Caliber - McKinney - Northwest
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely high quality service from the time I walked in I was treated, throughout the fixing process with great updates, and left with a beautiful car inside and out!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
100% satisfied. They did fine work, and kept me up to date through the whole process. Especially grateful for their communication with the rental folks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was so pleased with the quality of work of course, but also with the communication. Josh kept me in the loop all along the process. Also appreciated the coordination with Enterprise rent a car. Made the whole experience so nice.
Customer Service - 5.0/5.0 -
See former comments
Returned Clean
Likely to Recommend - 5.0/5.0 -
Every time
Repair Quality - 5.0/5.0 -
Amazing customer service from the greeting at the door to keeping me updated along the process to the craftsmanship of the detailed work.
Customer Service - 5.0/5.0 -
Amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was timely and the communication was top tier.
My Experience - 5.0/5.0 -
Prompt communication when requested. One item is still pending. Need that addressed for complete satisfaction and future work and referrals.
My Experience - 5.0/5.0 -
Smooth process from start to finish. My vehicle looks great. Great working with Joshua! Thanks!
Likely to Recommend - 5.0/5.0 -
This is my second time at this location. Both times I was impressed.
Repair Quality - 5.0/5.0 -
It looks great!
Customer Service - 5.0/5.0 -
Smooth, easy process from start to finish!
My Experience - 5.0/5.0 -
Everything was perfect. The service, updates and the people were really nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Upon receiving the vehicle, the pressure tire pressure monitor system light was on, and my daughter had driven the vehicle a few miles and the skid plate underneath the vehicle came off while she was driving down the road and she nearly got run over by a tractor trailer when she stopped on the side of the road to see what was wrong upon further inspection in removing the remainder of the skid plate. There were items from the original crash lodged in between the oil pan and the skid plate. This could have been a very disastrous event if the repair shop only could’ve gone over the vehicle thoroughly.
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Check engine light was on and the A/C no longer worked upon completion!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They did such a great job repairing and keeping me in the loop of what was being done and estimated time of when my car would be ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Josh was great and. Communication was perfect. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great quality
Customer Service - 5.0/5.0 -
Friendly & quick service. Had to take my brand new vehicle in, and it came out looking better than it did the day I bought it.
My Experience - 5.0/5.0 -
Staff were very friendly and super easy to work with. I’m very satisfied.