Texas Collision Centers # 17 - Wylie

4.9 (294reviews)
97%
401 South Westgate Way,  Wylie,  TX  75098

In operation 6 years.

Collision Repair As it Should Be. Texas Collision Centers is your premier hometown collision repair solution delivering the unmatched blend of exceptional service and quality – with a hometown touch. We strive to improve the lives of our customers and teammates by consistently delivering a personal and best-in-class collision repair experience. This is the mission statement we live by. You deserve a personal experience backed by the industry’s finest auto body professionals. That’s the foundation behind Texas Collision Centers. As a local collision repair center owned and operated by some of the most experienced professionals in the industry, we offer a uniquely fine-tuned repair experience. That’s a collision repair experience as it should be. Don’t compromise your repair, discover the difference a hometown team makes today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (294)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who provide outstanding customer care. The repair work quality receives excellent feedback, with vehicles often looking brand new after completion. Communication stands out as a major strength, with customers appreciating regular updates via text and phone throughout the repair process. Timeliness is frequently exceeded, with many repairs completed ahead of schedule. The facility's cleanliness and welcoming atmosphere contribute to positive experiences. While most feedback is overwhelmingly positive, some customers noted minor issues with attention to detail and occasional communication gaps that could be improved.
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"... Center truly goes above and beyond in every way. Their combination of expert craftsmanship, integrity, and exceptional customer service makes them one ..." Read more
"Very professional . I couldnt think of a better place for collision repair than this place. 100% satisfied."
"You guys are the best in customer service and warrantee after service and go extra mile to build ..." Read more
"Texas Collison Center is awesome! Would give 11 stars out of 10 if possible ! Heck yeah. I really appreciate ..." Read more
"Honestly the easiest interaction Ive had at a repair shop. Will most definitely be using their services ..." Read more
"They said 4 weeks and it was completed in 2 days"
"Was ready a day before the scheduled time."
"Yes projected 2 weeks but received car back in 1 day"
"Estimated to be ready in 15 days. Seems reasonable. But it was actually Ready in 5 days."
"They beat the promise date."
"Excellent, got text messages about progress daily."
"Communication was top tier. I was updated every step of the process, including when parts did not fit, ..." Read more
"... outstanding. Everyone was helpful, courteous, and kept me informed about the progress of my repairs. The quality of the repairs was exceptional.I would ..." Read more
"... completely satisfied given the repair issues. Also, I was never given an estimated time to repair, so it was difficult to plan for not having the car." Read more

My Experience

Nikki took extra special care to ensure my car was delivered exactly how it should be. Her kindness and going above and beyond is duly noted.

Likely to Recommend

Repair Quality

Texas Collison did a great job with my car. My insurance recommended me to them. I was happy with the professionalism and the communication on the status of my car as well, explaining, and breaking down the charges.

Customer Service

Returned Clean

My Experience

My Experience

Everybody was professional and helpful Special thanks to Nikki L

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Repair Quality

Customer Service

My Experience

Fantastic team. Matt really did a great job and went the extra mile! Loved getting the updates and great communication! Would recommend to all our friends

My Experience

Great quality and service, exceeded all expectations!

Likely to Recommend

Repair Quality

Very good service advisor which knew the technical details, exceptional customer care and the paint work was outstanding.

Customer Service

Returned Clean

My Experience

My Experience

Appreciated your promptness. Thank you!

My Experience

Communicated throughout repair process. Nikki Lewis explained repairs and what to expect thoroughly. She was professional and answered all of our questions. Glad we went with Texas Collision

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Repair Quality

Customer Service

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Returned Clean

My Experience

Repair done well and in a timely manner

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Repair Quality

The V of my volvo logo came loose right after I picked up and reached home when I noticed it. I guess, all the work they did on the tail light and vibration made it come loose. But they could have paid attention to detail and affixed it properly.. i decided to not take it back out of inconvenience and also not sure of they would agree to fix it.. Also, they insisted on collecting payment on the phone as their systems in Wylie and Plano are different.. I was uncomfortable divulging credit card info on the phone, almost thought it was a spam.

Customer Service

The V of my volvo logo came loose right after I picked up and reached home when I noticed it. I guess, all the work they did on the tail light and vibration made it come loose. But they could have paid attention to detail and affixed it properly.. i decided to not take it back out of inconvenience and also not sure of they would agree to fix it.. Also, they insisted on collecting payment on the phone as their systems in Wylie and Plano are different.. I was uncomfortable divulging credit card info on the phone, almost thought it was a spam. Overall they did a great job, but the pick up day experience could have been better.

Returned Clean

Likely to Recommend

Repair Quality

Nicole was very knowledgeable about my AT4X pickup. Truck is better than when it went in for repair.

Customer Service

Great experience. Communicative and under promise over deliver.

My Experience

Fast friendly and efficient. They do great work

Likely to Recommend

Repair Quality

Customer Service

Matt kept me informed in a timely manner about the repairs and was always so polite.

Returned Clean

My Experience

I’m very satisfied with the repairs. However, my right turn signal is out.

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Repair Quality

Customer Service

My Experience

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Customer Service

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Repair Quality

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My Experience

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Repair Quality

Customer Service

Returned Clean