Crash Champions #0011 West Plano

4.8 (11,202reviews)

97%

(972) 867-5803

4205 W Plano Pkwy, Plano, TX 75093

97%

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4205 W Plano Pkwy
Plano, TX 75093

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About Crash Champions #0011 West Plano

See Photos

4205 W Plano Pkwy
Plano, TX 75093

Get Directions Website Email

Schedule an appointment at Crash Champions #0011 West Plano

Book Appointment

Apply for Financing

In operation 27 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (11,202)

Sort By:
Newest
Rating

9,276 Customers Rated

5 Stars

69.6% Complete

(7798)
4 Stars

7.8% Complete

(870)
3 Stars

1.9% Complete

(209)
2 Stars

1.2% Complete

(140)
1 Star

0.6% Complete

(62)
< 1 Star

1.8% Complete

(197)

Customers say

Overall Customer Satisfaction

Customers consistently praised Crash Champions for outstanding service quality, clear communication, and timely repairs. Many highlighted that vehicles were returned looking brand new, with several noting complimentary interior cleaning and hand washes as a pleasant surprise. Communication was frequently commended, with customers appreciating proactive updates via text, calls, and online tracking that kept them informed throughout the repair process. Numerous repairs were completed ahead of schedule, exceeding expectations. The front desk staff and service advisors were widely recognized for their friendliness, professionalism, and attentiveness. A few customers noted areas for improvement, including more proactive status updates without needing to call in, occasional delays due to parts availability, and isolated instances of incomplete repairs at initial pickup. Overall, the vast majority of customers expressed high satisfaction and indicated they would strongly recommend Crash Champions to others.

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Service Quality

"You guys did an excellent job on my finder bend repair. It looks brand new. You even detailed the interior and washed the car, ..." Read more

"Crash champions was able to get my car fixed in a week and the work looks amazing! You would never know I was even in an accident. ..." Read more

"The work performed on my car was impeccable. The repair was flawless, with high‑quality finishing and an attention to detail that truly makes a difference. I appreciate the clear ..." Read more

"Car looks like no damaged had ever occurred. Very satisfied with the work!"

"Repair was perfect— looks like it did when it was new. Staff was helpful and knowledgeable. Repair was ..." Read more

Service Quality

Service Quality

"You guys did an excellent job on my finder bend repair. It looks brand new. You even detailed the interior and washed the car, ..." Read more

"Crash champions was able to get my car fixed in a week and the work looks amazing! You would never know I was even in an accident. ..." Read more

"The work performed on my car was impeccable. The repair was flawless, with high‑quality finishing and an attention to detail that truly makes a difference. I appreciate the clear ..." Read more

"Car looks like no damaged had ever occurred. Very satisfied with the work!"

"Repair was perfect— looks like it did when it was new. Staff was helpful and knowledgeable. Repair was ..." Read more

Donald (Honda owner) reviewed 9/24/26

Good-Job-Outstandy

Gary (Chevrolet owner) reviewed 9/21/26

The repair was perfect. I just they hadn't been so thorough cleaning the inside. I can't find my dogs blanket.

Betina Marie (Mazda owner) reviewed 9/21/26

The delivery was great, service is prompt and front desk customer rep is courteous and friendly. But the workmanship needs improvement, the panels were not fitted flushed as it is supposed to be, but the paint work is awesome.

They are very nice.

Robin (Ford owner) reviewed 9/21/26

Good estimate, good communication updates, on time, quality work. Good advisor in Jon.

Best experience I’ve had with a repair shop

Good communication, good work timely completion

Jon was great to work with

Kyesook (Honda owner) reviewed 9/17/26

Everything is good . Especially final job was good.

Scott (Honda owner) reviewed 9/17/26

Thomas (Toyota owner) reviewed 9/14/26

Michael (Chevrolet owner) reviewed 9/14/26

Waiting on LT decal. Please call once it comes in. Other than that. Great job

Eldad (Subaru owner) reviewed 9/11/26

Sharon (Buick owner) reviewed 9/11/26

Brandy is always helpful at the front desk. David G was friendly and courteous and kept me apprised of the repairs all along the way. The car was completed before the expected time I was given in the beginning . A great team! Thanks to everyone!

Umashankar (Honda owner) reviewed 9/8/26

Kimberly (Lexus owner) reviewed 9/7/26

Absolutely would recommend this location.

Car looked just like the day I bought it

Receptionist so friendly. My service tech always available to answer any questions I had explaining the quote

Mary (Chevrolet owner) reviewed 9/3/26

I would! Service was good and they got the job done quick!

I was very satisfied on how quick they repaired my suv! Awesome job!

Didn’t have to wait too long for questions to be answered!

Keri (Subaru owner) reviewed 9/3/26

Diane (Ford owner) reviewed 9/3/26

Crash Champions was great. They were very professional.

David (Toyota owner) reviewed 9/3/26

Truck looks new after the repairs.

John did a good job getting the work done on time.

John (Lexus owner) reviewed 9/3/26

Siddharth (Toyota owner) reviewed 9/2/26

Janice (Honda owner) reviewed 8/31/26

Hunter (Honda owner) reviewed 8/31/26

John did a great job walking me through the process and keeping me updated along the way

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Crash Champions #0011 West Plano

Schedule an appointment at Crash Champions #0011 West Plano

Explore easy payment plans powered by Sunbit

About Crash Champions #0011 West Plano

Schedule an appointment at Crash Champions #0011 West Plano

Reviews (11,202)

9,276 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0