Crash Champions #0011 West Plano
In operation 27 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
The car looked good. The work was excellent.
My Experience - 5.0/5.0 -
I have brought multiple vehicles here over several years. For a variety of reasons, I always get excellent service from the people. At the front desk to the service managers, they do a great job, and the repairs are always done well.And typically the first time
My Experience - 5.0/5.0 -
Great service. High quality work. Friendly and professional staff. Thank you.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Great work. Fair price. Polite and professional staff!
Customer Service - 5.0/5.0 -
Fantastic customer service. Kept me well informed throughout repair process
Likely to Recommend - 3.5/5.0 -
I would recommend as I know what ever wrong is happening with my car, they'll take care of it.
Repair Quality - 3.5/5.0 -
Great communication and timeline, but car won't start now and unsure why.
Customer Service - 4.5/5.0 -
Very satisified with everyone I talked to.
My Experience - 5.0/5.0 -
Team is very attentive, especially John. Kept me informed every step of the way. Can’t say enough good things about Crash Champions in Plano.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jon Arnold was so attentive and courteous. His professionalism was outstanding and would use this company again because of him.
My Experience - 5.0/5.0 -
Fast and well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and great job repairing my car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent customer service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Deangelo and team did a great job My car looks great Thank you
Customer Service - 5.0/5.0 -
Looks great thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far so good. I just picked up my car this afternoon. It drives well, but that is not what you were fixing. The grill in the front looks so much better than when I brought it to you. I certainly didn’t know that they came in pieces. John was extremely helpful to me. As was the lady at the front desk. She is cheerful and friendly to all that come in your shop. A good upfront person.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved how I was kept up to date on all stages of my Venza repair.
Likely to Recommend - 5.0/5.0 -
Hope they don't need you ... but thank God you are there. Quickly repaired my car so I was out of the rental & back in my car.
Repair Quality - 5.0/5.0 -
Car was repaired beautifully & returned sparkling clean. Communication was superb - updates were full of needed info. Felt like you treated MY Venza like your own personal car!! Very grateful.
Customer Service - 5.0/5.0 -
Felt like they cared about me each step of the way Very kind 😇
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would absolutely refer colleagues or friends!
Repair Quality - 5.0/5.0 -
The repair quality was excellent. We are very pleased!
Customer Service - 5.0/5.0 -
Customer Services was excellent; very engaging and friendly.
Returned Clean
My Experience - 5.0/5.0 -
John gave us excellent customer service and was very professional in explaining our repair. He also gave us information regarding our options for future unrelated repairs. The quality of work was exceptional and completed in a time frame convenient for pick up. The whole team is absolutely committed to great customer service, most definitely will continue working with them and will recommend.
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
Everyone was very friendly and professional
Customer Service - 5.0/5.0 -
Very detailed