CARSTAR Sheermetal Premier Paint and Body

5.0 (2,357reviews)
100%
903 J Pl,  Plano,  TX  75074
Bot
Shop AssistantSparkles

In operation 68 years.

CARSTAR SheerMetal is more than just an auto collision repair center - it's a legacy. Formerly known as Lewis Paint & Body of Plano, TX, SheerMetal's origins date back to 1958 when the company became one of the founding members of the Plano business community. Under new ownership since 2008, the legacy continues with the same founding principles... Quality, Integrity, & Exceptional Service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,357)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon completion. The team receives high marks for proactive communication, including daily text updates and prompt status reports throughout the repair process. Timeliness is a recurring highlight, with numerous customers noting their vehicles were completed ahead of schedule. Thoughtful touches such as thank-you cards and flowers left in vehicles are frequently mentioned as memorable gestures that elevate the overall experience. A few customers noted minor areas for improvement, including occasional delays due to parts availability and a panel alignment concern, as mentioned directly in their feedback.
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"... received! From start to finish, their work was top-notch. The quality of the car repairs was outstanding, and I could tell every detail was handled with care. ..." Read more
"... Carstar. We love your expert highly skilled technician. It's so good, it's a work of art. Extra touches of customer service that is second ..." Read more
"... Friendly, receptive staff, very professional, and excellent work! I honestly couldnt ask for more. 100% satisfied." Read more
"My updates were almost daily, and if there were any changes, the team notified me immediately. Exceptional communication!"
"Fantastic service. Great communication, always kept me informed of progress and status. Very friendly!"
"Communication was great! Every day I got a status report it was great"
"... experience! The staff are friendly and very helpful. They kept me informed daily about the progress of the repair and a possible end date. They actually completed ..." Read more
"I was very impressed with the caliber of service provided by their staff starting from their communication, ease of doing ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fixed much much faster than I expected. 10 out of 10. I would not go any place else.

My Experience

Take pride in their work & top notch customer service to see that the job is done right the first time!

Likely to Recommend

Without hesitation

Repair Quality

Superior body work & customer service

Customer Service

Returned Clean

My Experience

They did a great job and did it quickly. Everyone was super nice. They kept us updated by text messages. Will use them again if needed.

Likely to Recommend

Definitely.

Repair Quality

They were terrific!! Did the work quickly. Everyone was very nice And kept us well informed on status. Would recommend them highly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Highly recommend! I would use them again

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Always excellent service and craftsmanship

My Experience

Easy and fast repairs. Great communication and customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Best lil shop around. ( used more than once) They also washed my car and it was prettier than the day I bought it. Their lil thank you left in car is such a nice touch. Assuming easy for insurance assistance too as no issues at all. A+ rating.

Likely to Recommend

Repair Quality

Returning customer as always the BEST

Customer Service

Very accommodating and cordial

Returned Clean

My Experience

We appreciate everything you did to take care of my daughter’s car and dealing with the insurance company. We will definitely use y’all for future repairs!!

Likely to Recommend

Repair Quality

Great service! Car looks amazing! Jason did a great job taking care of my daughters car!

Customer Service

Great service! Car looks amazing! Jason did a great job taking care of my daughters car!

My Experience

Great group of folks, they even finished early!

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Repair Quality

Customer Service

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Repair Quality

Everything was great. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Wonderful business. I will always use them for body repair work in the future.

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was very impressed with the caliber of service provided by their staff starting from their communication, ease of doing business, speed of service delivery and the quality of their work!

Customer Service

Returned Clean

Likely to Recommend

I would give higher than a 10 if I could.

Repair Quality

I am thrilled with the job that was done - my car looks fantastic!

Customer Service

The communication was excellent - Jason fully explained the process to me and how it would proceed from appraisal to ultimately repairing the car. I received the appraisal the same day. He answered all my questions and gave me a reasonable idea of when the repairs would be finished. I was very pleased when I got the call that my car would be ready about three days early. The repair and paint job are beautifully done - I cannot even tell that the panels on both sides of the drivers door had been painted - it looks like the original paint job. Veronica in the office is friendly and professional and is great at responding to questions also! They have a fantastic team there.

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Absolutely!

Repair Quality

Jason and the team took the time to ensure the repair was done properly and did an excellent job communicating every step of the way!

Customer Service

The pink carnation was such a sweet touch!