Gerber Collision & Glass - Burlington (Nc)

4.8 (252reviews)
95%
2270 Hanford Rd,  Burlington,  NC  27215

In operation 85 years.

Gerber Collision & Glass - Burlington (NC) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (252)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff was friendly and answered all my questions. Keep me updated on the progress all the way along until i got my truck back. Would recommend them to anyone that ask.

Likely to Recommend

Would recommend them

Repair Quality

Wonderful customer service. Kept me updated through the whole process. Would recommend them to anyone that needed body work.

Customer Service

Everyone was wonderful and customer friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was very pleased with the reception from the first day. The completed work looked very good and I was appreciative of the updates I received during the process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything was good

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was so professional and my experience was exceptional. The communication was great as well.

Customer Service

Leslie and the others were so kind and professional

Returned Clean

My Experience

You guys were very professional and did an amazing job on my car. I’m very pleased. My Honda looks fantastic!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Overall please with the work done on my car.

Customer Service

Returned Clean

My Experience

I was kept up to date with the beginning, middle, and final stage of my repair. Your team is awesome and provide professional services

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone there made the process of getting my car fixed easy and stress free. I was able to get in quickly for initial estimate evaluation and my car was returned in great condition. The work they did looks great and you could never tell there had been prior damage. Each person I dealt with was friendly and knowledgeable.

Likely to Recommend

Gerber returned my car damaged. If Gerber decides to fix the damaged bumper I would probably change my mind.

Repair Quality

I only give Gerber Collison a 2 because when I picked my car back up I failed to do a complete walk around and upon dropping the rental car off and walking back to my car I noticed that the bumper was damaged and it had been replaced so it should have looked brand new. Since I didn't notice the damage until after driving my car i just assumed I had to eat it and learn from my mistake in not doing a complete walk around before accepting my car when it has had repairs. My car was also backed into it's spot when I picked it up at Gerber so the damage wasn't visible upon walking up to it or in looking at the side that was damaged initially. I would have had to walk around the car to see it whereas in walking up to it normally from Hertz car rental the damage was glaring as it is 2 actual seperate punctures in the rear bumper. The only reason I even gave Gerber a 2 and not a 1 is because the people I talked to when I dropped my car off were very nice.

Customer Service

The people at Gerber Collision are extremely nice and professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job and the best staff.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Updates were awesome, very thorough when inspecting vehicle, everyone was kind, and the process was faster than expected!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very satisfied with the repairs completed on my Toyota. My truck was very clean and looked nice when I picked it up. Thank You

Likely to Recommend

Repair Quality

Very satisfied !! My truck looked brand new when I picked it up. Thank you

Customer Service

Likely to Recommend

Repair Quality

Check in was very easy. The mech was through during the process. The end result was the vehicle was looking brand new. Great job gerber!!!!!!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean