Gerber Collision & Glass - Dallas/Plano Rd.

4.8 (1,171reviews)
98%
10440 Plano Rd,  Dallas,  TX  75238

In operation 85 years, 4 years at this location.

Gerber Collision & Glass - Dallas/Plano Rd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,171)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless repair processes, and excellent communication throughout. Many highlighted the professionalism and friendliness of the entire staff, with frequent mentions of timely updates via text and calls. Repairs were often completed ahead of schedule, and vehicles were frequently returned clean and looking like new. Customers appreciated the life-time workmanship guarantee and the smooth coordination with insurance and rental services. A few customers noted improvement areas directly from their experiences: occasional cleanliness concerns with dust inside vehicles upon return, a rare instance of a seat being adjusted incorrectly, minor trim not being secured properly after pickup, and completion dates being pushed back in some cases. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
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"I highly recommend Gerber Collision. Their customer service is second to none. Their staff is not only friendly but also highly ..." Read more
"The service was great and the quality was excellent."
"Everything about this experience was amazing sans getting into a wreck in the first place. I was ..." Read more
"There were some chipped spots on the rear bumper thar appear to be just painted over. Doesnt look ..." Read more
"I was very happy with the quality of work on my repair."
"The repair was completed before the day it was promised."
"Actually, my car was ready before they said it would be, which is very good for me because Im getting ready ..." Read more
"The completion date was pushed back twice, and I received a call to pick up my vehicle on Friday ..." Read more
"Everything went down as planned...Got the vehicle back 2 days early. Thanks to everyone at Gerber Collision for their ..." Read more
"Unseen damages extended repair time"
"... reassuring during what can be a stressful situation. They kept me informed throughout the entire process, explained everything clearly, and handled all the ..." Read more
"The easiest process Ive ever had with great and constant communication! Very happy how efficient this was!"
"I never received updates on my car. I was told I would get text messages with updates."
"... great experience. The professionalism was awesome. They always stayed in contact with me to make sure that I knew what was going on with my vehicle. Any ..." Read more
"Always kept me informed how the repairs are going and a completion date"

My Experience

I have found the passenger side back door scratching and I am going to report it to State Farmer insurance.

My Experience

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Updated me through the whole process. As alerted me regarding delays (as one of the parts failed to hold paint). Car looks perfect.

Customer Service

Very respectful and mindful.

Returned Clean

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My Experience

I am pleased to recommend Gerber Collision & Glass to anyone who wants great quality repair work. This is my second time using them. I’m impressed by their dedication, skills, and professionalism. Everyone there is technical proficiency but also strong character and integrity. Thank you Gerber Collision Team!!

My Experience

Great job 👍

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Professional and courteous.

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Returned Clean

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My Experience

Dylan was fantastic. Quick service, friendly, and easy to work with. Couldn’t have asked for a better experience

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My Experience

Dylan was very professional & kept me informed of the progress of repairs! My car looks brand new again! Would recommend Gerber to all my friends. Sharon

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Dylan is a friendly, intelligent agent & handled the entire process of repairing my car very well! I love my car & looks brand new now! Thx so much!

Customer Service

All the employees were very nice & accommodating!

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They went above and beyond just fixing my car. They cleaned the front of the inside of my car!

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My Experience

Everything was great. Working with Farmers insurance to enterprise with the rental. No issues at all. Done right and fully guaranteed.

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Dylan was friendly and courteous. Everyone there was helpful

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Returned Clean

My Experience

The car looks great the paint match evenly the real professional courteous, and the car was done within a few days. They help me take the car home. I will definitely recommend it to anyone.

My Experience

Great communication and transparency about what the situation was with my vehicle.

My Experience

The team was wonderful! Super helpful in every way. I'd recommend this shop to everyone.

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My Experience

Leslie and Dylan were wonderful from the very beginning through the whole process

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Returned Clean