The Body Shop II

4.8 (1,633reviews)
96%
430 Business Park Dr.,  Prosper,  TX  75078

In operation 50 years, 13 years at this location.

Whether you need foreign collision repair or domestic collision repair, our primary focus is on superior quality repair and supreme customer service. The proper repair of collision damage is critical to the safety and performance of your vehicle. We offer a lifetime warranty on all repairs as well as vehicle progress updates through Update Plus, and professional, courteous staff. Certified Technicians, Frame inspection and repair, rental car services on-site, free estimates, hail damage repair, dent collision repair, domestic collision repair, foreign collision repair, Paintless Dent Repair (PDR) are all services that we offer. We work directly with ALL major insurance companies and offer courtesy transportation within the local area. Visit one of our locations in McKinney, Garland, or Prosper for a free estimate.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,633)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles were returned looking brand new, featuring flawless paint matches and meticulous body work. The team is widely commended for professional, friendly service and seamless insurance coordination. Communication stands out as a key strength, with proactive text and phone updates keeping customers informed throughout the repair process. Several customers highlight that their vehicles were completed ahead of schedule, and many appreciate the complimentary interior and exterior cleaning upon pickup. A few customers noted isolated concerns around communication gaps and minor incomplete repairs, reflecting areas directly mentioned in their feedback. Overall, the shop enjoys strong loyalty, with many customers returning for multiple repairs and enthusiastically recommending the shop to others.
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"... is always returned cleaner than when dropped off, body repairs done exceptionally well, and almost flawless paint job. Zero orange peel and minimal over-spray. Well done! ..." Read more
"The body shop restored my car to its original prestige condition. They were accommodating, very professional, and ..." Read more
"... my car. It looked brand new when I picked it up - the body work was perfect." Read more
"... communication about the repair progress was excellent, and the repairs themselves were flawless. They went the extra mile by detailing the car beautifully ..." Read more
"Completely satisfied with the quality of work done, and the time to complete. They even took an extra ..." Read more
"... condition. They were accommodating, very professional, and finished tge repair quickly and on time. They truly exceeded my expectations! I highly recommend ..." Read more
"I wasn't expecting the repair to be done as fast as it was after the 1212 estimate. The car looks fantastic, ..." Read more
"... extra step and cleaned out the inside of my car, and completed ahead of schedule. I highly recommend this place." Read more
"... while longer than expected, but that was due to the due diligence of the team to ensure the car was fixed right" Read more
"... helped in our car repairs in a prompt manner and our car was ready ahead of schedule." Read more

My Experience

Anna, my service advisor was very knowledgeable and thorough. I would definitely recommend The Body Shop to friends and family.

Likely to Recommend

Repair Quality

Anna and the shop manager were both very helpful and fixed the issues after we bought the car back.

Customer Service

Returned Clean

My Experience

My Experience

Great job very well done with regular updates exceeding my expectations.. thank you

Likely to Recommend

Repair Quality

Customer Service

Job very well done

Returned Clean

Likely to Recommend

Repair Quality

Ten days to repair my car seemed like a long time for the amount of damage. If I had known you You were too busy, I would have gone to another repair shop. Also the sales trick to get me to choose you was smooth, but afterwards I felt manipulated. Thank you for repairing my car.

Customer Service

Returned Clean

Likely to Recommend

Excellent

Repair Quality

Great customer service and communication during the repair process. They constantly kept me updated on where my repair was compared to the promised timeframe. Repair was done exceptionally well and in a great time. Highly recommend

Customer Service

Excellent service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was very polite and professional during the many phone calls I made 😁. It took less time than I thought. When I picked up my Volkswagen, it looked like it had been detailed on the inside and out which was unexpected. My repairs look great, I couldn't be more pleased. Thanks guys for the wonderful service.

My Experience

My car looked amazing after the repair! The customer service was great. I would recommend!

My Experience

Always greeted with helpful smiles. Worked with our vehicle being only drive so we had no inconveniences. Very nice detail job and you AI was the best I have felt with. As I said… Great job. Jonnie Barron

My Experience

My Experience

Everyone was so professional from start to finish excellent work!!!

Likely to Recommend

Repair Quality

Gregory was great to work with. I was able to reach him easily via text or phone and he gave the most current status. The work they did on my vehicle was outstanding as well.

Customer Service

Gregory was great to work with,

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent Job. Surpassed my expectations . Great customer service, on time , excellent quality . All good !

My Experience

Great job

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

My Experience

My Experience

Everyone was very nice and helpful. I really appreciated the ride to get the rental car as well. They answered every question or concern I had and did a really good job. Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

They did a good job. They were very friendly, and understanding when I had questions. The drop off and pick up went quickly and smoothly. I really appreciated that they cleaned my car for me. Thank you very much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job! Kept me updated and the work done was very satisfactory

My Experience

This was a good experience the paint job was great, and communication was amazing