Gerber Collision & Glass - Chico

4.9 (487reviews)

99%

(530) 342-1328

1840 Park Ave, Chico, CA 95928

99%

See Photos

1840 Park Ave
Chico, CA 95928

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Chico

See Photos

1840 Park Ave
Chico, CA 95928

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Chico offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (487)

Sort By:
Newest
Rating

464 Customers Rated

5 Stars

85.6% Complete

(417)
4 Stars

6% Complete

(29)
3 Stars

0.6% Complete

(3)
2 Stars

0.8% Complete

(4)
1 Star

0.4% Complete

(2)
< 1 Star

1.8% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with regular updates via phone calls and texts keeping customers informed throughout the repair process. The shop demonstrates excellent timeliness, frequently completing repairs ahead of schedule and delivering vehicles earlier than promised. Customers appreciate the thorough cleaning service provided with repairs, often receiving vehicles back in better condition than when dropped off. The quality of workmanship receives outstanding reviews, with many noting their vehicles look brand new after repairs. However, some customers mentioned minor issues such as incomplete repairs requiring return visits, communication gaps, and occasional delays due to parts availability.

Select to learn more

Service Quality
Timeliness
Communication

"They took such great care of me. From getting my car in right away, updating me daily on the progress, coordinating with insurance, and they even delivered ..." Read more

"My entire experience with Gerber Collision was excellent from start to finish.My vehicle was repaired in less than a week, and ..." Read more

"I am very pleased with my car collision repair! The work on my car is amazingly pristine as if nothing ever happened to it! The staff were kind and professional. I appreciated ..." Read more

"... Our Toyota Camry replacement rear bumper analysis!Repairs were 100% perfect and the inside and outside the car were spotless!" Read more

"Unfortunately the repair is not final. There is an outstanding issue with the reinstall of roof rack on vehicle. Office ..." Read more

"It was ready a day early!"

"Amazing staff and service!! Had my truck done before the date expected"

"Ready way earlier than I expected! I appreciated the timeline they gave but it was even ..." Read more

"Before. They said it would take a week, it as done within 3 days."

"My ETA for the car was two weeks out. I received it back within eight days."

"Really appreciated the two calls per week giving updates!"

"Yes, they do and excellent job communicating twice per week about the progress of the work and the status of the insurance claim."

"The communication and customer service was top tier! They made this experience seamless and easy."

"Fantastic communication and follow up."

"The communication between the service counter and I was not timely. I had to call back after being promised call backs. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"They took such great care of me. From getting my car in right away, updating me daily on the progress, coordinating with insurance, and they even delivered ..." Read more

"My entire experience with Gerber Collision was excellent from start to finish.My vehicle was repaired in less than a week, and ..." Read more

"I am very pleased with my car collision repair! The work on my car is amazingly pristine as if nothing ever happened to it! The staff were kind and professional. I appreciated ..." Read more

"... Our Toyota Camry replacement rear bumper analysis!Repairs were 100% perfect and the inside and outside the car were spotless!" Read more

"Unfortunately the repair is not final. There is an outstanding issue with the reinstall of roof rack on vehicle. Office ..." Read more

"It was ready a day early!"

"Amazing staff and service!! Had my truck done before the date expected"

"Ready way earlier than I expected! I appreciated the timeline they gave but it was even ..." Read more

"Before. They said it would take a week, it as done within 3 days."

"My ETA for the car was two weeks out. I received it back within eight days."

"Really appreciated the two calls per week giving updates!"

"Yes, they do and excellent job communicating twice per week about the progress of the work and the status of the insurance claim."

"The communication and customer service was top tier! They made this experience seamless and easy."

"Fantastic communication and follow up."

"The communication between the service counter and I was not timely. I had to call back after being promised call backs. ..." Read more

Cristal-Alcantar (Hyundai owner) reviewed 7/31/26

The entire process was so smooth. Best experience I’ve had with customer satisfaction! Andrew is the man!

Gloria (Subaru owner) reviewed 7/30/26

Friendly staff. Quick and nice work

Cahden (Hyundai owner) reviewed 7/30/26

Andrew (Chevrolet owner) reviewed 7/30/26

Caitrin (Honda owner) reviewed 7/28/26

Super communicative staff and my car was returned back to me looking amazing. They even cleaned the inside which I was super appreciative of. Great experience overall!

Gaile (Ford owner) reviewed 7/27/26

The entire crew was very helpful and the work appears to have been done well

Excellent

Linn (Toyota owner) reviewed 7/24/26

Gerber was extremely efficient when my car went in for repairs. They explained the work flow and kept to the schedule. The car was finished ahead of schedule.

Amanjeet (Toyota owner) reviewed 7/23/26

Yes, because they’re doing every work very clearly totally safe and good quality

We are very satisfied ..They did totally work like a company brand. My car looks like brand new or paint like original.Thank you so much all workers, managers, and receptionist appreciated

Angela (Jeep owner) reviewed 7/20/26

extremely nice and patient

Maya (Subaru owner) reviewed 7/20/26

everyone was so friendly and the staff was super informative

the girls up front took great care of me

Angelique (Lexus owner) reviewed 7/17/26

Very kind and efficient. Ty!

Very kind and quick. Helped me sort out the rental too!

Joshua (Toyota owner) reviewed 7/16/26

Dave (Toyota owner) reviewed 7/13/26

Brittanie (Toyota owner) reviewed 7/13/26

Pat (Toyota owner) reviewed 7/13/26

Iona (Toyota owner) reviewed 7/13/26

Kathleen (Honda owner) reviewed 7/8/26

Already have

Excellent!

Efficient and professional

Amy (Mazda owner) reviewed 7/4/26

All of the staff were very helpful and communicative during my whole experience. I was always updated on my vehicle and felt at ease with everything

Amy (Volkswagen owner) reviewed 7/3/26

Dale (Chevrolet owner) reviewed 7/2/26

Very pleased. Received phone calls as to what was being done every step of the way. Thank you

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Gerber Collision & Glass - Chico

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Chico

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (487)

464 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?