Gerber Collision & Glass - Charleroi

Likely to Recommend - 1.0/5.0 -

Condition of vehicle was a big negative for me

Repair Quality - 3.0/5.0

Customer Service - 3.0/5.0 -

Staff were super friendly and helpful. Why I didn’t say 10 is bc I had to reach out for updates

Returned Clean

Likely to Recommend - 5.0/5.0 -

Definitely would recommend!

Repair Quality - 5.0/5.0 -

Highly recommend!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Totally satisfied.

Repair Quality - 5.0/5.0 -

They kept me informed and they were always available.

Customer Service - 5.0/5.0 -

Without Ben And Destiny things would not go smoothly.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

I am extremely satisfied with my customer service experience and the work that was performed on my CRV after my first accident. The process was smooth and I was pleased with the timeliness of the repair and the convenience with Enterprise. Thank you so much for the great experience!

Likely to Recommend - 5.0/5.0 -

The staff was very friendly and made the overall process seamless. I am very pleased with the timeliness of the repair and the overall quality of the work done! I would highly recommend to anyone I know!

Repair Quality - 5.0/5.0 -

The repairs are excellent and look better than the car before the accident.

Customer Service - 5.0/5.0 -

The staff was very friendly and helpful and made me feel very comfortable with the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent customer service. Kept well informed of repair status.

My Experience - 5.0/5.0 -

Everyone there is amazing!! They did great work and to my surprise my truck was clean and waxed. Will come back here if needed!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Did great work and truck looks brand new!!

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

noticed that the repair was not done correctly. need to return. the bumper is not sitting properly.

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

Very professional and informative.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very nice people and they do great work

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Once they got sent the right materials it went fast. Would recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Once they get the right parts. It was great. I'd recommend them.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

I recently got my car back from Gerber Collision, and I couldn’t be more impressed. The team did an exceptional job—my car honestly looks brand new, even better than it did before the accident. The entire process was smooth, and the staff was professional, communicative, and clearly takes pride in their work. I’m so grateful for the care and attention to detail they put into my vehicle. I highly recommend Gerber Collision to anyone needing repairs—they truly exceeded my expectations!

My Experience - 5.0/5.0 -

Great job from the team, I couldn't have asked for anything better

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The office staff was great and the techs did a fantastic job. I would recommend Gerber to anyone

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0 -

Don’t understand why I had to bring my vehicle in so early and it just sat in lot untouched for at least a week. If I was paying for a rental, I would have been pissed.

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

I gave them my cell phone number and they keep calling and texting my wife’s number.

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I couldn’t be happier with how well the repair went and the timeliness of it! They made the entire process smooth and easy. I will take all of my future vehicles to Gerber for repairs. Amazing service and quality work

Likely to Recommend - 5.0/5.0 -

I’m recommending Gerber for friends and family not even in the area for all collision repairs

Repair Quality - 5.0/5.0 -

Awesome job and timely!

Customer Service - 5.0/5.0 -

Excellent workmanship and people!! For ANY body work I will always choose Gerber in Charleroi.

My Experience - 4.3/5.0 -

I was kept up to date and received regular messages regarding the status of my vehicle being repaired. It was done on time as promised. When I picked it up the staff were very very helpful friendly and so easy to talk with and work with. There have been no issues with the vehicle and I am completely satisfied

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have to compliment Gerber on the excellent service I received recently. The office staff was so efficient and friendly and my vehicle was done before the time I was given. Also, find the man who detailed my car after it was repaired, and give him a nice raise! He did a beautiful job and is an asset to your company. Thank you. Connie Wilson

Customer Service - 5.0/5.0 -

I have to compliment Gerber on the excellent service I received recently. The office staff was so efficient and friendly and my vehicle was done before the time I was given. Also, find the man who detailed my car after it was repaired, and give him a nice raise! He did a beautiful job and is an asset to your company. Thank you. Connie Wilson

Returned Clean