Crash Champions #0121 Allen

4.9 (4,443reviews)

98%

(972) 516-8829

6813 K. Avenue, Plano, TX 75074

98%

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6813 K. Avenue
Plano, TX 75074

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About Crash Champions #0121 Allen

See Photos

6813 K. Avenue
Plano, TX 75074

Get Directions Website Email

Schedule an appointment at Crash Champions #0121 Allen

Book Appointment

Apply for Financing

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

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Website

Reviews (4,443)

Sort By:
Newest
Rating

3,396 Customers Rated

5 Stars

65.5% Complete

(2910)
4 Stars

6.8% Complete

(303)
3 Stars

1.3% Complete

(57)
2 Stars

0.9% Complete

(39)
1 Star

0.5% Complete

(24)
< 1 Star

1.4% Complete

(63)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team earned high marks for proactive and transparent communication, including daily text updates that kept customers informed at every stage. Timeliness was frequently highlighted, with numerous vehicles completed ahead of schedule. Staff professionalism, friendliness, and genuine care for customers were recurring themes. A few customers noted areas for improvement directly from their feedback, including more consistent communication on delays, accurate upfront repair timelines, and ensuring all repair details such as alignment and minor touch-ups are fully completed before vehicle return.

Select to learn more

Service Quality
Timeliness
Communication

"If I could rate it higher than 10 I would. The repairs made the back of the vehicle look like brand new. Very impressed with the professionalism of the repairs ..." Read more

"Very professional and courteous. The quality of the repair was outstanding."

"... experience was outstanding from start to finish. The quality of the work was top-notch—my vehicle looks great. The staff was amazing as well: friendly, professional, ..." Read more

"Absolutely thrilled with the service, and my car looks absolutely like new! FANTASTIC! The entire crew from desk to workshop were amazing!!!! ..." Read more

"... communication was clear, timely, and reassuring. They did a great job on the car it came back looking fantastic. What stood out most was the level of care and attention ..." Read more

"I am so happy to get it 2 days early"

"Hello, our work was done well and ready ahead of schedule. Thank you!"

"... throughout the entire process. Started right away and finished major repairs in less than a week. So so happy with the results!" Read more

"Quoted 2 weeks but did not receive my truck until 3 weeks"

"My vehicle was ready by the updated finish date and time and was delivered to me with my gas tank filled ! ..." Read more

"The communication was excellent. I was kept up with the status of my vehicle. The staff was SO KIND, and I felt ..." Read more

"Very little updates was stringed along and then rushed the repair after the quoted date"

"Initially it was great. Also issue was fixed. However… The updates were not regular. The time took too long. The service level went down. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"If I could rate it higher than 10 I would. The repairs made the back of the vehicle look like brand new. Very impressed with the professionalism of the repairs ..." Read more

"Very professional and courteous. The quality of the repair was outstanding."

"... experience was outstanding from start to finish. The quality of the work was top-notch—my vehicle looks great. The staff was amazing as well: friendly, professional, ..." Read more

"Absolutely thrilled with the service, and my car looks absolutely like new! FANTASTIC! The entire crew from desk to workshop were amazing!!!! ..." Read more

"... communication was clear, timely, and reassuring. They did a great job on the car it came back looking fantastic. What stood out most was the level of care and attention ..." Read more

"I am so happy to get it 2 days early"

"Hello, our work was done well and ready ahead of schedule. Thank you!"

"... throughout the entire process. Started right away and finished major repairs in less than a week. So so happy with the results!" Read more

"Quoted 2 weeks but did not receive my truck until 3 weeks"

"My vehicle was ready by the updated finish date and time and was delivered to me with my gas tank filled ! ..." Read more

"The communication was excellent. I was kept up with the status of my vehicle. The staff was SO KIND, and I felt ..." Read more

"Very little updates was stringed along and then rushed the repair after the quoted date"

"Initially it was great. Also issue was fixed. However… The updates were not regular. The time took too long. The service level went down. ..." Read more

Michael (Porsche owner) reviewed 8/24/26

Lawrence (Toyota owner) reviewed 8/24/26

Richard was awesome, kept us constantly updated

Tian (Toyota owner) reviewed 8/21/26

Quality and efficiency

Good

James (Infiniti owner) reviewed 8/20/26

James (Kia owner) reviewed 8/20/26

Raymond (Toyota owner) reviewed 8/20/26

From beginning to end Crash Champions provided excellent customer service by communicating every step of the way. Their workmanship was excellent and I found them courteous, professional and accommodating.

Great work and excellent t customer service

Great communication and work.

Michael (Volkswagen owner) reviewed 8/20/26

Morrisa (Genesis owner) reviewed 8/20/26

No issues, great communication

Hae Min (Toyota owner) reviewed 8/18/26

Eunjeong (Kia owner) reviewed 8/17/26

Chet (Kia owner) reviewed 8/17/26

Jerry and the crash champions team did a great job repairing our son’s car. Appreciate you guys!

Jerry was a great communicator

Bohua (Toyota owner) reviewed 8/15/26

Rajeev (Lexus owner) reviewed 8/14/26

Richard was a great help and very attentive and responsive

Sandra (Acura owner) reviewed 8/14/26

I would recommend Crash Champions and refer Jerry

Kyung (Toyota owner) reviewed 8/13/26

Richard was a big help to me and my daughter! The work was fast and excellent!

Richard was absolutely great! He helped us out with our deductible as well and saved my mother and I a bit of grief! Job was good and timing was great as well. Thank you!

Alexander (Dodge owner) reviewed 8/13/26

Rogelio (BMW owner) reviewed 8/11/26

Very satisfied

Para mi fue muy buena experiencing y mu satisfecho

Very satisfied

Nilda (Toyota owner) reviewed 8/10/26

Richard was sooo helpful. He updated me almost daily. He showed and explained to me what was done. My car came out beautiful.

My car looked good

RICHARD UPDATED ME WITH THE PROGRESS

Maria (Mercedes-Benz owner) reviewed 8/10/26

Jordan (Hyundai owner) reviewed 8/10/26

The associate who helped me through this process was great.

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Crash Champions #0121 Allen

Schedule an appointment at Crash Champions #0121 Allen

Explore easy payment plans powered by Sunbit

About Crash Champions #0121 Allen

Schedule an appointment at Crash Champions #0121 Allen

Reviews (4,443)

3,396 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0