Gerber Collision & Glass - Chico

4.9 (491reviews)

99%

(530) 342-1328

1840 Park Ave, Chico, CA 95928

99%

See Photos

1840 Park Ave
Chico, CA 95928

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Chico

See Photos

1840 Park Ave
Chico, CA 95928

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Chico offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (491)

Sort By:
Newest
Rating

469 Customers Rated

5 Stars

85.7% Complete

(421)
4 Stars

6.1% Complete

(30)
3 Stars

0.6% Complete

(3)
2 Stars

0.8% Complete

(4)
1 Star

0.4% Complete

(2)
< 1 Star

1.8% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with many noting repairs were completed ahead of schedule and vehicles returned looking brand new. The staff received high marks for friendliness, professionalism, and going above and beyond, including cleaning vehicle interiors as a thoughtful extra touch. Communication was a standout strength, with customers appreciating regular updates via calls and texts throughout the repair process. A few customers noted isolated concerns such as minor paint issues, misalignment, or delayed callbacks, reflecting areas customers feel could be refined further.

Select to learn more

Service Quality
Timeliness
Communication

"... my car for me! I was in a little fender bender and they did such a great job, the car looks brand new. If Im ever in a predicament again, they will be ..." Read more

"... am very pleased with my car collision repair! The work on my car is amazingly pristine as if nothing ever happened to it! The staff were kind and professional. I appreciated ..." Read more

"My entire experience with Gerber Collision was excellent from start to finish.My vehicle was repaired in less than a week, and ..." Read more

"Customer service was outstanding. The staff communicated clearly what work needed to be done and the timeline, along ..." Read more

"I would recommend to anyone that needs body repair. Went above and beyond expectations."

"... Gerber Collision was excellent from start to finish.My vehicle was repaired in less than a week, and the results were exceptional! The staff was friendly, kept me updated throughout ..." Read more

"My ETA for the car was two weeks out. I received it back within eight days."

"Excellent customer service! Job completed before estimated"

"Our vehicle was way ahead of the estimated schedule."

"Before. They said it would take a week, it as done within 3 days."

"Yes, they do and excellent job communicating twice per week about the progress of the work and the status of ..." Read more

"... great care of me. From getting my car in right away, updating me daily on the progress, coordinating with insurance, and they even delivered my car for me! I was in ..." Read more

"... knowledge and consistent contact with the staff. They called when they said they would, and if I called in, I was always assisted even if person I asked for was unavailable. Great ..." Read more

"... general and I was very relieved that not only that the office staff was super communicative and pleasant to talk to the people working on my car were amazing as well ..." Read more

"... was nice having on-going communication with you and we didn't have to call to try and get updates. Very much appreciated." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... my car for me! I was in a little fender bender and they did such a great job, the car looks brand new. If Im ever in a predicament again, they will be ..." Read more

"... am very pleased with my car collision repair! The work on my car is amazingly pristine as if nothing ever happened to it! The staff were kind and professional. I appreciated ..." Read more

"My entire experience with Gerber Collision was excellent from start to finish.My vehicle was repaired in less than a week, and ..." Read more

"Customer service was outstanding. The staff communicated clearly what work needed to be done and the timeline, along ..." Read more

"I would recommend to anyone that needs body repair. Went above and beyond expectations."

"My ETA for the car was two weeks out. I received it back within eight days."

"Excellent customer service! Job completed before estimated"

"Our vehicle was way ahead of the estimated schedule."

"Before. They said it would take a week, it as done within 3 days."

"Yes, they do and excellent job communicating twice per week about the progress of the work and the status of ..." Read more

"... great care of me. From getting my car in right away, updating me daily on the progress, coordinating with insurance, and they even delivered my car for me! I was in ..." Read more

"... knowledge and consistent contact with the staff. They called when they said they would, and if I called in, I was always assisted even if person I asked for was unavailable. Great ..." Read more

"... general and I was very relieved that not only that the office staff was super communicative and pleasant to talk to the people working on my car were amazing as well ..." Read more

"... was nice having on-going communication with you and we didn't have to call to try and get updates. Very much appreciated." Read more

Alexandro (Toyota owner) reviewed 8/3/26

La atencion fue muy biena y rápida, pero quedaron detalles en las uniones de la defensa reparado. Aberturas en los plásticos y unión con el carro

Excelente atención

Eric (Dodge owner) reviewed 8/3/26

I would recommend them to my family and friends. Very nice people and nice work.

Gerber kept us updated by calling us throughout the process and the car looks great.

Always kept us updated

Cristal-Alcantar (Hyundai owner) reviewed 8/3/26

The entire process was so smooth. Best experience I’ve had with customer satisfaction! Andrew is the man!

All extremely helpful and knowledgeable. Andrew top tier customer service!

Andrew (Infiniti owner) reviewed 8/3/26

Jeremiah (RAM owner) reviewed 8/1/26

Gloria (Subaru owner) reviewed 7/30/26

Friendly staff. Quick and nice work

Cahden (Hyundai owner) reviewed 7/30/26

Andrew (Chevrolet owner) reviewed 7/30/26

Caitrin (Honda owner) reviewed 7/28/26

Super communicative staff and my car was returned back to me looking amazing. They even cleaned the inside which I was super appreciative of. Great experience overall!

Gaile (Ford owner) reviewed 7/27/26

The entire crew was very helpful and the work appears to have been done well

Excellent

Linn (Toyota owner) reviewed 7/24/26

Gerber was extremely efficient when my car went in for repairs. They explained the work flow and kept to the schedule. The car was finished ahead of schedule.

Amanjeet (Toyota owner) reviewed 7/23/26

Yes, because they’re doing every work very clearly totally safe and good quality

We are very satisfied ..They did totally work like a company brand. My car looks like brand new or paint like original.Thank you so much all workers, managers, and receptionist appreciated

Angela (Jeep owner) reviewed 7/20/26

extremely nice and patient

Maya (Subaru owner) reviewed 7/20/26

everyone was so friendly and the staff was super informative

the girls up front took great care of me

Angelique (Lexus owner) reviewed 7/17/26

Very kind and efficient. Ty!

Very kind and quick. Helped me sort out the rental too!

Joshua (Toyota owner) reviewed 7/16/26

Dave (Toyota owner) reviewed 7/13/26

Brittanie (Toyota owner) reviewed 7/13/26

Pat (Toyota owner) reviewed 7/13/26

Iona (Toyota owner) reviewed 7/13/26

Top of reviews

Concours Elite Collision Cente...

4.9 1,706 reviews
2267 Esplanade
Chico, CA 95926
California Color Body & Paint

4.9 370 reviews
3106 Esplanade
Chico, CA 95973
Wittmeier Collision Center

4.8 1,199 reviews
1070 E 20th St
Chico, CA 95928

view more shops in: Chico | 95928

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Gerber Collision & Glass - Chico

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Chico

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (491)

469 Customers Rated

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?