Harvey's Collision Centers #4 - Allen

4.9 (459reviews)
98%
410 Central Expy South,  Allen,  TX  75013
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As Dallas’ oldest collision repair and paint shop, Harvey’s has operated since 1956. Our Allen location is conveniently located between 75 & McDermott. All of our repairs are backed by the Harvey's promise of quality collision repair. We have built a premier reputation by providing a boutique repair experience and focusing on exceptional service. We are I-CAR Gold Certified and we guarantee all repair work with a written Lifetime Warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (459)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with frequent text updates keeping customers informed throughout the process. Timeliness was widely appreciated, including several repairs completed ahead of schedule. Staff were described as friendly, professional, and attentive. Added touches like interior detailing and rental car coordination were highlighted as exceptional extras. A few customers noted areas for improvement, including occasional delays in readiness notification, paint quality concerns, and minor oversights during final inspections, as mentioned directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"Absolutely positive experience with my car repair process. The communication was the best Ive ever had. I knew ..." Read more
"... company in the US operated like Harveys. They are highly communicative, professional, transparent, and go above and beyond. My car was fixed quickly, and Im sure they washed ..." Read more
"The team did an amazing job in the car. It's like a brand new car. They finish with some nice details that they add as extras. I will recommend their services."
"I was totally satisfied with the results! You would never know my car had been damaged. They went above and beyond!"
"... the time you drop off your car till you pick it up youre constantly being updated on repairs and incoming parts. Have you even delivered my car to me which nobody ..." Read more
"They were courteous, efficient and finished the work ahead of schedule. The rental car company did not have a driver to ..." Read more
"... they kept me informed throughout the entire process. They finished the repairs ahead of schedule, were completely upfront and honest about pricing, and the final cost actually ..." Read more
"Quick and easy drop off and pickup process. All repairs made timely and all in good order. This is our 3rd time to use Harveys for our car repair ..." Read more
"I got text it is ready but when I come to office with Uber they said come back tomorrow"
"The turnaround was fast, the communication was frequent, and the repair was incredible. Will definitely recommend ..." Read more
"The customer service was great! They kept me informed every day on the status of the repairs. EXCELLENT!"
"Text message communication was excellent and the quality of care and repair to our car was outstanding."
"... been, from the first phone call to picking up my car, the communication was great, the repair was done well and and added bonus my car was super clean inside ..." Read more
"Yes...however, the Communication needs Improvement. Very Satisfied with the work that was done."
"... my friends and family! They did an excellent job! The communication was frequent and good!" Read more

My Experience

You all did a great job! Looks like a brand new car! Everyone was so kind and attentive. You all are professional but personable at the same time. Thank you for keeping me informed and also working with my insurance go to take care of everything!

Likely to Recommend

In fact I will be bringing my 2966 Mustang to Harvy’s to have a ding removed from the hood.

Repair Quality

You all did a fantastic job and our car looks like it is brand new. Thanks do much!

Customer Service

Very satisfied! You all did a great job and everyone was professional and personable at the same time. Thank you! Jim Johnson

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service, timely updates, reasonable price, will work with Harvey again if needed.

My Experience

The first I walked in everyone was so friendly I knew I was going with Harvey’s. From the receptionist to Brad I received excellent customer service. My car was done in timely manner the technicians did excellent job everyone went over and beyond Thank you

My Experience

First time customer at Harvey's. Great experience! Everyone I interacted with was very friendly. Estimate was quick easy, all repairs done and all looks great, and right on budget. All felt very professional. Am glad to have Harvey's in our backyard in Allen :)

My Experience

Brandon, let me know if all possibilities! He was so patient and was very informative and helpful regarding my situation. Thanks so much! Sincerely, Diana

My Experience

Excellent customer service.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team was very kind. My car looks great they took excellent care doing the repairs

My Experience

I would first like to say Brad was so polite and kind. The office was clean and very professional. When I got my car back the repair looked amazing and Brad went over the repair with me and made sure everything was to my liking. Very professional and I’m grateful.

My Experience

All good

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fantastic work and communications!

Likely to Recommend

Repair Quality

no comments at all. All was prefect arrange by Harvey and when we received the car back after repair in and out side looks as if the car was new from production line. High quality work and perfect services

Customer Service

very satisfied and very helpful

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I would not take my car any other place. Not only do they do excellent work, but they keep you informed every step of the way. I would not trust the repairs of my vehicles to anyone, but Harvey’s Collision.

Likely to Recommend

Repair Quality

I wouldn’t take my car anywhere else. From the time you drop off your car till you pick it up you’re constantly being updated on repairs and incoming parts. Have you even delivered my car to me which nobody does anymore. I highly recommend Harvey’s Collision Repair.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I appreciated everyone’s flexibility and professionalism. The staff was very communicative. The service was timely and everyone went above and beyond to deliver my car directly to my house and make sure that I was satisfied with the repairs. It was a great experience.

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Above and beyond

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

We had a good experience with Harvey’s. August was helpful and responsive throughout the process. They did a great job replacing the lift gate and bumper on our Honda Odyssey, including working with the insurance company to approve all the work that needed to be done.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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