Caliber - Owasso

4.8 (1,045reviews)
98%
9155 N. Owasso Expwy,  Owasso,  OK  74055
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In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (1,045)

Customers say
Overall Customer Satisfaction
Customers consistently praise the high quality of repairs, with many noting their vehicles looked brand new upon return. Communication stands out as a key strength, with frequent text updates and proactive status notifications throughout the repair process keeping customers well-informed. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The staff received widespread recognition for being friendly, professional, and accommodating. The lifetime warranty on repairs also added to customer confidence. A few customers, based on their own comments, noted areas for improvement including occasional miscommunication, isolated quality concerns such as alignment issues or missing parts, and some inconsistency in front desk interactions. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Very, very quick, replaced with OEM parts, excellent workmanship. We will be back!"
"... They pointed out damage that I didnt see initially. Repairs were beyond my expectation. They did great!" Read more
"Attention to detail was spot on. Splendid work, outstanding customer service and you just cant beat the lifetime warranty on Caliber Collisions ..." Read more
"... The vehicle was ready 3 days sooner than estimated We are pleased with the repairs and the assurance of warranty of their work" Read more
"... recently had my car worked on at Caliber Collision. They did an excellent job! They were professional, kept me informed with the process, helped me with my insurance, and ..." Read more
"... out I was paying for a rental car out of pocket, they got my car repaired before the expected date. I am really grateful for the excellent service they provided." Read more
"... time and we were kept updated throughout the process The vehicle was ready 3 days sooner than estimated We are pleased with the repairs and the assurance ..." Read more
"Looks great and was finished before schedule."
"... easy process and quality workmanship! Not to mention we got our vehicle back way ahead of schedule." Read more
"... impressed. I was informed regularly of the status. And my vehicle was actually done earlier than expected! And it looks gorgeous. Everyone was knowledgeable and so helpful ..." Read more
"... efficient, and handled my repair with great care. Communication was excellent throughout the process, and I always knew what was going on. I really appreciate the professionalism ..." Read more
"... for repairs We were given an estimate of time and we were kept updated throughout the process The vehicle was ready 3 days sooner than estimated ..." Read more
"... little delay in getting the one of the parts but they communicated everything very clearly. 1010 place." Read more
"... checked in twice a week via phone call andor text. They called me to OK the work before they started the work and gave updates throughout." Read more
"loved the daily text updates"

My Experience

Completely satisfied with the entire process from dropping off my car to picking it up after repairs.

Likely to Recommend

Repair Quality

Everyone was great! I was kept informed of the process and was able to pick up my truck a day early! Awesome experience! Would use them again!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone is so nice and kept us informed about the work on our vehicle. The whole process was very smooth and turned out great!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Owasso caliber collision is awesome. Majesty and Tommie were rockstars and gave me a fabulous experience!

Customer Service

Again Majesty and Tommie! Awesome

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

I always brag about Caliber collision.

Repair Quality

Caliber always makes my vehicle look like new.

Customer Service

Top notch communication.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely! Will only go there

Repair Quality

Car was beautifully repaired

Customer Service

They finished my vehicle ahead of schedule, they were so nice and professional. I will always go there for services

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This company is very professional in my opinion. They kept me updated with any changes and even finished before the estimated completion time.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks great but the front end is out of alignment.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Tommy and his crew were great! Updates every step of the way

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing customer service and great communication from staff. My car looks brand new again. Thanks

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Super helpful and kept me updated through out the entire process. Made it super easy

Customer Service

Karsten was super professional and explained everything when dropping off and picking up my car. Super nice and helpful

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job

My Experience

1st time to use them and I was very impressed with the time it took and the good job they did.

Likely to Recommend

Repair Quality

The best people I have ever dealt with as far as being up front and honest about the repair

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Karsten in Owasso, OK went above and beyond with fantastic customer service! I was very impressed. He was extremely positive and professional. While also explaining everything in great detail where I could understand it. He helped turn a stressful time from a wreck into something much smoother. I will recommend this company and location moving forward because he did so well.

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