Crash Champions #0318 Rockwall
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Service was excellent, facilities were most impressive, especially to my wife.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
CS was stellar
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best CS at a collision center with timely updates.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was professional, appropriately friendly and great to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Repair Quality - 0.5/5.0 -
I have to bring my car back a second time take time off work figure out how I’m gonna get out there. Figure out. I’m gonna get back from there. I have my car in the shop again and who knows if you’re even gonna fix it right. You should’ve fixed it right the first time it’s a super huge inconvenience for me.
My Experience - 0.0/5.0 -
No I have a part on my car hanging down that should have been replaced & wasnt. They had to order the part. Also my car has water spots all over it. It is very dirty when I picked it up. So now I’m waiting on a part to arrive.
My Experience - 0.0/5.0 -
I have 2 cars repaired there and it looks like you guys don’t have QC or check your work. There are several dents, scratches, and, loose parts on both cars.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done excellent
Customer Service - 5.0/5.0 -
They were great your company is terrible my advisor Crystal denied my last 5 days of reatal 200.00 of my money your company won’t give me
My Experience - 5.0/5.0 -
The ladies were great to work with up front. Carmen helped us along the way and at checkout. Both are extremely valuable to the business
Likely to Recommend - 5.0/5.0 -
Experience has been good and I expect this small issue to be resolved.
Repair Quality - 5.0/5.0 -
We did find a small issue that I'm in contact with Carmen to solve.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team finished the job faster than expected and helped work around my schedule. I was very appreciative of the speed and efforts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and continued updates via text messages on the progress of the repairs. Sergio and Amanda were supurb. And Martha at the front desk was polite and courteous. 5 star
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a verry professional job fixing my car, All the people were verry nice and communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice people and very communicative and honest about pricing.