Texas Collision Centers # 10 - Preston Road

5.0 (1,349reviews)
99%
1001 Preston Road,  Plano,  TX  75093
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In operation 6 years.

Collision Repair As it Should Be. Texas Collision Centers is your premier hometown collision repair solution delivering the unmatched blend of exceptional service and quality – with a hometown touch. We strive to improve the lives of our customers and teammates by consistently delivering a personal and best-in-class collision repair experience. This is the mission statement we live by. You deserve a personal experience backed by the industry’s finest auto body professionals. That’s the foundation behind Texas Collision Centers. As a local collision repair center owned and operated by some of the most experienced professionals in the industry, we offer a uniquely fine-tuned repair experience. That’s a collision repair experience as it should be. Don’t compromise your repair, discover the difference a hometown team makes today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Reviews (1,349)

Customers say
Overall Customer Satisfaction
Customers consistently praise Texas Collision Centers for outstanding service quality, clear and proactive communication, and impressive turnaround times. Many highlight the seamless repair process, with vehicles often returned ahead of schedule and looking brand new. The front desk staff and repair advisors receive frequent compliments for their professionalism, friendliness, and genuine care. Customers appreciate being kept informed throughout the entire process via texts and phone calls. Several reviewers note the added touch of vehicles being thoroughly cleaned inside and out upon return. A small number of customers mentioned areas for improvement, including more thorough attention to detail on certain repairs and clearer communication when issues arise mid-process, as noted directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... which made everything hassle-free. On top of that, my car was finished much faster than expected and now looks like new. Im truly grateful for the outstanding service and ..." Read more
"Overall the repair process was good however the person painting the car was not or conscientious very thorough. They totally missed. Big section in the hatchback ..." Read more
"... week, took care of everything, I mean everything. My vehicle looks better today than it did when I bought it. All their work is warrantied as long as I own the ..." Read more
"The exterior repairs and body finish look very good, and I recognize the quality of that work. That said, ..." Read more
"The team did a fantastic job and some of the best paint work iv ever had done on one of my vehicles post accident."
"Great service, great people, fast turnaround - I got my car back 3 days early!"
"Completed repairs 3 days ahead of anticipated date"
"They handled my car with care and efficiency and was able to return my car to me a few days ahead of schedule."
"Projected completion date was 914. Repair was completed 3 days early"
"... should consider when talking to my insurance company. I appreciate the quick work.I have the transparency." Read more
"Car was restored to its original condition. Communication was consistent and daily updates were very helpful."
"Amazing communication throughout the whole process."
"Everything was handled promptly and professionally."
"Was dynamite. White glove...constant contact...we never wondered what was happening"
"... We.ask where she parts ordered were comming from our Adviser said he didnt know and dropped the conversation at that point.. The front dest was very friendly, ..." Read more

Likely to Recommend

Repair Quality

Excellent work. The car looks brand new and runs great. They finished ahead of schedule and the service team were extremely professional and helpful from start to finish - thank you Carrie and Mike!

Customer Service

Carrie and Mike were both extremely professional and helpful from start to finish.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I received excellent and efficient service throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

The repairs were completed one week early and everyone was a pleasure to work with.

Customer Service

Everyone was a pleasure to work with. They even stayed late so that I could pick my car up.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was extremely professional. I received texts giving me updates which was fantastic and the car looks great. I would definitely recommend Texas Collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you so much for your kindness and helpfulness with this whole process!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing job, great customer service, speedy service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a wonderful job fixing everything and looking into the concerns I had.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It was a quick and smooth process. The associate (David) handling my car explained the details, what to expect and kept me posted throughout the process with ETA. Front desk (Cary) was pleasant to talk to. Great experience.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

AMAZING SERVICE

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I anticipated getting my car back in working order. I didn’t anticipate the customer service that went over and beyond, and I didn’t anticipate getting my car back feeling like it just got restored like it was new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

We got a good service. Employees are very professional and willing to resolve your issues. Thanks

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everybody was helpful and my car is beautiful.

Likely to Recommend

Repair Quality

Very easy to work with. Great communication.

Customer Service

Wonderful

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

David was very informative and very knowledgeable

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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