CARSTAR Vivid Collision
In operation 28 years, 11 years at this location.
VIVID Auto Body Shop, a top-rated, I-Car® Gold Certified, family-owned premier auto collision and hail repair center in McKinney, Texas. We have been performing quality auto body and hail damage repair in the greater North Dallas area since 1999. Our goal is to deliver high-quality auto body repairs at fair and competitive pricing while minimizing any inconveniences. Our experienced technicians utilize state-of-the-art tools and equipment to properly handle your vehicle’s auto body repair needs. This professionalism will give you unprecedented peace of mind when you need repair work on your vehicle. We repair both domestic and foreign makes and models. We also work with most major insurance companies. All repairs performed by VIVID Auto Body Shop are covered by a Limited Lifetime Warranty*.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fantastic job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me up to date via text or phone call and the repair was really quick. The receptionist was SUPER friendly and so was the staff! Thankful to have my car back@
My Experience - 5.0/5.0 -
Ryan and the crew does such an amazing job. They have exceeded my expectations every time I have used them. The communication and time to fix my vehicle was top notch. I will be using them with every vehicle I own.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent Service!! Truck looks great. I can't even tell I had damge!!!
Customer Service - 5.0/5.0 -
Customer Service was top notch!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs look fantastic. Work was efficient. Great communication through their portal. I was skeptical about the insurance recommended service but in the end I would definitely recommend.
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The office was courteous and timely in their repair process. I was given precise details regarding my repair work. I truly appreciated the honesty and professionalism shown by each staff member. I’m very pleased with my service, my Jeep, and the entire process. CarStar was great! Constance Dixon 7-24-26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Each and every person was very nice and professional. Answered all my questions and kept me informed through the whole process. They will definitely be the place I take my cars going forward when needed.
My Experience - 5.0/5.0 -
Correction its Adam Hernandez. Service was great & professional!! Always kept me updated on my truck & will be back if I have to!!
Likely to Recommend - 5.0/5.0 -
Very likely!! People seen the before and after of my truck and are impressed!!
Repair Quality - 5.0/5.0 -
Everyone was professional and kept me updated on my vehicle
Customer Service - 5.0/5.0 -
Always keep me updated when there was work done thru call or text! Awesome service !!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looked brand new. Even washed inside and out. Repair went great. Updated often and was kept in constant communication. Would definitely recommend them to anyone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They keep me informed throughout the repair. Were great about helping me with my rental car. Everything went very smooth and my car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was the best experience. They helped Me with everything. Gave me the phone number of the car rental company near them that had a pickup service for when I dropped my car off for repairs and I would be able to leave the rental car at the car shop and they would call to have the rental to be picked up when my car was ready. Way above normal service. I was kept informed throughout the repair of my car, which was so helpful. And on top of that, my car looked excellent after the repair was done. I would highly recommend this company.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The bumper looks awesome and the headlights were great. I gave a 10 because I really don’t think that you guys could not have done a better job!!!
Customer Service - 4.5/5.0 -
The car had my name all over it. The insurance policy had my name all over it. I didn’t receive 1 call from car wise
Returned Clean
My Experience - 5.0/5.0 -
They were friendly, explained what needed to be done. Very affordable and even fixed something another place missed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You went above and beyond with fixing my RAV4! Thank you
Customer Service - 5.0/5.0 -
Kept me updated on everything they were doing
Returned Clean
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
Car look like it did when I bought it brand new. Well blended, all defects fixed. Very satisfied. The detail of the exterior and interior was a major benefit. Thank you!!!
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Car looks like it did when I first bought it, and was done within a week. Awesome job!
Customer Service - 5.0/5.0 -
Contacted me often and kept be up to speed on the progress, very friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done well and the outcome was superior! The staff stayed in touch and communicated along the way to keep me informed of progress. Very appreciated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service everyone is very helpful. Would not take my car anywhere else