Gerber Collision & Glass - Plano (Tx)

4.8 (184reviews)

96%

(972) 633-2201

905 K Ave, Plano, TX 75074

96%

See Photos

905 K Ave
Plano, TX 75074

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Plano (Tx)

See Photos

905 K Ave
Plano, TX 75074

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Plano offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (184)

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Rating

169 Customers Rated

5 Stars

83.2% Complete

(153)
4 Stars

5.4% Complete

(10)
3 Stars

1.1% Complete

(2)
2 Stars

0.5% Complete

(1)
1 Star

1.1% Complete

(2)
< 1 Star

0.5% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professional repairs, and outstanding customer care. Many highlight that vehicles were returned in like-new condition, with repairs completed ahead of schedule. Customers frequently commend the proactive communication through texts and calls, keeping them informed throughout the repair process. The front office staff is noted for being friendly, efficient, and courteous. Several customers mention going above and beyond, including assistance with rentals and accommodating scheduling needs. A few customers noted isolated concerns such as unresolved parts orders, cleanliness, and post-repair issues, as mentioned directly in their feedback. Overall, the vast majority express high satisfaction and willingness to recommend the shop to friends and family.

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Service Quality
Timeliness
Communication

"Everyone was fast and efficient with repair even going above and beyond to meet my time restrictions, helping me handle the ..." Read more

"Solved a problem on the first try that a previous shop could not repair in 5 attempts."

"Very friendly and knowledgeable Collision estimator. Great communication on status of work being performed ..." Read more

"The repair was clean and everything was done fast and professionally."

"I got my car back with problems I did not have before the accident. My front driver side tire shakes violently going ..." Read more

"I was given a realistic timeline and they beat it. I was very satisfied."

"Very professional, complete and quick. Finished a week prior to stated."

"We received updates on progress and car was completed before estimated time."

"Very good timing, two days before the schedule. Impressed"

"It did take almost 1 month to complete but I was informed it was due to receiving damaged parts twice and insurance requirements"

"I was given an update information throughout the entire process"

"Very proactive communication. I never had to call them to find out what was going on because they were always a step ahead"

"The employee sent me regular texts and made several phone calls keeping me updated on the process with my repair. He was very friendly, ..." Read more

"They were great at communicating, work was done in shorter time than expected, and the quality was excellent."

"Excellent customer service. Received updates regularly on the status of my car repairs."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication