CARSTAR Color Build

4.9 (619reviews)
96%
410 South Kirby,  Garland,  TX  75042
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Shop AssistantSparkles

In operation 28 years.

At CARSTAR Color Build, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Garland provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (619)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting flawless color matching, factory-level assembly, and vehicles returned cleaner than expected. Communication was a standout strength, with daily texts, emails, and phone calls keeping customers informed throughout the repair process. Timeliness was frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. The front desk and overall staff were commended for their professionalism, friendliness, and attentiveness. A few customers noted areas for improvement, including minor issues with door alignment, paint chips, and an auto start-stop system malfunction following repairs, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... the service done on my 2007 Honda CRV by Carstar. They did an awesome job repairing the damage on my car. They were very easy to work with and they are super ..." Read more
"Absolutely amazing customer service and quality of repair!! I found a new body shop to use forever and will be ..." Read more
"Always fantastic service from Carstar. They're professionalism and quality are second to none!"
"Un Trabajo excelente muchísimas Gracias A Todos Los Trabajadores de Taller que de muy contenta de como quedo mi Carro ..." Read more
"... business! They not only have the cleanest waiting room, they are kind, professional and responsive to the needs of the customer! My vehicle repair was completed a week early! We ..." Read more
"... professional and responsive to the needs of the customer! My vehicle repair was completed a week early! We have used this company 3 other times, and will ..." Read more
"It was ready early and looks amazing."
"Admittedly they were 2x faster than I was expecting"
"... Build. Everyone from beginning to end was superior. My vehicles repairs were completed quickly and professionally. Color match was perfect. Im very happy with the results." Read more
"It was done a week before the estimated date."
"... great job repairing my car. They were efficient. I love their communication, with daily text and phone calls regarding updates on the progress of my repairs." Read more
"They were in contact almost daily."
"Awesome notifications AND calls!"
"Communication from them was very helpful. I appreciated that very much."
"... a smooth process from dropping off my vehicle to getting updates through out the process and the pick up process very easy" Read more

My Experience

The communication of the status of my vehicle was great!

My Experience

Any thing good

Likely to Recommend

CARSTAR Color Build Very nice

Repair Quality

No comment

Customer Service

Any thing good

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Best service! My vehicle was given back to me like if nothing happen!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Excellent service and outstanding communication! Could not have asked for better service. They were truly top notch!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good work & all employees I met extremely nice and helpful. Very clean shop. Highly recommend , Great people to deal with. Best of the Best!

Likely to Recommend

Repair Quality

They did a great job and kept me informed about the progress every day while it was being repaired. Highly recommend. Thanks Carstar!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I have already told so many people and will continue to spread the word on how great this Carstar location is and how thoughtful all the employees are.

Repair Quality

I could not be more impressed! From the moment I spoke to Erika on the phone, the customer service was exemplary. I have told everyone that if they ever are in need of auto body repair, this is the place to go. They are and were simply incredible!

Customer Service

They are absolutely stellar. The communication was amazing. I received text messages explaining every detail of the repairs and the timeline for completion. They truly care about the customer experience and it shows.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly and responsive staff that made the process seamless for me!

My Experience

I'm always pleased to let CarStar Color Build take care of my vehicle. They will do it right the first time.

Likely to Recommend

I always recommend people here

Repair Quality

Very pleased with CarStar Auto Body !

Customer Service

My vehicle was washed and cleaned

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service

Likely to Recommend

Repair Quality

All of the staff was great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They went above and beyond the call of duty. Great service i will tell all of my friends about the excellant service.

Likely to Recommend

Repair Quality

Awesome service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great service

Repair Quality

Very professional, great quality and communicated updates at all times. Highly recommend

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff at Carstar color build always goes above and beyond. Only body shop I will ever go too

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Absolutely. A shop I can trust

Repair Quality

They were AWESOME!

Customer Service

Completely transparent and AWESOME!

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Carstar did a great job repairing my car. They were efficient. I love their communication, with daily text and phone calls regarding updates on the progress of my repairs.

Likely to Recommend

Repair Quality

Great repair work, efficient, friendly staff and great communication throughout process.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great work

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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