Texas Collision Centers # 10 - Preston Road

5.0 (1,284reviews)
99%
1001 Preston Road,  Plano,  TX  75093

In operation 6 years.

Collision Repair As it Should Be. Texas Collision Centers is your premier hometown collision repair solution delivering the unmatched blend of exceptional service and quality – with a hometown touch. We strive to improve the lives of our customers and teammates by consistently delivering a personal and best-in-class collision repair experience. This is the mission statement we live by. You deserve a personal experience backed by the industry’s finest auto body professionals. That’s the foundation behind Texas Collision Centers. As a local collision repair center owned and operated by some of the most experienced professionals in the industry, we offer a uniquely fine-tuned repair experience. That’s a collision repair experience as it should be. Don’t compromise your repair, discover the difference a hometown team makes today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,284)

Customers say
Overall Customer Satisfaction
Customers consistently praise Texas Collision Centers for delivering an outstanding repair experience from start to finish. The front desk staff are frequently highlighted for their warm, welcoming, and professional demeanor, making customers feel at ease from the moment they walk in. Service advisors receive high marks for exceptional communication, providing regular text and phone updates throughout the repair process, ensuring customers are never left wondering about their vehicle's status. Repair quality is a standout theme, with many customers noting their vehicles were returned looking brand new, with perfect paint matching and meticulous attention to detail. Timeliness is another major strength, as numerous customers were pleasantly surprised to receive their vehicles ahead of the estimated completion date. The seamless coordination with insurance companies and rental car services is also widely appreciated, reducing stress during an already difficult time. A few customers noted isolated concerns such as a missed paint section and communication gaps at certain points, reflecting areas customers feel could be refined, though these were far outweighed by overwhelmingly positive feedback.
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"In rating my experience at Texas Collision I only wish there was a number well over the 10. I would have given my experience from beginning ..." Read more
"... week, took care of everything, I mean everything. My vehicle looks better today than it did when I bought it. All their work is warrantied as long as I own the ..." Read more
"The team did a fantastic job and some of the best paint work iv ever had done on one of my vehicles post accident."
"Quality of the repair work is excellent"
"The very best collision center I have ever dealt with."
"... off to picking it up! They kept me updated and also finished earlier than promised! They helped me get home when I dropped it off as ..." Read more
"Great service, great people, fast turnaround - I got my car back 3 days early!"
"Actually done much faster than expected"
"... communicated with me regarding the entire process. And then they completed the job 2 days earlier than expected. I was more than pleased with my entire experience." Read more
"Took a while but looks like a good job. Car was returned very clean!"
"... and very informative. I really appreciated being kept updated on the progress of my car and having all my questions addressed promptly. The car rental process was extremely easy, ..." Read more
"Car was restored to its original condition. Communication was consistent and daily updates were very helpful."
"... We.ask where she parts ordered were comming from our Adviser said he didnt know and dropped the conversation at that point.. The front dest was very friendly, ..." Read more
"I appreciated the daily updates about the progress of the work. This led to the completion of repair of my SUV. ..." Read more

My Experience

Very great experience. They keep me informed about everything that was going on with the car daily. Also, gave my a time that the car would be done. Which it was done one the day.

Likely to Recommend

Repair Quality

Thank you so much for the excellent service! I truly appreciate the professionalism, kindness, and quality of the repair work. My vehicle looks great, and the entire process was smooth from start to finish. Everyone was friendly, helpful, and kept me informed throughout the repair. I am very satisfied with my experience and would gladly recommend Texas Collision Centers to my family and friends. Thank you again for your outstanding work!

Customer Service

Thank you so much for the excellent service! I truly appreciate the professionalism, kindness, and quality of the repair work. My vehicle looks great, and the entire process was smooth from start to finish. Everyone was friendly, helpful, and kept me informed throughout the repair. I am very satisfied with my experience and would gladly recommend Texas Collision Centers to my family and friends. Thank you again for your outstanding work!

Returned Clean

My Experience

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Returned Clean

My Experience

This was one of the smoothest car repair experiences that I’ve ever had. No-one wishes for accidents; so it helps to relieve stress when the repair process goes smoothly. The coordination with the rental company also went smooth, and to top it off, an excellent repair job which looks like a brand new car on the affected side of my car.

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Returned Clean

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Great customer service and quick responses

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Returned Clean

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They handled my car with care and efficiency and was able to return my car to me a few days ahead of schedule.

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Returned Clean

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Returned Clean

My Experience

I was informed on a daily basis about the process of repairing the vehicle. The repair was finished by the expedited completion date, the finished product was excellent.

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Returned Clean

My Experience

Texas Collision Center was a great experience from start to finish, and my car looks like it did before my incident that caused it damage. The kindness on the phone, communication of every detail that would be done, multi-day updates, and help with my rental were all exceptional. Special thanks to Carrie and David. The two of them handled my case and they were both top notch and great people, too! Thank you for taking care of my car and me. I am grateful. David Holliday

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Returned Clean

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Mike is the go to guy. The people at caliber collision are losing business because of guys like him.

Repair Quality

Mike knew what he was doing. Didn't have to be told anything, got everything done swiftly

Customer Service

Mike was excellent

Returned Clean

My Experience

Very pleased with overall service. Brian does an admirable job making one feel he’s not trying to load up the costs and is well served by a great front desk!

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Excellent service

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Returned Clean

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Very professional

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Returned Clean

My Experience

David and the rest of the staff are absolutely fantastic. David was completely transparent and the timeline was 100% accurate. They also took care of my rental car for me. As well as going above and beyond and cleaning out my floor boards. I would go back there every time.

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Repair Quality

David was fantastic and went above and beyond basic services.

Customer Service

Returned Clean

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Returned Clean