Caliber - Forney

4.8 (2,555reviews)
96%
274 Regal Dr,  Forney,  TX  75126

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,555)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and attentive throughout the repair process. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers well-informed at every step. The quality of repairs receives high marks, with vehicles often looking brand new and work completed to excellent standards. Timeliness is another positive aspect, with many repairs completed ahead of schedule. Customers appreciate the thorough cleaning of vehicles upon completion and the seamless coordination with rental car services. The staff's expertise and willingness to go above and beyond, including staying late for customer convenience, creates a stress-free experience that earns strong recommendations.
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"... the window, or do anything with it. Despite that, they got me back on the road in no time. Not that it really matters, but I had girly decal ..." Read more
"Great quality paint was flawless gaps were perfect they have a great team there."
"They did an exceptional job in repairing the truck. Thank you guys!"
"... stress from customer having to mediate in the middle. Quality of work is excellent." Read more
"... informed of the progress and were great to work with. Being able to pick up a clean, detailed car was a nice touch. 1010 would definitely recommend." Read more
"The work was done quickly, looks great, and my vehicle was ready ahead of schedule."
"It was done a week early"
"Did a great job. Quick and painless"
"My vehicle was done faster than we anticipated I was so grateful for that gaveling a lager family ..." Read more
"The earlier than expected completion is greatly appreciated!"
"Great communication and updates"
"Very professional. Communicated regularly regarding status of work. Worked well with insurance to remove stress from ..." Read more
"Great customer service and communication during the process."
"The communication was excellent! It was great to see updates as they were going on. ..." Read more

My Experience

Justin was amazing and very customer service friendly. He finished the car a whole week earlier than expected. I would highly recommend Justin and his staff. Thanks Justin!!!

My Experience

Great service. Cleaned up all the dog hair and detailed which I didn't expect at all. Thank you

My Experience

When my vehicle was returned it made me realize why I loved it so much again. Very clean looked almost new. The communication from the staff was greatly and always friendly. Things took longer than expected but made sure to take care of me in regards to communication and my needs going forward. I would 100% use caliber again

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Returned Clean

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Returned Clean

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Great service very communicative and friendly

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Returned Clean

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My Experience

Justin was Awesome! Great communication and even stayed a little late to ensure I was able to pick my vehicle up when it was ready. Amazing experience and fast service!

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Did a great job

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Nice job with no stress

My Experience

they did good job I never that this people were going to make it happen it's like buying it from a dealer that have they did there job I am so happy about what they did specially Justin thanks guys for amazing job

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The staff and collision expert were so nice and kept me aware of the status of my vehicle. I also was having family issues and they were very accommodating and understanding. If I ever need collision repair again I won’t hesitate to call them. THANK YOU!!!

Customer Service

Returned Clean

My Experience

Thank you to Justin for fixing my car, I rate you 5 stars and would recommend Justin in the future!

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I would share with everyone about the excellent service and advise them to see Mac Fowler.

Repair Quality

Friendly, considerate, caring, professional, knowledgeable and quick.

Customer Service

It was exceptionally good. Everyone is so friendly.