Gerber Collision & Glass - Coeur D'alene

5.0 (3,441reviews)

100%

(208) 765-6742

2414 N 4th St, Coeur D'alene, ID 83814

100%

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2414 N 4th St
Coeur D'alene, ID 83814

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About Gerber Collision & Glass - Coeur D'alene

See Photos

2414 N 4th St
Coeur D'alene, ID 83814

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Coeur d'Alene offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

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Website

Reviews (3,441)

Sort By:
Newest
Rating

2,876 Customers Rated

5 Stars

72.9% Complete

(2508)
4 Stars

6.5% Complete

(224)
3 Stars

1.7% Complete

(57)
2 Stars

0.8% Complete

(26)
1 Star

0.4% Complete

(15)
< 1 Star

1.3% Complete

(46)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, seamless communication, and timely repairs. Many highlighted the proactive text message updates that kept them informed throughout the repair process. Repairs were frequently completed ahead of schedule, with vehicles often returned detailed and cleaned - a pleasant surprise for many customers. The professionalism, friendliness, and attentiveness of the staff were repeatedly commended. A few customers noted minor concerns, including paint defects, a rude receptionist encounter, and delays - all shared directly from customer feedback. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"Outstanding customer service from the start!! Worked with us closely to manage expectations on ..." Read more

"... repair techniques, with cost effective solutions! 10 out of 10 rating across all categories!" Read more

"... professionalism and communication throughout the process. The quality of the work is excellent!... We will definitely recommend your services to ..." Read more

"Top quality service from beginning to end. Appreciate the consistent communication throughout ..." Read more

"... are being taken care of. You have a friendly staff. The workmanship has always been top notch. Over the years we have recommended Gerber Collision ..." Read more

"They finished 2 days early and did a great job!"

"Fast, kept me up to date on progress. Paid attention to the details. Friendly, and helpful. Couldnt ask ..." Read more

"It took longer than expected but quality was great."

"... bumper and grill on my truck. Their work was flawless I got my truck back fast! Im very satisfied with their work." Read more

"Was a day later but thats ok."

"Best Shop ever. Shop kept us informed twice a week and sometimes more. Repairs could not have been any better. Great customer ..." Read more

"Customer service was outstanding! The daily updates and communication was wonderful. Great experience"

"You kept me up-to-date throughout the entire process. Your staff was polite and informative. They even ..." Read more

"Great communication, service and support"

"... damages. Quality service to every detail of repair. Informing customer throughout the process of what is being done. Personable and helpful staff. Overall ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Outstanding customer service from the start!! Worked with us closely to manage expectations on ..." Read more

"... repair techniques, with cost effective solutions! 10 out of 10 rating across all categories!" Read more

"... professionalism and communication throughout the process. The quality of the work is excellent!... We will definitely recommend your services to ..." Read more

"Top quality service from beginning to end. Appreciate the consistent communication throughout ..." Read more

"... are being taken care of. You have a friendly staff. The workmanship has always been top notch. Over the years we have recommended Gerber Collision ..." Read more

"They finished 2 days early and did a great job!"

"Fast, kept me up to date on progress. Paid attention to the details. Friendly, and helpful. Couldnt ask ..." Read more

"It took longer than expected but quality was great."

"... bumper and grill on my truck. Their work was flawless I got my truck back fast! Im very satisfied with their work." Read more

"Was a day later but thats ok."

"Best Shop ever. Shop kept us informed twice a week and sometimes more. Repairs could not have been any better. Great customer ..." Read more

"Customer service was outstanding! The daily updates and communication was wonderful. Great experience"

"You kept me up-to-date throughout the entire process. Your staff was polite and informative. They even ..." Read more

"Great communication, service and support"

"... damages. Quality service to every detail of repair. Informing customer throughout the process of what is being done. Personable and helpful staff. Overall ..." Read more

Casey (Subaru owner) reviewed 9/28/26

My car looks great I am happy (:

Ltcol Joseph (Ford owner) reviewed 9/24/26

Cindi & Randy (Toyota owner) reviewed 9/24/26

The best people ever! So kind and caring.. I feel like they are family and have recommended them to everyone! The best people I have had the pleasure of doing business with

Great experience very professional. Everyone is very friendly job was done promptly and correctly looks beautiful.

Virginia (Subaru owner) reviewed 9/24/26

The staff was very friendly and efficient. We had first been told it was going to be 2 weeks to get our Subaru fixed but then we got the terrific news that they were able to procure the replacement part sooner than expected and we had it back in just 3 days!

Kenneth (Volvo owner) reviewed 9/24/26

The customer service team is excellent. The repairs were done in a timely manner and the work was well done.

Great service and excellent workmanship!

Rocky (RAM owner) reviewed 9/22/26

Geraldine (Toyota owner) reviewed 9/21/26

David (RAM owner) reviewed 9/17/26

Seamless paint job, nice job polishing the scratched cast aluminum wheel.

Great job, and great communication during the process.

Russ (Honda owner) reviewed 9/17/26

Done well and completed 2 days ahead of expectations

great communications

Bonnie (Toyota owner) reviewed 9/15/26

Derek (Dodge owner) reviewed 9/14/26

Diana (Toyota owner) reviewed 9/14/26

Didn't take to long it was nice they kept you up dated about your car. Very nice staff. So far satisfied

Duncan (Toyota owner) reviewed 9/14/26

Every aspect was handled with care, communication , and direction. I felt in really good hands all around.

Donald (Chevrolet owner) reviewed 9/7/26

Karen (Subaru owner) reviewed 9/7/26

Excellent service and communication throughout the process. Definitely recommend.

We will definitely use again and recommend to friends and family

Gerber Collision was great to work with.

Very strong in communication on the time-line of the process

James (Toyota owner) reviewed 9/5/26

William (Nissan owner) reviewed 9/3/26

John (Honda owner) reviewed 8/31/26

Top quality service from beginning to end. Appreciate the consistent communication throughout the repair process. Handling my rental car return was a pleasant surprise.

Professional and courteous.

David (Chevrolet owner) reviewed 8/31/26

Glenn (Hyundai owner) reviewed 8/28/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Gerber Collision & Glass - Coeur D'alene

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Coeur D'alene

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,441)

2,876 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?