Gerber Collision & Glass - Forney

4.9 (101reviews)
98%
400 E Hwy 80,  Forney,  TX  75126

In operation 85 years.

Gerber Collision & Glass - Forney offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (101)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and courteous throughout the repair process. Communication stands out as a major strength, with regular text and phone updates keeping customers well-informed about repair progress. The quality of workmanship receives high marks, with many noting their vehicles look better than before, and repairs being completed to high standards. Timeliness is generally excellent, with many repairs finished ahead of schedule. Customers appreciate the thorough cleaning of vehicles and attention to detail. Some improvement areas mentioned include ensuring all parts are properly secured and maintaining consistent communication protocols.
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"This being a higher end luxury SUV and I myself being a picky person I can tell you I am impressed with ..." Read more
"The final result was remarkable, it's impossible to tell that the vehicle ever had any hail damage."
"Gerber collision center was exceptional, courteous and knowledgeable and repaired my car without haste. ..." Read more
"Very Happy with their Service Always."
"Other than a part hold up everything was as promised."
"Earlier than expected."
"They finished way ahead of time"
"I got my car back early"
"2 days early"
"I got daily updates as to what was being done to my vehicle."
"Daily texts and emails"
"I loved the text updates and about to log in and see the status. And also appreciated the phone calls ..." Read more
"They texted and called to keep me informed"
"Great communication. Got status updates of repair progress nearly every day car in shop."

My Experience

I was really surprised at the outcome of the finished job on my truck. It looks like a brand new truck fresh off the lot. Great job all around. Thanks for everything.

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Repair Quality

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Satisfied with repairs

Customer Service

Returned Clean

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Returned Clean

My Experience

The customer service received, completed my car in a timely manner, and was communicative throughout the process.

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Returned Clean

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Repair Quality

Gerber did a great job! They went above and beyond in the repair and replaced completely unrelated items (TPMS sensors and washer fluid sensor) just so there weren't any notices on the dash. These had nothing to do with the repair. I'm amazed. They also rewrapped my grill and replaced my fog lights and bezels (not OEM) just so I got the car back exactly they way it was before the accident. Again, I'm amazed. Really great job!

Customer Service

I like the text messages updates.

Returned Clean

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Repair Quality

Great work and on time, did more than I thought they would.

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Returned Clean

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They do not offer the service I needed

Repair Quality

Customer Service

Every one I dealt with was very good from the lady who checked me in and the guy who inspected my windshield were great.

Returned Clean

Likely to Recommend

Yes, would highly recommend Omar.

Repair Quality

I had an excellent experience with this collision center from start to finish. The staff was professional, friendly, and kept me updated throughout the repair process. Omar took the time to explain everything clearly and answered all of my questions. My vehicle was repaired beautifully and looks like new again. The work was completed on time, and the entire process was smooth and stress-free. I truly appreciate their attention to detail and outstanding customer service. I highly recommend this collision center to anyone needing quality repairs!

Customer Service

Omar went above and beyond to make sure I was satisfied with the repairs.

Returned Clean

Likely to Recommend

Repair Quality

There are some scratches on my vehicle out and inside which they weren’t before. The paint were removed and need to be repainted

Customer Service

There are some scratches in and out my vehicle

Returned Clean

My Experience

Everyone was extremely helpful and kept us informed! Did a very good job!

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Returned Clean

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Returned Clean

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Repair Quality

Vehicle was finished earlier than expected

Customer Service

No complaints, Omar Casas kept me up to date on the progress and was very helpful

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Returned Clean

My Experience

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I would highly recommend Gerber! As a matter of fact I already have!

Repair Quality

They did a phenomenal job on my Explorer. It looks as good as the day I bought it.

Customer Service

John and his team are wonderful and did an excellent job keeping us informed and updated on each step of the process.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean