The Body Shop II

4.8 (1,617reviews)
97%
430 Business Park Dr.,  Prosper,  TX  75078

In operation 50 years, 13 years at this location.

Whether you need foreign collision repair or domestic collision repair, our primary focus is on superior quality repair and supreme customer service. The proper repair of collision damage is critical to the safety and performance of your vehicle. We offer a lifetime warranty on all repairs as well as vehicle progress updates through Update Plus, and professional, courteous staff. Certified Technicians, Frame inspection and repair, rental car services on-site, free estimates, hail damage repair, dent collision repair, domestic collision repair, foreign collision repair, Paintless Dent Repair (PDR) are all services that we offer. We work directly with ALL major insurance companies and offer courtesy transportation within the local area. Visit one of our locations in McKinney, Garland, or Prosper for a free estimate.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volkswagen

Reviews (1,617)

My Experience

Everyone was very nice and helpful. I really appreciated the ride to get the rental car as well. They answered every question or concern I had and did a really good job. Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

They did a good job. They were very friendly, and understanding when I had questions. The drop off and pick up went quickly and smoothly. I really appreciated that they cleaned my car for me. Thank you very much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job! Kept me updated and the work done was very satisfactory

My Experience

This was a good experience the paint job was great, and communication was amazing

My Experience

Repair was a quick turnaround and very well done. TBS will be our new go-to shop for repairs!

My Experience

Very welcoming and friendly staff. We were helped in our car repairs in a prompt manner and our car was ready ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good service but taken long time

Customer Service

My Experience

Excellent service. Excellent communication throughout the process. Latasha and Anna were great to work with.

Likely to Recommend

Repair Quality

The body shop restored my car to its original prestige condition. They were accommodating, very professional, and finished tge repair quickly and on time. They truly exceeded my expectations! I highly recommend them!

Customer Service

There receptionist and my coordinator were plesant and informative. They were proactive through the various phases and kept me in the loop.

My Experience

greg was awesome! i had to get my car before friday and i was calling a lot and he was very helpful.

My Experience

Highly recommend. Great communication throughout repair.

Likely to Recommend

Absolutely.

Repair Quality

Delivered exactly what was promised.

Customer Service

Great.

Returned Clean

My Experience

My Experience

I appreciate you guys patching the tire while it was there. Did a great job on the repair, looks like nothing ever happened. Hopefully I don’t get wrecked into again but if I do, I will certainly bring my business back to you guys

Likely to Recommend

Probably the best i’ve been too

Repair Quality

My car got hit between the fender and the front bumper, they were able to fix it and make it look better than the other side that didn’t get hit. My favorite part about the whole thing is my alignment has been messed up for a few years and i’ve at least gone 2 times to get it fixed at other places and they weren’t able to so when I got my car back from here it blew my mind that alignment can make me look at a car differently. But you can definitely trust these guys

Customer Service

They kept me updated and were able to answer any questions I had

Likely to Recommend

Very likely in the event we can avoid having to deal with Meagan.

Repair Quality

Customer Service

Anna was fantastic and a pleasure to deal with, Meagan the indiviudal at the front desk was not helpful, very derogatory and not someone we would care to deal with again. We have had numerous repairs done at this location and normally it is a great experience, unfortunately that is not the case when dealing with Meagan.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

⭐⭐⭐⭐⭐ I had a great experience with the entire team. From the initial estimate to the final delivery, everything was handled professionally, and the repair quality exceeded my expectations. The whole process was smooth, communication was clear, and they worked seamlessly with my insurance, making it much less stressful than I expected. A special thank you to Ana for being incredibly helpful throughout. She kept me updated, answered all my questions, and made sure everything stayed on track from start to finish. Her professionalism and genuine care really stood out. The car was returned looking fantastic, and I left feeling confident that the repair was done right. I truly appreciate the team’s work and would definitely recommend them to anyone needing quality repairs.

Customer Service

⭐⭐⭐⭐⭐ I had a great experience with the entire team. From the initial estimate to the final delivery, everything was handled professionally, and the repair quality exceeded my expectations. The whole process was smooth, communication was clear, and they worked seamlessly with my insurance, making it much less stressful than I expected. A special thank you to Ana for being incredibly helpful throughout. She kept me updated, answered all my questions, and made sure everything stayed on track from start to finish. Her professionalism and genuine care really stood out. The car was returned looking fantastic, and I left feeling confident that the repair was done right. I truly appreciate the team’s work and would definitely recommend them to anyone needing quality repairs.

Returned Clean

My Experience

My Experience

This shop failed to provide me with timely status updates of the repair of my vehicle. Any update I received was because I called in requesting one. Additionally, when I was told the car was ready for pick up. It was not. It was obvious a full inspection of the repair was not performed as I had to wait 15 minutes for my window to be fixed.

My Experience

The communication was excellent. Our car was done exactly when promised. The car looks great!