Gerber Collision & Glass - Garland (Tx)

My Experience - 5.0/5.0 -

I appreciated the professionalism in which the entire account was handled. Thank you for handling the necessary employment of the placing the car in the right hands in a timely manner. The individuals I met with were most professional and caring. They are winners. I feel free to recommend your service to those who need it. Respectfully, Tommye Pitts Baker

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

GREAT JOB ON CAR REPAIR. Personal working was courteous and kept me updated on repairs. Will use this facility again. Thank you.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job. Easy to work with.

Customer Service - 5.0/5.0 -

Nice staff

My Experience - 5.0/5.0 -

The staff and the manager Zane really are professionals! They not only provide excellent service ect.. they keep the customers informed. The Garland Texas location should be recognized as the #1 body and paint shop in the area! Thank you. Eddie .

Likely to Recommend - 5.0/5.0 -

I'm recommending this business to everyone i know.

Repair Quality - 5.0/5.0 -

This is one of the best paint & body shops in Texas! The work is 1st class and the shop is ran with perfection! Thank you Zane for the perfect job on my 2021 Ram Sport!!

Customer Service - 5.0/5.0 -

Greatest quality

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Jeep stayed there for more than a month and on my way home from picking it up I heard/felt something falling off, steering wheel feels loose, brakes would slip and now a “Service electronic stability Control” came off, I need this fixed ASAP

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Beautiful work!!!Staff very courteous,humorous,and friendly.Got frequent and timely updates throughout.Wud come back in a heartbeat if needed even if I had to pay out of pocket.Have already recommended to others and will continue to do so.Joe Hudson is number ONE!!!

Returned Clean

My Experience - 5.0/5.0 -

The team did a fantastic job taking my car and delivering it back within the week. Your customer service is the best I have experienced as of late.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very pleased to see how nice my car looks after Gerber worked on it. Nice job. Thanks

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Was in and out the same week.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciate your customer service the way you kept us informed and your patience in waiting on everyone else to figure out what they were going to do I would definitely come back thank you so much for your service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

You have good people working there I'll be back

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Everyone did a great job. Michael was awesome. Always communicated with me went above and beyond customer service. Everyone in the facility was super nice to me. Treated me like a family. I will always come back and have a car fixed or truck fixed there. Thanks for the great job Jimmy. My truck is very happy.

Likely to Recommend - 5.0/5.0 -

Absolutely highly recommend

Repair Quality - 5.0/5.0 -

I love everything about my experience I highly recommend staff and the work they do is absolutely amazing!

Customer Service - 5.0/5.0 -

Best customer service!

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Best service I’ve ever experienced anywhere. Very friendly staff, very fast repair, perfect job! Would recommend 100%.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for reaching out. My husband and I were extremely pleased with our experience at Gerber Collision & Glass. The repair took longer than expected because parts were delayed, but your team kept us informed every step of the way with weekly updates and phone calls whenever there was a change. We always knew what was happening, and that gave us great peace of mind. We would especially like to recognize Mike, who was our main point of contact throughout the process. He was consistently kind, professional, and attentive, making sure all of our questions were answered and that we were kept informed. His excellent communication and genuine care made what could have been a stressful experience much easier. The quality of the repair exceeded our expectations. It was obvious that great care was taken with every detail, both major and minor, and my car looks fantastic. We truly appreciate the outstanding workmanship and exceptional customer service your team provided. Please pass along our sincere thanks to Mike and everyone involved in repairing our vehicle. We are grateful for the care and dedication shown throughout the entire process and would gladly recommend Gerber Collision & Glass to our family and friends.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good work,nice peaple

Customer Service - 5.0/5.0

Returned Clean