Bill Knight Collision Repair - Garnett

4.8 (433reviews)
94%
5712 S Garnett Rd,  Tulsa,  OK  74146

Customer-First Repairs When you receive repairs and maintenance from Bill Knight Collision Repair, we ensure that the customer is always put first. We are always honest and upfront about what you can expect from the repair process, including pricing and expected timeline. In fact, we offer a free estimate to each of our customers. You are not obligated to pay anything or to even receive service from us. We truly value our customers and know how overwhelming it can feel after being in an accident. That's why we invite you to take advantage of our expert resources. If you're in an accident and you're not sure what next steps to take, just give one of our friendly representatives a call and we'll help you. We make it a priority to answer all customer questions within 24 hours. Insurance Companies Trust Us at Bill Knight Collision Repair, we know that the insurance company often has a say in who handles your repairs. We have many partnerships with some of the biggest insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (433)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked better than before or like brand new. Communication was a standout strength, with frequent updates via calls, texts, and online trackers keeping customers well-informed throughout the process. Timeliness was frequently highlighted, as numerous repairs were completed ahead of schedule, often surprising customers. Staff were widely described as friendly, professional, and patient. A few customers noted areas for improvement, including inconsistent communication in some cases, vehicles needing to be returned for unresolved issues such as alignment concerns or sensor malfunctions, and isolated cleanliness concerns inside vehicles upon return.
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"Absolutely amazing quality of work."
"The repair seems to have been done very well. They also detailed the car. A mark of excellence."
"Car is not fixed and they act like its no big deal for me to take the time to come back. No apology ..." Read more
"Fix it correctly the first time.. Do it right the first time."
"It was early"
"Wasn't even ready when they said it was but I had to have my vehicle back. I will be finding someone else to ..." Read more
"They were actually several days ahead of schedule."
"Car was ready way before expected date. I was blown away at how quickly my car was ready and with amazing ..." Read more
"It was ready a week early which is fantastic and a nice surprise"
"Absolutely! I loved the texts and tracker. Much better than previous experiences with other repair shops who just leave ..." Read more
"... of my vehicle. The service was done well however the communication was not there. I scheduled my appointment for December 29 while I was out of town so that there ..." Read more
"Communication was quick and clear."
"Communication was great!!!"

My Experience

Likely to Recommend

Repair Quality

2. People were nice but solved absolutely nothing with my vehicle and still charged me $430. Unwilling to help troubleshoot probably because end of day and ready to leave.

Customer Service

Returned Clean

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Repair Quality

Took an extra week to get my wheel.

Customer Service

Always really helpful and nice.

Returned Clean

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Waiting to hear on replacing my wiper arm. Splash guard under right fender was loose and came down driving home. Antenna is missing, small ding in passenger side door still

Customer Service

Returned Clean

My Experience

Did and amazing job so glad to see ur team actually takes pride in there work and get it done at a good pace they kept me updated and informed as much as possible and did an outstanding job couldn't tell were and prior damage was nor any imperfection was absolutely impressed with the work grate job team

My Experience

Customer service was fantastic and all my concerns were addressed immediately.

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Customer Service

Returned Clean

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Customer Service

My Experience

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Customer Service

Returned Clean

My Experience

The team did a great job I’m very satisfied with their work

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Have no complaints

Repair Quality

Crew did a great job it’s as good as mew

Customer Service

Dave and Taylor were great to work with

My Experience

Excellent communication, insurance was easy and good work.

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Customer Service

Returned Clean

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Great on time service.

Customer Service

Returned Clean

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Excellent experience

Repair Quality

Outside of the time the parts took to get in, and I know that’s not controllable at the shop, everything went exceptional, team was great all the way around the board.

Customer Service

David ans Taylor went above and beyond on informing me of everything that was going on, and even got me a Lyft to pick up a rental car. Great experience

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Customer Service

My Experience

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Customer Service

Returned Clean

My Experience

Thank you all so much! You were very kind and helpful, and our family feels very supported.

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Customer Service

Returned Clean

My Experience

truck looks great . the service was great and the truck was done when they told me it would be done. the updates were nice too. great job!

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Returned Clean

My Experience

Thank you for your expertise and professionalism in repairing our suv.

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Repair Quality

Bill Knight did an excellent job and we would definitely go to them again.

Customer Service

and David Dumas were both excellent when it comes to customer service.

My Experience

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Customer Service

Returned Clean