Crash Champions #0168 Wylie

4.9 (5,233reviews)

98%

(972) 442-4622

1201 S Hwy 78, Wylie, TX 75098

98%

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1201 S Hwy 78
Wylie, TX 75098

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About Crash Champions #0168 Wylie

See Photos

1201 S Hwy 78
Wylie, TX 75098

Get Directions Website Email

Schedule an appointment at Crash Champions #0168 Wylie

Book Appointment

Apply for Financing

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

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Website

Reviews (5,233)

Sort By:
Newest
Rating

4,440 Customers Rated

5 Stars

74.4% Complete

(3895)
4 Stars

6.2% Complete

(324)
3 Stars

1.5% Complete

(80)
2 Stars

1.1% Complete

(56)
1 Star

0.4% Complete

(19)
< 1 Star

1.3% Complete

(66)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service at Crash Champions Wylie, highlighting outstanding communication with daily text and phone updates that kept them informed throughout the repair process. The quality of repairs frequently receives top marks, with many noting their vehicles looked brand new upon return. Timeliness is a standout strength, as numerous customers reported their vehicles were completed ahead of schedule. The friendly, professional, and attentive staff created a stress-free experience for customers navigating difficult situations. A few customers noted areas for improvement directly from their feedback, including occasional color-matching concerns, delayed responses to follow-up messages, and isolated instances of missing parts or interior cleanliness issues. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... estimate to the time I walked out to a repaired vehicle, the staff was honest and open about estimates, the role of insurance, and repair times, and they delivered!" Read more

"... in Wylie to anyone needing collision repair. Their professionalism, transparency, communication, and customer service were outstanding. Five stars doesnt feel like enough! Thank you to ..." Read more

"... treated me with respect. It's rare to find a shop that combines skill with such excellent customer care. I would definitely go back and highly recommend ..." Read more

"Best service ever received by a collision shop. They took care of everything, communicated along ..." Read more

"Every time I spoke with them they were very respectful and professional"

"Outstanding work and work was completed ahead of schedule"

"My vehicle was ready earlier than expected, and I truly appreciate the teams efficiency and attention to detail. Their ..." Read more

"... communicated every day as to what was going on and finished the truck 3 day early." Read more

"... work! Communicative through the entire process, and even finished earlier than originally anticipated. Thrilled that I had a reliable resource like this ..." Read more

"it was not promised, but took about 5 days longer than the date they 'hoped' to have it ready"

"I was informed every step of the way, from intake to delivery of the vehicle. I received an update every day on ..." Read more

"... things we appreciated most was their communication. They kept us very informed throughout every step of the process, so we always knew exactly where things stood. If ..." Read more

"I truly appreciate how well I was kept informed throughout the entire process. Every update was clear, timely, and reassuring, ..." Read more

"Communication was great I was given an update every day."

"... really stood out was their amazing communication; they kept me updated every step of the way, explaining everything clearly and honestly. The entire team showed incredible professionalism ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... estimate to the time I walked out to a repaired vehicle, the staff was honest and open about estimates, the role of insurance, and repair times, and they delivered!" Read more

"... treated me with respect. It's rare to find a shop that combines skill with such excellent customer care. I would definitely go back and highly recommend ..." Read more

"Best service ever received by a collision shop. They took care of everything, communicated along ..." Read more

"Every time I spoke with them they were very respectful and professional"

"Outstanding work and work was completed ahead of schedule"

"My vehicle was ready earlier than expected, and I truly appreciate the teams efficiency and attention to detail. Their ..." Read more

"... communicated every day as to what was going on and finished the truck 3 day early." Read more

"... work! Communicative through the entire process, and even finished earlier than originally anticipated. Thrilled that I had a reliable resource like this ..." Read more

"it was not promised, but took about 5 days longer than the date they 'hoped' to have it ready"

"I was informed every step of the way, from intake to delivery of the vehicle. I received an update every day on ..." Read more

"... things we appreciated most was their communication. They kept us very informed throughout every step of the process, so we always knew exactly where things stood. If ..." Read more

"I truly appreciate how well I was kept informed throughout the entire process. Every update was clear, timely, and reassuring, ..." Read more

"Communication was great I was given an update every day."

Shahriar (Honda owner) reviewed 10/24/26

Rahel (BMW owner) reviewed 10/23/26

Great service. Very satisfied

Odetha (Hyundai owner) reviewed 10/23/26

I appreciated the updates on what was being done to get my Hyundai fixed. Very reliable and friendly!

Dawn (Nissan owner) reviewed 10/23/26

Thank you so much for fixing my car back the way it was. It doesn't even make that noise that was at the accident area. Thank you JD for the up dates and your professional customer service and advice on after care. The office staff was very professional and listened to my concerns

Kennon (GMC owner) reviewed 10/23/26

Excellent updates and communication at every step!

Jerrad (GMC owner) reviewed 10/22/26

Entire team was great from drop off to pick up! Huge shoutout to Matt for providing excellent customer service and keeping me updated through the entire process. 5 star experience, would and will highly recommend in the future!

All team members were great from drop off to pick up. Huge shoutout to Matt for providing constant updates through the repair process and providing exceptional customer service. Will high recommend Crash Champions in the future.

Juan (Toyota owner) reviewed 10/22/26

Milton (RAM owner) reviewed 10/21/26

Elizabeth (Chrysler owner) reviewed 10/19/26

Terry (Hyundai owner) reviewed 10/19/26

I want thank the all of the people at Champion that work with me and keep my posted of all they we doing as for as my vehicle was concerned from start to to finish.They were very professional and personal .Easy to talk with and very friendly.I would recommend this company to everyone.

I love the communication the company gives to the customer ever step of the process

Faizan (Toyota owner) reviewed 10/19/26

Michael (Ford owner) reviewed 10/15/26

Nathan (Ford owner) reviewed 10/14/26

Sherry (Dodge owner) reviewed 10/12/26

Adelina (Honda owner) reviewed 10/12/26

I very likely recommend someone

Very informative

Very good

Douglas (Chevrolet owner) reviewed 10/12/26

Robert (Infiniti owner) reviewed 10/12/26

Muhammad (Kia owner) reviewed 10/12/26

They kept me informed throughout the process of repair and delivery

Nathaniel (Lexus owner) reviewed 10/12/26

Renee (Hyundai owner) reviewed 10/8/26

I love that they always send updates on the status and they always do a great job!

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Crash Champions #0168 Wylie

Schedule an appointment at Crash Champions #0168 Wylie

Explore easy payment plans powered by Sunbit

About Crash Champions #0168 Wylie

Schedule an appointment at Crash Champions #0168 Wylie

Reviews (5,233)

4,440 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0