Gerber Collision & Glass - Plano (Tx)

4.8 (170reviews)
96%
905 K Ave,  Plano,  TX  75074

In operation 85 years.

Gerber Collision & Glass - Plano offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (170)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professionalism, and attention to detail, with many noting that repaired vehicles looked brand new. The timeliness of repairs was a standout highlight, as numerous customers mentioned their vehicles were completed ahead of schedule. Communication was frequently commended, with customers appreciating regular text and phone updates throughout the repair process. A few customers noted areas for improvement, including unresolved issues such as loose trunk parts, missing trim, and a concern about new mechanical problems appearing after repair. One customer also mentioned the vehicle was not fully cleaned upon return. These observations, shared directly by customers, offer opportunities to further elevate the already strong service experience.
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"Excellent service, repair, and value. I refer my friends to you."
"Very professional efficient and the work was completed on time and the car looks new."
"Solved a problem on the first try that a previous shop could not repair in 5 attempts."
"First, amazingly fast! The fit and finish looked OEM. I appreciate the attention to detail knowing the ..." Read more
"Very friendly and knowledgeable Collision estimator. Great communication on status of work being performed ..." Read more
"Very good timing, two days before the schedule. Impressed"
"Very professional, complete and quick. Finished a week prior to stated."
"My vehicle was ready before the promised date and I was just surprised. Good job"
"We received updates on progress and car was completed before estimated time."
"Ready early was music to my ears."
"Very proactive communication. I never had to call them to find out what was going on because they were always ..." Read more
"The employee sent me regular texts and made several phone calls keeping me updated on the process with my repair. ..." Read more
"They were great at communicating, work was done in shorter time than expected, and the quality was excellent."
"Fantastic communication. Excellent work. Really appreciate the customer service"
"Very friendly and knowledgeable Collision estimator. Great communication on status of work being performed and end date estimate."

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My Experience

I have used Gerber with a few of our fleet trucks, always exceptional. Aaron and the crew always a pleasure to work with

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Repair Quality

Used Gerber a few times with our fleet vehicles. Just drop off the truck they handle the rest. Aaron and the team do outstanding work!

Customer Service

10/10 on customer service

Returned Clean

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My Experience

Overall great customer service, thanks

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Overall great service experience

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Returned Clean

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Everything was great!

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Returned Clean

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Ultimate professionals

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Excellent

Returned Clean

My Experience

The team was very professional and kept me informed about the repair process. Great customer service.

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It was a good experience. Thank you

Customer Service

Returned Clean

My Experience

The staff and manager were great. They we so helpful and quick to respond. I would choose Gerber in Plano again.

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My Experience

Aaron was great!

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Returned Clean

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I got my car back with problems I did not have before the accident. My front driver side tire shakes violently going faster than 50 mph which did NOT happen before the accident which indicates it was from the accident or the reassembly process. My seat belt locks up now when I lean forward slightly - never happened before the accident. And I have a flat tire as well. I wish I would have been sent to a different shop.

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My Experience

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My Experience

This shop is wonderful. Service manager, Aaron, was great… he kept me updated about the progress of my repair and it was ready for pick up on the day he said. It’s refreshing to work with a company that takes pride in their service and have integrity!

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My Experience

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Repair Quality

Was very satisfied with the work you done

Customer Service