Crash Champions #0318 Rockwall

4.7 (4,466reviews)

96%

(469) 377-1719

1780 E. Interstate 30, Rockwall, TX 75087

96%

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1780 E. Interstate 30
Rockwall, TX 75087

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About Crash Champions #0318 Rockwall

See Photos

1780 E. Interstate 30
Rockwall, TX 75087

Get Directions Website Email

Schedule an appointment at Crash Champions #0318 Rockwall

Book Appointment

Apply for Financing

In operation 9 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Ford

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

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Website

Reviews (4,466)

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Newest
Rating

3,796 Customers Rated

5 Stars

72.6% Complete

(3243)
4 Stars

6.7% Complete

(301)
3 Stars

1.5% Complete

(67)
2 Stars

1.5% Complete

(67)
1 Star

0.6% Complete

(29)
< 1 Star

2% Complete

(89)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new or better than expected. Timeliness was a strong positive theme, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and attentiveness were widely appreciated. A few customers noted isolated concerns such as missed repair details, parts not properly installed, or communication gaps, reflecting areas customers felt could be improved for a more consistent experience.

Select to learn more

Timeliness
Communication

"The car was done one week before expected date and it was done to perfection. I would gladly refer anyone's car to Crash Champion ..." Read more

"Kept me up to date and my car was ready exactly when they said it would be"

"10 days early!!"

"Vehicle completed early by almost 2 weeks"

"Excellent job, car was restored to brand new condition, car was repaired sooner than anticipated"

"Communication was excellent. The employees were extremely friendly and made the entire process very easy all around."

"... and they are honestly great in many aspects. The weekly updates, communication and overall service has been top notch. Id recommend the Rockwall location. 5 stars!!!" Read more

"I felt that communication was a bit lacking. The link provided wasn't accurate on progress and completion date. Would have preferred ..." Read more

"Great communication throughout the entire process. I knew exactly what and when they were doing on my car. I have always ..." Read more

Timeliness
Communication

Timeliness
Communication

"The car was done one week before expected date and it was done to perfection. I would gladly refer anyone's car to Crash Champion ..." Read more

"Kept me up to date and my car was ready exactly when they said it would be"

"10 days early!!"

"Vehicle completed early by almost 2 weeks"

"Excellent job, car was restored to brand new condition, car was repaired sooner than anticipated"

"Communication was excellent. The employees were extremely friendly and made the entire process very easy all around."

"... and they are honestly great in many aspects. The weekly updates, communication and overall service has been top notch. Id recommend the Rockwall location. 5 stars!!!" Read more

"I felt that communication was a bit lacking. The link provided wasn't accurate on progress and completion date. Would have preferred ..." Read more

"Great communication throughout the entire process. I knew exactly what and when they were doing on my car. I have always ..." Read more

Adam (RAM owner) reviewed 9/24/26

Natalie was great!

David (GMC owner) reviewed 9/24/26

Francisca (Nissan owner) reviewed 9/24/26

Emily (GMC owner) reviewed 9/23/26

Easy to drop off and schedule. Easy to pick up. No hassle.

Dion (Cadillac owner) reviewed 9/22/26

The repairs came out nice, but my dash cam was disconnected and after hooking it back up, the forward facing camera is no longer working. It's just shows a black screen. It turned of shortly and then it went back off. Also, inside and outside of my car was covered in dust.

Oscar (Chevrolet owner) reviewed 9/21/26

Our car looks good and Carmen is the very best! And Ms. Martha is pretty fabulous too!

Definitely will recommend and endorse.

Carmen is an amazing lady!! Her communication with us throughout the process was very good!

100% outstanding service

Westley (Ford owner) reviewed 9/21/26

Crash Champions Rockwall did a great job on my 2018 F250 hail damage. Great communication and they got my truck back to me fast and on time

Ross (Hyundai owner) reviewed 9/19/26

Oscar (Chevrolet owner) reviewed 9/18/26

We will definitely recommend crash champions!

Extremely satisfied

Carmen is the absolute best! And Ms.Martha is so so good at her job!

William (Honda owner) reviewed 9/17/26

Awesome work and great communication thank you

John (Toyota owner) reviewed 9/16/26

Anitra (Buick owner) reviewed 9/16/26

Heather (Lexus owner) reviewed 9/15/26

Alan (Ford owner) reviewed 9/14/26

Daniel (Chevrolet owner) reviewed 9/14/26

Still to be determined

New damage was found on the vehicle. It appears it was done by the repair company

They appear to be working on the problem, however the car still cannot be returned yet

Juan (Hyundai owner) reviewed 9/14/26

Monteal (Toyota owner) reviewed 9/11/26

I would recommend hands down.

My car looked amazing and no evidence of any damage after the accident. Their level of communication was outstanding when it came to keeping me updated.

Awesome communication and kept me updated with the status.

Kimberly (Kia owner) reviewed 9/10/26

Highly recommended

Super efficient and friendly staff.

Jason (Chevrolet owner) reviewed 9/10/26

Solid work and great customer service with frequent updates on progress.

Good customer service

Jose (Toyota owner) reviewed 9/10/26

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Normally it's not possible for an auto body shop to provide an accurate estimate over the phone because they will need to inspect the vehicle for hidden structural damage.

Crash Champions #0318 Rockwall

Schedule an appointment at Crash Champions #0318 Rockwall

Explore easy payment plans powered by Sunbit

About Crash Champions #0318 Rockwall

Schedule an appointment at Crash Champions #0318 Rockwall

Reviews (4,466)

3,796 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 2.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0 -

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0