The Body Shop III

4.9 (6,476reviews)
98%
700 N. McDonald Street,  Mckinney,  TX  75069
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In operation 50 years, 26 years at this location.

Whether you need foreign collision repair or domestic collision repair, our primary focus is on superior quality repair and supreme customer service. The proper repair of collision damage is critical to the safety and performance of your vehicle. We offer a lifetime warranty on all repairs as well as vehicle progress updates through Update Plus, and professional, courteous staff. Certified Technicians, Frame inspection and repair, rental car services on-site, free estimates, hail damage repair, dent collision repair, domestic collision repair, foreign collision repair, Paintless Dent Repair (PDR) are all services that we offer. We work directly with ALL major insurance companies and offer courtesy transportation within the local area. Visit one of our locations in McKinney, Garland, or Prosper for a free estimate.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Scion
Toyota
Call
Email

Reviews (6,476)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and exceptional repair work that often leaves vehicles looking brand new. The team is widely recognized for proactive and transparent communication, with many customers highlighting regular updates via text, phone, and email throughout the repair process. Timeliness is another strong point, with numerous customers noting their vehicles were completed ahead of schedule. The welcoming front desk, knowledgeable advisors, and thorough vehicle detailing upon return further elevate the experience. A few customers noted areas for improvement, including more consistent proactive updates without needing to call, more accurate estimated completion dates, and clearer communication around rental car arrangements and part-related delays. Overall, the shop earns high praise and strong repeat and referral business.
AI-Generated from reviews written in the last 12 months
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"The Body Shop is unique in today's world. Their work is absolutely first class, they are honest, and they truly care about their customers. They ..." Read more
"Extremely professional from beginning to end. On top of that, the damage repair they did makes ..." Read more
"Had an excellent experience, my car was returned looking almost brand new! The team even removed scratches and other imperfections ..." Read more
"... excellent condition that looked nearly brand new. Their professionalism, attention to detail, and commitment to customer satisfaction are truly commendable. I ..." Read more
"Consistent customer service and excellent workmanship. We have had several cars repaired over the years."
"Repairs were done very quickly and my vehicle looks great! I'm happy I chose this shop to perform the repairs."
"It was ready the day before predicted."
"... receive in regards to the repairs is always top notch. The job is always done on time and the work is amazing." Read more
"... perfect! I was kept informed about the repairs and my vehicle was actually ready 3 days early! It is beautiful! We love the Body Shop!" Read more
"Good work. Keeping it for 3 weeks was a little frustrating."
"Professional service backed up by consistent communication made this process very easy. The detail of my vehicle upon delivery was unexpected, ..." Read more
"The experience was professional and pleasant! Communication was excellent. I felt they wanted to make the customer experience perfect"
"I love the text communication. We were away on vacay while my car was in shop but I knew what stage the ..." Read more
"Communication was excellent, Work was completed in a timely manner and repair results were unnoticeable."
"The team did a great job keeping me updated on the progress of my car, and I truly appreciate the communication throughout ..." Read more

My Experience

The Body Shop Team always does a great job.

My Experience

Likely to Recommend

Repair Quality

Extremely professional from beginning to end. On top of that, the damage repair they did makes my car look a few years newer.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

TBS Body Shop McKinney, provided an exceptional experience from start to finish. Sandra, my service advisor, kept me well‑informed with timely updates and detailed estimates complete with pictures of the needed repairs. Anytime I called, she was patient, knowledgeable, and reassuring. The reception team and the Enterprise representative were also incredibly helpful. Thank you all for turning a stressful situation into a stress‑free experience.

Customer Service

TBS Body Shop McKinney, provided an exceptional experience from start to finish. Sandra, my service advisor, kept me well‑informed with timely updates and detailed estimates complete with pictures of the needed repairs. Anytime I called, she was patient, knowledgeable, and reassuring. The reception team and the Enterprise representative were also incredibly helpful. Thank you all for turning a stressful situation into a stress‑free experience.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you! I’m a satisfied with the good work you all did to my car.

My Experience

My Experience

I had a great experience with The Body Shop after my accident. They repaired my car and made the entire process easy. We also use them for our business needs, and they’re always reliable, professional, and committed to quality work. I highly recommend them!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Great job and thank you!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Sandra was wonderful! She took great care and was very responsive and communicative when she needed to be! They delivered ahead of schedule and definitely exceeded my expectations.

Likely to Recommend

Such a smooth and easy process after a very stressful accident!

Repair Quality

The repair looks amazing, doesn’t look like anything ever happened!

Customer Service

Sandra was wonderful and very communicative.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

1,000 % Satisfied , With TBS , From Start to finish., Also It meant the world to me for warranting my back bumper ,Also looks amazing too .Let The Team Know ❤️KD.

Likely to Recommend

Been twice myself.👍

Repair Quality

Very Nice, Thanks.

Customer Service

very good, Thanks.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for a job well done.

Likely to Recommend

Repair Quality

Thank you for repairing my car, and thank for the perfect paint color match.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You all took such great care of me! Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am a repeat customer and Everytime The Body Shop keeps me informed every step of the way. I am never left guessing to what is going on. They make the process easy.

Likely to Recommend

I'm a repeat customer. I would always recommend TBS

Repair Quality

I am a repeat customer. TBS always does an excellent job on the repairs and communication while they have your vehicle!

Customer Service

Communication is always very well!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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