Gerber Collision & Glass - Burlington (Nc)

My Experience - 5.0/5.0 -

Thank you !..

My Experience - 5.0/5.0 -

The front desk associates gave courteous support that was welcoming entering. The associate who met me went over damage was helpful and professional. I would recommend the location.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

The professional service from the front desk, the guy who evaluated my vehicle. The text messages keeping me updated with the phase my vehicle was at was incredible and valuable.

Customer Service - 4.5/5.0 -

Same as above. The repair shop service was ideal for great customer service.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job! If I ever need work on my vehicle I’m definitely going back

Customer Service - 5.0/5.0 -

Amazing

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Excelente trabajo

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I'm extremely satisfied with the quality of the repairs. Hopefully I won't need your services in the future but if I do you'll have a return customer. I would recommend you to anyone else who needs body work done. Thank you, Barbara Haller

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 2.5/5.0 -

The panels not completely flush it’s popped out. But otherwise it’s fine the paint job is done well

Customer Service - 4.0/5.0 -

From start to finish customer service has been great

My Experience - 5.0/5.0 -

Satisfied with repairs

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The text updates were great! Quality repair service and great customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent work and staff is friendly. I was very pleased with the cleanliness of the work and condition of truck when picked up.Thank you all for an outstanding job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Communication was 100% on point. They kept me abreast of things throughout the whole process.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Did a good job. Car has a roaring noise in back passenger side tire. Really loud.

Repair Quality - 3.5/5.0 -

Took a long time to repair because light was on back order, but I was very happy with the results and the communication. The updates were greatly appreciated

Customer Service - 5.0/5.0 -

Staff were courteous and very friendly

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

This team was so professional. Every time something would change or anything might delay or could do anything anything that happened with this vehicle? They told me daily through text and it kept me informed and that’s all anybody really wants.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Customer service was great, quick turn around and job was completed to my satisfaction.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Te whole process was smooth, and had a quick turnaround. All the work meet my expectations.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The Gerber Collision & Glass team were very nice and friendly. And they did an awesome job on my car. Thank you guys so much!