Gerber Collision & Glass - Dayton/Alex Bell Rd.

4.7 (2,398reviews)
93%
2645 W Alex Bell Rd,  Dayton,  OH  45459

In operation 85 years, 11 years at this location.

Gerber Collision & Glass - Dayton/Alex Bell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,398)

Likely to Recommend

Would not recommend them given they got in my trunk and stole items

Repair Quality

There was stuff missing out of my trunk when I picked my car up. There is no reason the body shop should have been in my trunk given they were working on the front end

Customer Service

There was stuff missing from my trunk

My Experience

Repair time was great. Truck looked great after all Repairs were made

Likely to Recommend

Repair Quality

The truck looks great. You guys did a very nice job on the repairs as well as keeping me updated on your progress. I will highly recommend you to everyone. Thanks

Customer Service

Likely to Recommend

Repair Quality

Three issues. Had the car from 8 AM TO 4:30 only one issue completed

Customer Service

Returned Clean

My Experience

I was 90% satisfied.. The finish around the sensors on my rear bumper need to be retouched up. I was asked to bring back my vehicle for a day mid-week to get that done at no charge. That is just inconvenient, as it cost me $36.79 for a Lyft ride to pick up my vehicle yesterday. Based on that suggestion, I may not be able to do that until about 19 or 20 August.

Likely to Recommend

Absolutely would recommend!

Repair Quality

The quality of work was amazing! I am extremely impressed and very happy with the work!

Customer Service

Wonderful customer service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very thorough and professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

On time and nice finish.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent work, courteous and professional.

Customer Service

Exceptional

Returned Clean

My Experience

Your whole staff took such good care of me and my Subaru. The day I dropped off the car the gentleman at the front desk tried phone calls to Enterprise and then drove me to an Enterprise that had a car for me. He went out of his way to help me. My Subaru looks like a new car. Thank you for your good work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Different stories about time frame. $2.00 and car wash towel taken from my center console.

Customer Service

My Experience

Car looks like it came off the lot

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was super nice, Eric was my contact and I received daily updates. My only suggestion is I felt someone should have done a walk around my car after repaired when I picked it up.

Likely to Recommend

Repair Quality

Customer Service

Eric Ball handled my service. He was very nice to work with. Staff has good customer relations.

My Experience

Likely to Recommend

Repair Quality

It was easy to schedule the appt for evaluation and i appreciated that you didn't want me to leave the car until you had the parts! YEAH! 10 day turnaround was great also. Thank you!

Customer Service

easy to get an appt and the follow up with very good.