CARSTAR Vivid Collision
In operation 28 years, 11 years at this location.
VIVID Auto Body Shop, a top-rated, I-Car® Gold Certified, family-owned premier auto collision and hail repair center in McKinney, Texas. We have been performing quality auto body and hail damage repair in the greater North Dallas area since 1999. Our goal is to deliver high-quality auto body repairs at fair and competitive pricing while minimizing any inconveniences. Our experienced technicians utilize state-of-the-art tools and equipment to properly handle your vehicle’s auto body repair needs. This professionalism will give you unprecedented peace of mind when you need repair work on your vehicle. We repair both domestic and foreign makes and models. We also work with most major insurance companies. All repairs performed by VIVID Auto Body Shop are covered by a Limited Lifetime Warranty*.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Everything was perfect! I felt very taken care of and the whole experience was smooth from start to finish! I greatly appreciated the accurate estimate time (right at 14 days) and the work done on my car was exceptional! The customer service was amazing and everyone was so kind; truly a 10/10 experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar went above and beyond my expectations. They kept me informed of the process all the way through. They treated me more like a friend than a customer.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and customer service, along with outstanding craftsmanship on the repair.
My Experience - 5.0/5.0 -
My car feels and looks brand new. I am updated every step of the way. All of them are efficient and super helpful. They went above and beyond what I expected! I’m grateful I trusted carstar vivid with my car. Kudos to Ryan for making all the transactions needed smooth.
Likely to Recommend - 5.0/5.0 -
Will definitely recommend!
Repair Quality - 5.0/5.0 -
I appreciate that I was updated every step of the way. Not only did I get my car fixed, my car also feels, looks and drives like it’s brand new! Everyone was helpful, too.
Customer Service - 5.0/5.0 -
200% satisfied with the work. I am updated every step of the way. Responds on time when inquiry is needed. My car looks, feels, drives like brand new.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was great and the car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire staff did an outstanding job. This is the third time I have worked with Vivid and I would recommend you to anyone needing repairs. JW
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service! The repairs were done correctly and the car was delivered back to me within the estimated time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was fantastic and they had the car ready for me within the time they predicted. Great customer service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Effective communication, went above and beyond
My Experience - 5.0/5.0 -
I had an excellent experience with CARSTAR Vivid Auto Body! From start to finish, the team was professional, friendly, and kept me informed throughout the repair process. The quality of the work on my Honda was outstanding, and I truly appreciate the care and attention to detail that went into making my vehicle look great again. It’s wonderful to receive this level of customer service. Thank you to the entire team for making the repair process so easy and stress-free. I would absolutely recommend CARSTAR Vivid Auto Body to others!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Each and every person was very nice and professional. Answered all my questions and kept me informed through the whole process. They will definitely be the place I take my cars going forward when needed.
Likely to Recommend - 5.0/5.0 -
I have already recommended the shop to several family and friends.
Repair Quality - 5.0/5.0 -
Great customer service from all employees. I appreciate the constant communication through the process and guiding me through each step.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I highly recommend this company. They washed and detailed my car on top of the repairs. My car looks like a brand new car. I love it.
Likely to Recommend - 5.0/5.0 -
I am very much a person who likes to use word-of-mouth to find places to use for such service services. And I will definitely be telling people I know to utilize this location.
Repair Quality - 5.0/5.0 -
Not only did they get all the repairs done and get them done well. They were done expeditiously car star was a pleasure to work with and when I got my car back, it looked like brand new. I will absolutely be using them again.
Customer Service - 5.0/5.0 -
Very friendly service, informative, and understanding of the situation
My Experience - 5.0/5.0 -
I love the professionalism and the personal down home touch they give their clients. To add, I am 💯 satisfied with my car repairs.
My Experience - 5.0/5.0 -
Fantastic service, fantastic people… Incredibly professional and amazing at what they do! I will be taking all of my vehicles there from now on. Ryan and his team are simply amazing professionals who genuinely care about their craft.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan and his team of autobody professionals are simply the best in the industry. The experience was seamless and they handled everything from Insurance to the car rental. I would highly recommend vivid auto body repair. They are far and away above the rest of the pack. Not to mention my vehicle looks better now than it did when I bought it.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for doing a great job. My car looks brand new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car looks brand new