Caliber - Jenks

4.8 (782reviews)
98%
11424 S Union Ave,  Jenks,  OK  74037

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (782)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting the convenience and reassurance of regular text updates throughout the repair process. The quality of repairs was a standout theme, with numerous customers noting their vehicles looked brand new upon return. Timeliness was frequently commended, with several repairs completed ahead of schedule. Staff professionalism and friendliness were widely appreciated. A few customers noted areas for improvement directly from their feedback, including inconsistent proactive communication, occasional delays in parts procurement, and isolated quality concerns such as misaligned body parts or improper attachments. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... getting rear ended and it honestly looks brand new. The quality of work is amazing. They kept me informed every step of the way, which ..." Read more
"Everything done well exceeded expectations"
"Theyre not super fast, but the repair work is perfect. Vehicle was also cleaned up very well when they were finished."
"My repair was very well done. I cannot even see that I was ever rear ended. Communication with the insurance company from the ..." Read more
"... completed 3 days earlier than original projection. Excellent results in workmanship. Very friendly staff. Just a great experience all around." Read more

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Super friendly staff. Car was repaired perfectly and was ready when promised . Trust you vehicle with these professionals!

My Experience

Customer service was top notch. They communicate with you every step of the way. Quality of work was also very good. I would recommend them to anyone.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Looks great and we’re super easy to work with… kept me updated regularly

Likely to Recommend

Repair Quality

Customer Service

Better communication with setting expectations

Returned Clean

My Experience

I appreciate the shop workers doing a flawless job on the fender and appreciate the office workers making my experience and quick and easy process.

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone, especially my new best friend Patricia, it's very polite and very thorough with explaining what needed to be done. Their communication throughout the process was more than I expected and the walk-through after repairs were complete was good as well!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

The repair was very profesionally done. It looked great. I would recommend working on your web sight so the customer could follow the repair progress better.

My Experience

James did a good job and would refer someone to him. He was very professional and we are pleased.

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Repair Quality

Customer Service

Was told we would get communication on Tuesdays and Thursdays. Aside from an initial text message we did not get further communication unless we initiated the communication. When speaking to service representatives, they were kind and helpful!

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Customer Service

My Experience

I honestly am not very happy considering I referred people to this establishment. I had a Hyundai get into an accident. I was not at fault and they billed my insurance instead of the party at fault. It created a huge fiasco. Even the at fault parties insurance was surprised they charged my insurance and it should not have been charged. I then brought that up to the people at Caliber and they became defensive and the lady at the desk has an extreme attitude. When you mess something up, own it. Do not blame it on your customer. I will not be using Caliber for future endeavors nor will I be referring anyone else to this place. The repair is fine, however, accountability means more.

My Experience

Great experience. 10/10 recommend caliber collision!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Thank you so much for everything

Repair Quality

Great job and very personable and knowledgeable..

Customer Service

Very knowledgeable very polite and thorough

Returned Clean