Caliber - Rockwall
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already did share with a couple people
Repair Quality - 5.0/5.0 -
Paint matches perfectly The lines matched perfectly too
Customer Service - 5.0/5.0 -
Mr Kevin was awesome He kept me informed on all steps of my car repair He helped me understand my rental car and my insurance coverage Wonderful man
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
My boyfriend recommended me here. Kevin helped me out he was very sweet kept me updated the whole way even after picking up my car I noticed something and he was there to help me fix it and they were very fast through it all highly recommend if you need your car fixed they are the people to go to!
Customer Service - 5.0/5.0 -
Customer service was amazing the lady at the front desk helped me I was almost 30 mins late to my appointment I felt terrible but I called the front desk lady said everything would be okay and she let Kevin’s know I would be a little late Kevin was very nice and kept me informed through the whole process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience, highly recommend. Kevin kept me informed every day.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service highly recommend. Kevin was great.
Customer Service - 5.0/5.0 -
Great service highly recommend
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Darren has been especially helpful and I appreciate working with him
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I received daily messages on the progress. That was appreciated. The damaged area looks as good as new.
Likely to Recommend - 2.5/5.0 -
I don't make recommendations.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the communication and getting it finished a day early. It was wonderful to be able to leave the rental with Caliber. It made my life so much easier! Thanks Kevin Newsom. Great service!
Likely to Recommend - 5.0/5.0 -
I know if I ever need a body shop, where to take my truck!! This was my mom’s car & Lacy sold Caliber Collision to me! I won’t go anywhere else & I will tell anyone I know who is in need & those who aren’t, too! They may need an awesome body shop someday!
Repair Quality - 5.0/5.0 -
Car looks amazing! Looks brand new!
Customer Service - 5.0/5.0 -
Lacy is AMAZING & an asset to Caliber Collision! He kept us well informed throughout the whole process of getting car back on the road! He went above and beyond, for us! He even put my mom’s Bible in his office, for safe keeping! He protected her possessions. People like Lacy don’t exist anymore! Lacy deserves more than an exceptional raise!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Seevice was exceptional
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looks great! Everything was fixed like new. Darren was great and kept me informed through the entire process. I will definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was above and beyond and my adjustor was awesome. I would definitely recommend.
Customer Service - 5.0/5.0 -
Everyone was friendly and accommodating
Returned Clean
My Experience - 5.0/5.0 -
Really appreciate the hard work done on my truck. It’s look brand new. I also appreciate the updates provided on a daily basis. Thank you!