Gerber Collision & Glass - Chico
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Chico offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommended, and a must experience !
Repair Quality - 5.0/5.0 -
Highly recommended ,top of the line work and customer service. All of my needs were met from quality of work done to my vehicle to genuine care and concern of other means of transportation prices and more! Great experience!!
Customer Service - 5.0/5.0 -
Again nothing short of amazing
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
A simple repair that was only supposed to take a few days, took 3 weeks and they still didn't fix it. The lack of communication was bad. We had to call them for updates. I will never recommend this shop.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Pleasure to work with
Repair Quality - 5.0/5.0 -
Looks good and done timely!
Customer Service - 5.0/5.0 -
Did an excellent job and finished in a timely manner!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Great paint repair, panel gap was not repaired to original state and is noticeable, driver side inner plastic wheel well was broken on reinstallation and not replaced nor was I notified. I had to call multiple times to receive updates, as well as they needed additional time due to paint needing to be redone multiple times.
Customer Service - 5.0/5.0 -
Great staff friendly and accommodating
Likely to Recommend - 5.0/5.0 -
EVERY ONE KNOWS THE AMAZING WORK THEY DO. SO I WON'T BE SURPRISED IF THEY KEEPT BUSY FOR A LONG TIME.
Repair Quality - 5.0/5.0 -
REALLY GREAT WORK, I will only do business with them from now on.
Customer Service - 5.0/5.0 -
Everyone was friendly and professional.
My Experience - 5.0/5.0 -
They were so professional and kept me informed every step of the way. My truck looks great! It looks like it was never wrecked!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done! Friendly and professional!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love Gerber! Hope I never have to use you again ☺️
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You know your business . Slightly perplexed that the battery could not of been picked up by geico or gerber... But the battery place were very helpful and speedy...no big deal..the car needed a new battery
Repair Quality - 5.0/5.0 -
I just thought there could of been better communication re: the progress of the repairs. 110% satisfied with the repair job. And I would of been fine knowing that the repairs would take much longer than first anticipated
Customer Service - 4.0/5.0 -
See previous chat box.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Delightful people and wonderful service! I highly recommend. My car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
The location is small, parking is terrible and shop is cramped. But the work was done on time, five hours, and truck was returned. If it was something more than a bumper I wouldn’t have used shop.
Customer Service - 4.0/5.0 -
Polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Good service.
Repair Quality - 5.0/5.0 -
Team did a great job on repair, and Tonya was so patient with me during the process. Thank you for the excellent service.
Customer Service - 5.0/5.0 -
Great customer service, they were very clear when explaining the process.