Gerber Collision & Glass - Chico
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Chico offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciate the knowledge and consistent contact with the staff. They called when they said they would, and if I called in, I was always assisted even if person I asked for was unavailable. Great team.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They're real professional fast and efficient and kept me up to date on everything
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication. Well done job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend Gerber Collision. They did an exceptional job fixing our car, provided outstanding customer service and communication and were very honest in their approach to work with clients.
Repair Quality - 5.0/5.0 -
Customer service was outstanding. The staff communicated clearly what work needed to be done and the timeline, along with the process with the insurance contact.
Customer Service - 5.0/5.0 -
Again, exceptional customer service throughout the process. The staff communicate twice a week regarding the process on the work, including the coordination with the insurance complaint. Very impressive customer service.
Returned Clean
Likely to Recommend - 4.5/5.0 -
So far great service
Repair Quality - 2.5/5.0 -
There is a problem with keys and locks. We will call you.
Customer Service - 5.0/5.0 -
Customer service was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100% recommend!
Repair Quality - 5.0/5.0 -
Above & Beyond! Since I was getting a new bumper and it needed to be painted, you guys also painted over a scrap I had on the side. Thanks so much! Everything went smoothly. 100% recommend!
Customer Service - 5.0/5.0 -
Above & Beyond! Since I was getting a new bumper and it needed to be painted, you guys also painted over a scrap I had on the side. Thanks so much! Everything went smoothly. 100% recommend!
Likely to Recommend - 5.0/5.0 -
I would recommend your consistent update service as well as your excellent work on our car. A plus service!
Repair Quality - 5.0/5.0 -
Excellent front desk employee along with all your other employees that called us on Tuesday, Thursday and Friday to give us the latest stratus of Our Toyota Camry replacement rear bumper analysis!Repairs were 100% perfect and the inside and outside the car were spotless!
Customer Service - 5.0/5.0 -
Great customer service throughout the days our car was there: Monday-FridayDec 19.
Likely to Recommend - 5.0/5.0 -
See prior comment
Repair Quality - 5.0/5.0 -
They were very professional. Gave great information, had a good relationship with the car rental company making it convenient for me, and most importantly they did what they said they’d do!!! I would recommend to anyone.
Customer Service - 5.0/5.0 -
See prior comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Felt they were honest and work was as promised
Repair Quality - 5.0/5.0 -
Everyone friendly and explain everything clearly
Customer Service - 5.0/5.0 -
Knowledgeable and friendly