Gerber Collision & Glass - Terrell

4.8 (134reviews)
95%
525 Fm 148,  Terrell,  TX  75160

In operation 85 years.

Gerber Collision & Glass - Terrell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (134)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting thorough, high-quality repairs that left vehicles looking brand new. The communication process received exceptional recognition, as customers appreciated frequent text updates and proactive status notifications throughout the repair process. Timeliness was another strong point, with multiple customers noting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were repeatedly commended. A few customers noted areas for improvement directly from their experiences, including paint quality inconsistencies, cleanliness of vehicles upon return, and occasional delays due to parts availability.
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"... so well that I felt so well taken care of by both. Gerber had my car ready 2 days before anticipated and the repairs were done very well. From the receptionist, ..." Read more
"We got our car a day early. Yay!"
"Your team kept me well informed and I got my car back earlier than I expected. I will continue to use yall if I ever need to do ..." Read more
"Took them 2 weeks to even start on it and they took a week after promised date to have it ready."
"It was easy getting the repairs in a timely manner. I appreciated getting the updates on the repairs."
"... maintenance and they do not communicate this well. I appreciate the service and communication received. I will definitely tell others about my great experience. ..." Read more
"I got a text daily letting me know the progress on my car!"
"Keeping me informed via text messages throughout the process was greatly appreciated. Your customer service was ..." Read more
"Great customer service. Great response, communication, and updates."
"... us and helped walk us through the entire process, keeping us informed along the way. This helped lower our stress and got us back to normal with zero hassle." Read more

My Experience

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Returned Clean

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Repair Quality

Did a great job.

Customer Service

Communicated with me.

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Fast and satisfying results.

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Returned Clean

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Very positive experience

Repair Quality

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Returned Clean

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Repair Quality

Team is awesome. Francis is always a pleasure to work with

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My Experience

It didn’t take too long which is good! It just hurts when you have to pay a 500.00 dollar deductible.

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Returned Clean

My Experience

My Experience

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Returned Clean

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Someone stole my phone charger block out of my truck.

Repair Quality

Did not clean all the glass out of the truck and someone stole my phone charger block

Customer Service

My Experience

I am very pleased with your work and everyone was so very nice!

My Experience

The driver side brackets under the tire well in the front are not clipped on. I can bring it back Monday. Should not take long.

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Repair Quality

Thank you.

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Customer Service

Returned Clean