Gerber Collision & Glass - Casa Grande
In operation 85 years, 9 years at this location.
Gerber Collision & Glass - Casa Grande offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
But work on communication
Repair Quality - 4.5/5.0 -
When the car was finish and we picked it up all our questions were answers in detail. The car took a long time to repair because of part shortage and I understand that. Our problem was the short answers like waiting for parts and we'll call you. I worked with the public for 42 years and would call them weekly with some answers and would explain in detail the problem and would apologize for there inconvenience. Communication goes a long way and it builds great customer satisfaction and reputation. Great job on the car!
Customer Service - 2.0/5.0 -
Poor
Likely to Recommend - 5.0/5.0 -
They made the repair look new.
Repair Quality - 5.0/5.0 -
It looks like it never happened. Thank you.
Customer Service - 5.0/5.0 -
You were recommended to me and I’m glad.
Returned Clean
My Experience - 5.0/5.0 -
Your team was welcoming and professional. Having to have your Vehicle repaired after an accident can be very exhausting but your office made the process smooth without the anxiety. THANK YOU
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
It took six months to complete the repairs.
Customer Service - 2.5/5.0 -
See above.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great service and awesome work
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the quality of the repair on my vehicle.
Customer Service - 5.0/5.0 -
Customer service that I received was excellent
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Got the car back and still not fixed correctly
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
They were all great! Gave me an excellent experience! Much appreciated to Cassie, went above and beyond with giving me all the information I needed and updated me throughout the process
Likely to Recommend - 4.0/5.0 -
I would recommend but let them know they do not communicate well.
Repair Quality - 4.5/5.0 -
A little bit of communication issues, but in the end it all worked out and I was pleased!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Although there was a communication snag between Jenny and GEICO, she was always responsive and kind to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
There was one little hiccup in communication with the insurance company.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair work done on the car, we’re very happy with it.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A little slow on giving me an estimate but otherwise good work on the truck.