Caliber - Rockwall

4.9 (4,306reviews)

97%

(972) 771-2786

4538 State Highway 276, Rockwall, TX 75032

97%

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4538 State Highway 276
Rockwall, TX 75032

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About Caliber - Rockwall

See Photos

4538 State Highway 276
Rockwall, TX 75032

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (4,306)

Sort By:
Newest
Rating

3,570 Customers Rated

5 Stars

74.9% Complete

(3224)
4 Stars

3.9% Complete

(168)
3 Stars

1.1% Complete

(49)
2 Stars

0.9% Complete

(38)
1 Star

0.5% Complete

(20)
< 1 Star

1.6% Complete

(71)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber Collision for exceptional service quality, with particular emphasis on outstanding communication throughout the repair process. Many highlight receiving daily updates via text or calls, keeping them informed at every step. The repair quality is frequently described as excellent, with vehicles looking better than new and damage being completely undetectable. Timeliness is another strength, with many repairs completed ahead of schedule. Customers appreciate the professional, friendly, and knowledgeable staff who go above and beyond expectations. The thorough attention to detail, including unexpected vehicle cleaning and detailing services, creates positive surprises. While some customers experienced delays due to parts availability or insurance issues, the consistent communication helped maintain satisfaction. The seamless rental car coordination and insurance handling also contribute to the positive experience.

Select to learn more

Service Quality
Timeliness
Communication

"Truck came back better than it left! Thanks!"

"For the level of damage being repaired, it is impossible to discern the vehicle was ever in an accident"

"Caliber is the best. Friendly and knowledgeable. Work done was perfect"

"... vehicle repairs. The quality of work is incredible, I cant even tell that there was any prior damage and I appreciate you going the extra mile to polish ..." Read more

"... did to fully restore my cars exterior is perfect. Theres no indication that any accident occurred." Read more

"Was ready before the date quoted"

"7 day turn around"

"Almost a week early"

"It was pushed back multiple times for various reasons. Shipping parts, Family emergency for tech. ..." Read more

"... friendly, professional, knowledgeable, and thorough. Status and updates were provided throughout the experience." Read more

"... how thorough you were when repairing my vehicle. The constant communication and updates were helpful to know what stage you were at with my vehicle repairs. ..." Read more

"... sure I had a rental available such kind service and they contacted me every step of the way this is a top-notch 10,000 star facility I have recommended ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Truck came back better than it left! Thanks!"

"For the level of damage being repaired, it is impossible to discern the vehicle was ever in an accident"

"Caliber is the best. Friendly and knowledgeable. Work done was perfect"

"... vehicle repairs. The quality of work is incredible, I cant even tell that there was any prior damage and I appreciate you going the extra mile to polish ..." Read more

"... did to fully restore my cars exterior is perfect. Theres no indication that any accident occurred." Read more

"Was ready before the date quoted"

"7 day turn around"

"Almost a week early"

"It was pushed back multiple times for various reasons. Shipping parts, Family emergency for tech. ..." Read more

"... friendly, professional, knowledgeable, and thorough. Status and updates were provided throughout the experience." Read more

"... how thorough you were when repairing my vehicle. The constant communication and updates were helpful to know what stage you were at with my vehicle repairs. ..." Read more

"... sure I had a rental available such kind service and they contacted me every step of the way this is a top-notch 10,000 star facility I have recommended ..." Read more

Kevin (Nissan owner) reviewed 7/31/26

Dalila (Lexus owner) reviewed 7/31/26

Karina (RAM owner) reviewed 7/31/26

Kevin was the best. He kept me informed with the whole process.

Wesley (Ford owner) reviewed 7/31/26

This is the 2nd time using Caliber Collision for repairs to our truck and they do fantastic work!

Leslie (Volkswagen owner) reviewed 7/31/26

Sebastian (Chevrolet owner) reviewed 7/31/26

Kevin was awesome. He went above and beyond to get me my truck back asap, had great communication throughout the repair, and definitely deserves a raise! You guys are lucky to have him. Would definitely recommend to any friends and family.

Susan (Honda owner) reviewed 7/30/26

Quick and complete repair.

Excellent, efficient, and professional service.

Amanda (Subaru owner) reviewed 7/30/26

10/10

David (Kia owner) reviewed 7/30/26

The team at Caliber was great to work with.

Danny (Kia owner) reviewed 7/30/26

It was the most pleasant experience. Kevin is so kind and professional. I will recommend everyone I know to Caliber !

Jason (Nissan owner) reviewed 7/30/26

Charles (Subaru owner) reviewed 7/30/26

Mark (Ford owner) reviewed 7/30/26

Good job

Robbie (Honda owner) reviewed 7/29/26

Thank you so much for the quick restoration of my car. I experienced nothing but courteous and prompt attention and am very grateful for the service I received at Caliber Colission. Thank yiu, again and may God bkess

Randy (Jeep owner) reviewed 7/29/26

Great work

Keairah (Kia owner) reviewed 7/29/26

This team was so kind. They kept me informed and worked quickly to get the repairs done. I will continue to do service with Caliber Collision.

Shannon (GMC owner) reviewed 7/27/26

The team at Caliber Collision were quick, efficient, and professional in keeping me updated on my repairs and ensuring the quoted repairs were accomplished with quality care.

Justin (Ford owner) reviewed 7/27/26

Fast, friendly service. Good communication throughout the repair.

Edison (Ford owner) reviewed 7/27/26

Brandon (Nissan owner) reviewed 7/27/26

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Caliber - Rockwall

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Rockwall

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (4,306)

3,570 Customers Rated

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Likely to Recommend - 3.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0