Crash Champions #0018 McKinney

4.9 (7,983reviews)

99%

(469) 452-7021

2727 S. Central Expressway, Mckinney, TX 75069

99%

See Photos

2727 S. Central Expressway
Mckinney, TX 75069

Get Directions Website Email

Schedule an appointment at Crash Champions #0018 McKinney

Book Appointment

Apply for Financing

Explore easy payment plans powered by Sunbit

Apply for Financing

About Crash Champions #0018 McKinney

See Photos

2727 S. Central Expressway
Mckinney, TX 75069

Get Directions Website Email

Schedule an appointment at Crash Champions #0018 McKinney

Book Appointment

Apply for Financing

In operation 22 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish
Russian

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Call

Website

Reviews (7,983)

Sort By:
Newest
Rating

6,802 Customers Rated

5 Stars

71.2% Complete

(5682)
4 Stars

8% Complete

(641)
3 Stars

2.2% Complete

(174)
2 Stars

1.3% Complete

(102)
1 Star

0.7% Complete

(53)
< 1 Star

1.9% Complete

(150)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the quality of repairs, describing results as looking brand new, with paint matches and finishes that meet or exceed expectations. The team receives strong praise for proactive communication, with many customers highlighting regular text and phone updates that kept them informed throughout the repair process without needing to follow up themselves. Timeliness is another standout strength, with numerous customers noting their vehicles were completed ahead of schedule. The front office and service advisors are frequently commended for being professional, friendly, and genuinely helpful. Added touches such as vehicle detailing, car delivery to customers homes or workplaces, and assistance with rental car logistics are highlighted as going above and beyond. A small number of customers noted areas for improvement, including occasional parts delays, requests for more frequent status updates, and isolated concerns about repair quality or missing components upon pickup.

Select to learn more

Service Quality
Timeliness
Communication

"They were amazing, professional and communicated by text every step of the way. If you had a rating higher than 10, they ..." Read more

"... satisfied. Crash Champions did a great job on my car, and the quality of the repair exceeded my expectations. Thank you so much!" Read more

"They did an excellent repair, delivered it on time as promised, and were very communicative and pleasant to work ..." Read more

"My Lexus looks better than new! They worked very hard to complete all of the hail damage as if it never ..." Read more

"Professional with great communication and execution. Repair work was solid. Very impressive."

"All communication was timely and accurate. Finished my vehicle a week ahead of initial date given."

"Very professional. Service was outstanding. Work done was quality and done before promised"

"It was ready a day early, even though I couldn't pick it up until day of."

"The team is very professional and courteous and did a great job on the repairs. Finished ahead of the targeted date."

"... insurance not providing assurance of payment, but it took nearly 3 weeks to repair my vehicle." Read more

"The communication was excellent, and the repair process was completed with ease. Very satisfied."

"... estimate to picking up my car when it was completed. Everyone was informative and kept me up to date on the progress. I never had to stress or worry." Read more

"... friendly group of people I am ecstatic with the work and thank you for keeping me updated throughout the whole process. It was very easy." Read more

"Customer service at the Mckinney office was excellent; always sent me text with updates information or calls."

"... should have been receiving more frequent updates - I felt I had to initiate the call to find out the status." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication