  74133

In operation 18 years.

Customer-First Repairs When you receive repairs and maintenance from Bill Knight Collision Repair, we ensure that the customer is always put first. We are always honest and upfront about what you can expect from the repair process, including pricing and expected timeline. In fact, we offer a free estimate to each of our customers. You are not obligated to pay anything or to even receive service from us. We truly value our customers and know how overwhelming it can feel after being in an accident. That's why we invite you to take advantage of our expert resources. If you're in an accident and you're not sure what next steps to take, just give one of our friendly representatives a call and we'll help you. We make it a priority to answer all customer questions within 24 hours. Insurance Companies Trust Us At Bill Knight Collision Repair, we know that the insurance company often has a say in who handles your repairs. We have many partnerships with some of the biggest insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (911)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with Bill Knight Collision, praising the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. Communication stands out as a key strength, with staff proactively providing frequent updates via calls and texts throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement directly in their feedback, including occasional communication gaps, cleanliness of returned vehicles, and isolated quality concerns on specific repairs.
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"Work was superb, and completed quickly. My car looks brand new."
"Over promised and under delivered. Under staffed was apparently their excuse. Returned car with no mechanical issues with a completely ..." Read more
"My car looks great! I had a big crease in my car from tree falling on it and you can't tell it was ever there. Paint job matches ..." Read more
"... pleased. Your staff are all friendly and helpful and the work is always great. Thank you!" Read more
"... to my concerns about being without my work truck. Did a tremendous job even ahead of schedule. Highly recommended" Read more
"My vehicle was competed earlier than promised."
"My car was there for 2 months. TWO MONTHS! I only came to this shop because my preferred shop ..." Read more
"Done 4-5 days before projected date!"
"Job well done even though it took longer than expected. Team was very good at keeping me informed with progress."
"Excellent, communication, quality, listening to my concerns about being without my work truck. Did a tremendous job even ahead of schedule. Highly ..." Read more
"I had a wonderful experience! Communication is a big deal to me and they were always keeping me updated. The whole experience was lovely and I will bring ..." Read more
"Communication was less than I would expect when issues caused delays in getting the repairs made."
"... the third one have always been excellent. However, the communication is not always the best." Read more

My Experience

Bill Knight Collision took care of my car with no problems. I had Nikki as my advisor and she was extremely professional and kept me with timely updates on the repairs. The repairs were made quickly and were finished a day ahead a schedule. Thanks Nikki

My Experience

Service as described👍🏻

My Experience

Very professional and informative

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

In the past year I have had the pleasure to work with Eric when my parent’s vehicle needed repair. Eric has been extremely helpful, patient and professional during the entire process. Nobody wants to visit a collision repair shop, but I without any hesitation will refer Eric to anyone in need of his services. Thank you again for outstanding service!

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Returned Clean

My Experience

Bill Knight did a great job in getting my car back to its original condition. It looks and and runs like a new car. They also washed and detailed the interior before they finished.

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Great work

Repair Quality

The staff did a great job in dealing with the insurance company and completing the work as fast as possible.

Customer Service

Customer service was great

Returned Clean

My Experience

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Repair Quality

They were kind and fast!

Customer Service

Returned Clean

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My Experience

Very satisfied with the work that was done on my Mazda today.

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Returned Clean

My Experience

Repair was performed in a timely manner and great quality of work. My service advisor kept me informed throughout the process. Thank you

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Returned Clean

My Experience

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Repair Quality

Had my husband not worked in the auto business in the past we’d have taken home a far inferior result. The difference between our first attempt to pick it up and the final result were dramatically different. I find that quite disappointing that the shop would allow that, but thankful that wasn’t the final result in my case

Customer Service

My only interaction was with Erick, and while he didn’t catch the issue the first time, he did advocate for a superior job in the end

Returned Clean

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This would be a 10 if you werent so pushy with the survey hahaha

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Returned Clean

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My Experience

Fantastic job! Only disappointment was the lavender accents were never added around the entire pickup... lol, Tommy is great.

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Good job

Repair Quality

Tommy delivered on everything he said in the intial discussion.

Customer Service

Tommy is top notch - state tasks and deliverables and then follows through.

Returned Clean

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Repair Quality

The staff in the office were amazing. The shop did an excellent job and I was very happy with the whole experience. Overall I would totally recommend Bill Knight for all your car and truck needs.

Customer Service

Returned Clean