Gerber Collision & Glass - Burlington (Nc)

4.8 (255reviews)
95%
2270 Hanford Rd,  Burlington,  NC  27215

In operation 85 years.

Gerber Collision & Glass - Burlington (NC) offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (255)

My Experience

Well informed! Job done in a sufficient amount of time looks good and has a lifetime warranty

Likely to Recommend

Repair Quality

Good job, done in timely manner. Kept well informed on progress.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Never

Repair Quality

I was given excuses everytime I met with anyone about how the issues with the body work on my car couldn't be fixed. I will never use you again and I will definitely not be recommend you to anyone. I am not satisfied with the repair on my car.

Customer Service

Excuses is all I got eventhough everytime the car was taken back in for rework there was an actual reason found for the issue I complained about. Aftermarket bumper cover, wrong clip used, damaged bracket. Yet you never got my car back as it should have been.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

It looks brand new.

Customer Service

They did a great job on the car and kept me up to date with the situation. My completion got delayed due to a part that had to be ordered but they completed as fast as they were able to

Likely to Recommend

Repair Quality

Fine job

Customer Service

Fine job

My Experience

I’m really pleased with the repair job! It looks just like it did before my accident. And to whoever washed it… I really appreciate it.. chef’s kiss. I call it my &1000 car wash lol

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Professional and did a great job repairing my car. Great service

Customer Service

Professional and did a great job repairing my car. Good customer service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

It took awhile (close to a month and half) but it was all worth it! My truck came out brand new!

Likely to Recommend

Repair Quality

It took a while but it was all worth it! My car came out brand new and they really took the time to fix everything needed to fixed. Attention to details to every process.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff writer as great

My Experience

The paint color and body work looks fantastic but the paint application has some issues. There are some noticable runs in the paint on the back door and wheel arch area. Also the front passenger door looks to have debris stuck in the paint.

Likely to Recommend

My only complaint is regarding some runs and debris in the paint. I have no doubt that will be given the time and care that the original service was given and, if so, I'd certainly recommend Gerber

Repair Quality

Body work was fantastic, the paint match was perfect, but there are some runs and debris in the paint

Customer Service

The customer service was great throughout the repair process

Returned Clean

Likely to Recommend

Repair Quality

Staff is always great and takes care of everything!

Customer Service

Great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Second time we’ve had to replace the rear dually fenders. The workmanship and paint look fantastic! Great job! Thanks to all involved !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean