Gerber Collision & Glass - Dalton

4.8 (704reviews)

96%

(706) 686-0001

3089 N Dug Gap Rd SW, Dalton, GA 30720

96%

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3089 N Dug Gap Rd SW
Dalton, GA 30720

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About Gerber Collision & Glass - Dalton

See Photos

3089 N Dug Gap Rd SW
Dalton, GA 30720

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Dalton offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (704)

Sort By:
Newest
Rating

639 Customers Rated

5 Stars

85.4% Complete

(601)
4 Stars

3.6% Complete

(25)
3 Stars

0.7% Complete

(5)
2 Stars

0.1% Complete

(1)
1 Star

0.1% Complete

(1)
< 1 Star

0.9% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding communication, with many highlighting frequent updates via calls, texts, and emails throughout the repair process. The quality of repairs is frequently described as excellent, with vehicles returned looking brand new and repairs completed to a high standard. Timeliness is a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness are recurring themes. A small number of customers raised concerns about incomplete repairs, missing parts, or items not addressed correctly, and some noted issues with follow-up service. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"Exceeded expectations! The customer service personnel at Gerber made the process of getting my car repaired ..." Read more

"If I could give a zero rating, I absolutely would. My car was in their repair shop for over three weeks, and when I finally got it back, many things were ..." Read more

"Amazing customer service from the front desk and the tech."

"... several times on how the repairs were progressing. The repairs were completed quickly and to my total satisfaction, it looks brand new." Read more

"... like s☆☆t! Missing yukon letters from the door...the bumper is bent.....the fog light is not in place. The door has a run in it...and the bumper hasn't ..." Read more

"It was estimated around 12 days and was completed in about 5."

"... care of my vehicle. Customer service was amazing. Completed the work a week before the quoted date. Very pleased" Read more

"Good work but took too long."

"Impressive! Great finished job, ahead of schedule, with updates twice per week. Completely satisfied with result."

"Repairs were done quicker than expected. Repairs were made and you cannot tell there was ever ..." Read more

"The communication was outstanding and customer service was superior"

"... but was happy we were able to get ours early. Also loved the daily communication which was spot on! Thanks Gerber for everything!!" Read more

"... insurance company instructed them to do the repairs Shouldn't they have communicated with me, the car owner, before proceeding with the repairs Absolutely ridiculous ..." Read more

"Communication from start to finish was excellent! Completion was faster than expected and the repairs ..." Read more

"Scheduling was very prompt and easy. We were updated every step of the way and very thorough with the estimation all the way up to the actual repairs. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Exceeded expectations! The customer service personnel at Gerber made the process of getting my car repaired ..." Read more

"If I could give a zero rating, I absolutely would. My car was in their repair shop for over three weeks, and when I finally got it back, many things were ..." Read more

"Amazing customer service from the front desk and the tech."

"... several times on how the repairs were progressing. The repairs were completed quickly and to my total satisfaction, it looks brand new." Read more

"... like s☆☆t! Missing yukon letters from the door...the bumper is bent.....the fog light is not in place. The door has a run in it...and the bumper hasn't ..." Read more

"It was estimated around 12 days and was completed in about 5."

"... care of my vehicle. Customer service was amazing. Completed the work a week before the quoted date. Very pleased" Read more

"Good work but took too long."

"Impressive! Great finished job, ahead of schedule, with updates twice per week. Completely satisfied with result."

"Repairs were done quicker than expected. Repairs were made and you cannot tell there was ever ..." Read more

"The communication was outstanding and customer service was superior"

"... but was happy we were able to get ours early. Also loved the daily communication which was spot on! Thanks Gerber for everything!!" Read more

"... insurance company instructed them to do the repairs Shouldn't they have communicated with me, the car owner, before proceeding with the repairs Absolutely ridiculous ..." Read more

"Communication from start to finish was excellent! Completion was faster than expected and the repairs ..." Read more

"Scheduling was very prompt and easy. We were updated every step of the way and very thorough with the estimation all the way up to the actual repairs. ..." Read more

Jennifer (BMW owner) reviewed 8/7/26

Rayford (Chevrolet owner) reviewed 7/31/26

Good response on all questions and finished the job early and looks good. Thanks for your work

David (RAM owner) reviewed 7/24/26

Mr. Lee was very professional and curious and the rest of the staffs. the work was done right and they are backing up their work

Lisa (Toyota owner) reviewed 7/23/26

Smooth & Simple! 🤗

Morris (Kia owner) reviewed 7/23/26

I was in a collision and my car was sent to gerber for the repairs. I couldn’t be more pleased with the staff and the repairs to my car. Everyone was welcoming and helpful. They did such a good job on my car that I brought my wives car in for some repairs and again excellent service. If you are in need of any repairs I would HIGHLY RECOMMEND!!

Sherry (Honda owner) reviewed 7/20/26

Repair was completed promptly. I appreciate the courtesy calls to keep me informed. The repair looks very good.

Bruce (Ford owner) reviewed 7/20/26

Jane (Toyota owner) reviewed 7/20/26

Everything was excellent and professional from the front desk to the adjuster estimate and the work. Highly recommend Gerber Collision for any vehicle work

Lawrence (Hyundai owner) reviewed 7/17/26

Greg (Kia owner) reviewed 7/16/26

William (Honda owner) reviewed 7/13/26

Lorena (Toyota owner) reviewed 7/13/26

Joshua (Honda owner) reviewed 7/10/26

Henry (Kia owner) reviewed 7/6/26

Martin (Volkswagen owner) reviewed 7/2/26

Distance sensor not working

some sensors are not working properly

Kristin (Volkswagen owner) reviewed 7/2/26

Everyone at Gerber was amazing! I wasn't satisfied with my first choice, Jasper Paint and Body, because they were backed up 2 weeks! When I called Gerber, they jumped right on it. Such good customer service!

Lemuel (Dodge owner) reviewed 6/29/26

Peter (Subaru owner) reviewed 6/29/26

Howard (Dodge owner) reviewed 6/29/26

Samantha (Cadillac owner) reviewed 6/25/26

It looks brand new again. I can't believe you even vacuumed it out. I really appreciate that. That is the one thing I was dreading. You did amazing. Thank you so much!

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Some insurance companies may want you to visit their Claims Center for an inspection before having your car repaired. You can do this, or you may leave your car at your auto body repair shop and ask that the insurance company inspect the car there.

Gerber Collision & Glass - Dalton

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Dalton

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (704)

639 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?