Hiley Collision Center

4.8 (2,268reviews)
96%
2005 S Goliad St,  Rockwall,  TX  75087

In operation 54 years.

Collision Repair Facility that fixes all makes and models. We are located in Rockwall, Texas.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM Basic
GM Electric Vehicles
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,268)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before. The team receives high marks for professionalism, friendliness, and going above and beyond to ensure a smooth experience. Communication is frequently highlighted as a strength, with customers appreciating regular updates throughout the repair process. Timeliness is another standout, with several repairs completed ahead of schedule. Customers also commend the cleanliness of returned vehicles, often noting surprising detailing. A few customers noted areas for improvement, including inconsistent communication on status changes and ensuring all damaged components such as electrical systems and tires are thoroughly inspected before vehicle return.
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"... a person to trust a lot of people with my car but this body shop is SPECTACULAR with their work!!! There is not enough words to in the English dictionary ..." Read more
"Great workmanship and highly knowledgeable about repairs and estimate. Delivered on time and everyone in Collision ..." Read more
"The repair work looks like nothing ever happened!"
"... we will continue to recommend your work to others. Appreciate the excellent service." Read more
"... are really bad pull over and inspect the tires and the tire that was involved in the accident is malformed. Its been damaged so we had to buy another tire on ..." Read more
"... after Hiley Collision fixed the big bad ding. It was completed exactly on the day they said it would be. Took care of insurance perfectly!" Read more
"It was ready when promised!!"
"Went the extra mile to get us our vehicle back to be able to use for the holiday break."
"it was over a week before anyone looked at the vehicle. It just sat in the parking lot."
"Even through an ice storm, my car was still ready on time!"

Likely to Recommend

Repair Quality

Very nice people

Customer Service

Great job

Returned Clean

My Experience

The wiring for my head on grill lights was not secured

Likely to Recommend

Due to poor paint work

Repair Quality

The paint match on the door is not right. It’s clearly a shade darker, and stands out like a sore thumb, so not very pleased with that. All though I did appreciate you detailing the truck, but you should really ask people first if they like their entire interior drenched in Armorall! I’m one that does not, but hey how could you have known, duh I know, you didn’t ask.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Huge thank you to Jeff for having my truck done in a timely manner and keeping me updated throughout the process.

My Experience

My Experience

Complety satisfied

Likely to Recommend

Repair Quality

Complety satisfied. It was ready when they said it would be.

Customer Service

Complety satisfied

Returned Clean

Likely to Recommend

I was surprised by their kindness and workmanship. The only other contact was with the parts department. They were rude and horrible.

Repair Quality

Haven’t really looked it over inch by inch, but looks good so far

Customer Service

Great staff. Very nice.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

All good experience

Repair Quality

All good experience

Customer Service

All good experience

Returned Clean

My Experience

My Experience

Looks better than before we purchased the auto

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

2 of my cars had extensive hail damage, I was not looking forward to dealing with having to get them repaired. However, the staff meaning the lady at the desk and Bob in service made my my experience a very smooth and not complicated at all. I appreciate the wonderful customer service that I received and the open communication working with Hiley was very pleasant. i will be purchasing another car soon. And I will definitely make hiley my first stop. highly recommended for all repairs. thank you!

Likely to Recommend

Repair Quality

Carlos and his team are very friendly and informative and keep me updated at all times with my repairs

Customer Service

Carlos and his team are very friendly and informative and keep me updated at all times with my repairs

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Carlos took great care of my car and kept me informed

Returned Clean

My Experience

Jeff went above and beyond to make it an excellent experience.

Likely to Recommend

Yes I will

Repair Quality

Good job

Customer Service

Good job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean