Caliber - Wylie

4.7 (6,616reviews)
95%
451 S Westgate Way,  Wylie,  TX  75098

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,616)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting flawless repairs that made vehicles look brand new. Communication was a standout strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness was another highlight, as numerous vehicles were completed ahead of schedule, exceeding expectations. A few customers noted areas for improvement, including cleanliness of returned vehicles, occasional lapses in proactive communication, and isolated quality concerns such as fitment issues or missing parts. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
Select to learn more
"Repairs are excellent and the vehicle looks great!"
"Absolutely put back to Pre Collison Condition, with fantastic regular updates. Premium Repair !"
"... inside of both passenger and driver side windows. The work done was done well, but the cleanliness and lack of checks to ensure safety after the fact were unsatisfactory." Read more
"Excellent work and entire process was seamless. Exceeded expectations in all areas!"
"The staff were courteous, however the finishing of the work did not fully meet my expectations. The same issue required multiple visits to resolve, ..." Read more
"Completely satisfied. Finish well before estimate. Very well done! -MJF"
"Truck was promised 47 and delivered 43! This was a big help to me as I have a pt ranch hand job on weekends and ..." Read more
"Repairs finished quicker than expected and you cant even tell someone hit us."
"Looks like it never happened! Was complete exactly when it was estimated and the rental car delivery and drop off onsite was ..." Read more
"I was told it might take a little longer but it was a day earlier."

Likely to Recommend

Repair Quality

The repair looks great. I liked how I received text updates on the status of the repair everyday.

Customer Service

Excellent customer service

My Experience

My Experience

Very professional team that was willing to go the extra mile for me and I didn't even ask for it. When insurance wasn't willing to pay for some scratch repair due to my accident, the team did it at no cost anyway. Great experience here. I have used them in the past and will continue to in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Satisfied with the repair

Customer Service

I am satisfied with the work

Likely to Recommend

Repair Quality

Customer Service

My Experience

Completely 100% Satisfied with the work as Service I received. The service advisor explained the repair step clearly, and the reception greeted me warmly while I waited. I highly recommend Wylie Caliber Collision for quality work and excellent service. I’m confident I return her again. Thank you Christian.

Likely to Recommend

Customer was very good, updates was sent as needed, management treated me well thank you Christian

Repair Quality

Fantastic job

Customer Service

Fantastic job great customer service thank you Christian

Returned Clean

My Experience

The constant contact with Haylee was great

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff was very friendly and they kept me informed in the process of my repairs. Highly recommended!

Likely to Recommend

Repair Quality

Great communication and the staff was friendly. The girls at the front were kind and welcoming! Highly recommended!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I was told my car was ready for pick up. Return rental car picked up car job was not complete. They replaced the driver side strut, but not the vent control arm or the blown out bushing car was pulling had to take it back in said it would be a few days come to find out did not order parts another week. So many people had to do there job wrong for this to happen the car inspection guy the mechanic.just surprise all these people did their job wrong

Customer Service

Not good

My Experience

This our second time using your services (unfortunately), but each time the service, quality work, and communication has been great.

Likely to Recommend

Repair Quality

Customer Service

My Experience