Gerber Collision & Glass - Coeur D'alene

4.9 (3,426reviews)

99%

(208) 765-6742

2414 N 4th St, Coeur D'alene, ID 83814

99%

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2414 N 4th St
Coeur D'alene, ID 83814

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About Gerber Collision & Glass - Coeur D'alene

See Photos

2414 N 4th St
Coeur D'alene, ID 83814

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Coeur d'Alene offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Hyundai

I-Car

Kia

Nissan

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Website

Reviews (3,426)

Sort By:
Newest
Rating

2,861 Customers Rated

5 Stars

72.8% Complete

(2495)
4 Stars

6.5% Complete

(222)
3 Stars

1.7% Complete

(57)
2 Stars

0.8% Complete

(26)
1 Star

0.4% Complete

(15)
< 1 Star

1.3% Complete

(46)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, professional, and exceeding expectations. Many highlighted that vehicles were returned looking brand new, with several noting the unexpected bonus of interior and exterior detailing. Communication was a standout strength, with customers appreciating regular text updates throughout the repair process. Timeliness was frequently commended, with numerous vehicles completed ahead of schedule. A few customers noted isolated concerns, including paint defects requiring a return visit, a missing rearview mirror reinstallation, and delays due to parts or equipment issues, as shared directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"Outstanding customer service from the start!! Worked with us closely to manage expectations on ..." Read more

"... received at Gerber. The communication was great, and the work completed was exceptional, including my bar being washed and detailed before ..." Read more

"... professional job. Every body panel is lined up and you cannot even tell there was an accident. They detailed the car inside and out and did everything ..." Read more

"... with clear updates on status and progress. They used uncommonly exceptional craftsmanship in creative repair techniques, with cost effective solutions! 10 out ..." Read more

"High Quality conscientious work. Personable people, real people. Updates as the work progresses through ..." Read more

"It was ready even before the estimated date"

"They finished 2 days early and did a great job!"

"The car looked new and well cared for. It was completed in short time. We were very pleased."

"... bumper and grill on my truck. Their work was flawless I got my truck back fast! Im very satisfied with their work." Read more

"Had to rent a car for 3 days"

"Best Shop ever. Shop kept us informed twice a week and sometimes more. Repairs could not have been any better. Great customer ..." Read more

"I was very impressed with the communication updates via text by keeping me in the loop on my cars progress! Staff was great and helpful, ..." Read more

"You kept me up-to-date throughout the entire process. Your staff was polite and informative. They even ..." Read more

"I really appreciated the daily communication"

"... repair: timely scheduling, explanation of damage, updates on repairs, final product. Excellent. Thank you." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Outstanding customer service from the start!! Worked with us closely to manage expectations on ..." Read more

"... received at Gerber. The communication was great, and the work completed was exceptional, including my bar being washed and detailed before ..." Read more

"... professional job. Every body panel is lined up and you cannot even tell there was an accident. They detailed the car inside and out and did everything ..." Read more

"... with clear updates on status and progress. They used uncommonly exceptional craftsmanship in creative repair techniques, with cost effective solutions! 10 out ..." Read more

"High Quality conscientious work. Personable people, real people. Updates as the work progresses through ..." Read more

"It was ready even before the estimated date"

"They finished 2 days early and did a great job!"

"The car looked new and well cared for. It was completed in short time. We were very pleased."

"... bumper and grill on my truck. Their work was flawless I got my truck back fast! Im very satisfied with their work." Read more

"Had to rent a car for 3 days"

"Best Shop ever. Shop kept us informed twice a week and sometimes more. Repairs could not have been any better. Great customer ..." Read more

"I was very impressed with the communication updates via text by keeping me in the loop on my cars progress! Staff was great and helpful, ..." Read more

"You kept me up-to-date throughout the entire process. Your staff was polite and informative. They even ..." Read more

"I really appreciated the daily communication"

"... repair: timely scheduling, explanation of damage, updates on repairs, final product. Excellent. Thank you." Read more

William (Nissan owner) reviewed 9/3/26

Karen (Subaru owner) reviewed 8/31/26

Excellent service and communication throughout the process. Definitely recommend.

John (Honda owner) reviewed 8/31/26

Top quality service from beginning to end. Appreciate the consistent communication throughout the repair process. Handling my rental car return was a pleasant surprise.

Professional and courteous.

David (Chevrolet owner) reviewed 8/31/26

Glenn (Hyundai owner) reviewed 8/28/26

Lynn (Ford owner) reviewed 8/27/26

Kathleen (Toyota owner) reviewed 8/27/26

excellent service and responsiveness.

Jan (Honda owner) reviewed 8/26/26

We appreciated your courtesy, professionalism and communication throughout the process. The quality of the work is excellent!... We will definitely recommend your services to others.

Robert (Subaru owner) reviewed 8/26/26

Georji (GMC owner) reviewed 8/24/26

Carl (Ford owner) reviewed 8/24/26

John (Audi owner) reviewed 8/21/26

William (Lexus owner) reviewed 8/21/26

Yes did a great job. Drove out just like new.

Shanon (Subaru owner) reviewed 8/21/26

Terri (Honda owner) reviewed 8/21/26

Prefect all the way around! This is the only place we will use.

Kristin (Subaru owner) reviewed 8/20/26

I just appreciate how kind, professional and efficient everyone in the office.

Mike (Mercedes-Benz owner) reviewed 8/20/26

Everything was great all the personnel were amazing. The service was great. The outcome came out exactly how I liked it except for one thing the receptionist when I went to pick up my car she was very rude and unattended and didn’t seem interested.

All except for the female receptionist at the end of the visit when I picked up my car

Gina (Cadillac owner) reviewed 8/17/26

Beautiful job!!

Nicole (Chevrolet owner) reviewed 8/17/26

Handled efficiently and professionally through entire process. Every single person was lovely to deal with. Top quality all around. My Chevy looks brand new!

Jerry (Chevrolet owner) reviewed 8/17/26

My truck could have been a little bit cleaner and my clock could have been reset to the correct time but otherwise I was pleased and I thank you for supporting KALITTA and NHRA racing.

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Gerber Collision & Glass - Coeur D'alene

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Coeur D'alene

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,426)

2,861 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean