Gerber Collision & Glass - Dallas/Forest Lane

4.7 (57reviews)
97%
8054 Forest Ln,  Dallas,  TX  75243

In operation 85 years.

Gerber Collision & Glass - Dallas/Forest offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM

Reviews (57)

Likely to Recommend

Repair Quality

Customer Service

Follow up communication could be better

Returned Clean

My Experience

Quick service and all of the employees were friendly any courteous.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great work and kind people and a few suckers for my granddaughter

Repair Quality

Very friendly and helpful customer service

Customer Service

Always helpful and courteous care

Returned Clean

My Experience

The personnel from initial contact to finalizing the service are so knowledgeable and professional. I have complete confidence in this company and the work they perform.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great people to work with, and my car was cleaned inside and out when I got it back. Thank you.

Likely to Recommend

Absolutely.. Better tan deslership

Repair Quality

Customer Service

Returned Clean

My Experience

Finished quick and communicated well

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the beginning to end, a seamless process of clear info and consistent communications. Team fully explained what is potentially needed, the process to repair (how and why) and when completion is estimated. Daily updates were provided and countdown to readiness to pickup. They hit the bulls eye on updates and quality deliverable. Highly recommend.

Likely to Recommend

Repair Quality

Excellent communications from beginning to close. E.g., Prep for drop off, progress statuses, to pick up and detailed review. Impressed with the work quality and guarantee. Will recommend.

Customer Service

The staff were welcoming, informative, answered questions, and took time to ensure we understood everything.

Returned Clean

My Experience

My car is not fixed yet

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There were SO many issues with the work done at this shop. I’m happy to talk with you, but I’m not about to type out 5 paragraphs of information. This was hands-down the absolute WORST service and repair experience I’ve ever had. I will tell everyone I possibly can that they should avoid Gerber at all costs.

My Experience

Went beyond our expectations in repairing our Lexus. It looks great. Thank you so much.

Likely to Recommend

Very much so.

Repair Quality

We think you did an excellent job to our Lexus and even extra little things that you didn't have to do. Very happy.

Customer Service

Very happy.

Returned Clean

Likely to Recommend

Repair Quality

Don and Lluvia are fantastic! Don worked with me on my current situation and was understanding. They’re awesome!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

If you want repairs done right take your vehicle here.

Customer Service

Returned Clean

My Experience

Thanks for the clear communication and job well done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They followed up consistently and timely!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car looks brand new from the outside of the car to the inside detailing I’m extremely satisfied thank you

Customer Service

Extremely satisfied quickly repaired

Returned Clean

My Experience

Everyone that I came into contact with, was very nice and informative. I really didn't have to do anything except drop the car off. The completion was quick and done extremely well. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely recommend

Repair Quality

Great repair and cleanliness!

Customer Service

Great customer service and friendly.

Returned Clean