Gerber Collision & Glass - Denton

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

No complaints

Customer Service - 5.0/5.0 -

Overall outstanding

My Experience - 5.0/5.0 -

Great service and communication.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Outstanding in every way

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

All good

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 0.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Came to pick up my car paid my deductible got out to my car and my bumper wasn’t even on my car correctly. Very unsatisfied that you would send me away with an incomplete job on my Vehicle if I wouldn’t have said anything you were going to allow me to leave with my Vehicle and it wasn’t completed!!!! For the customer to point out that the bumper wasn’t attached correctly is ridiculous!!!!What was even worse was that the technician said oh yeah that’s because of the bracelet which means they were aware that it wasn’t on correctly and was ok with sending the costumer away with it like that!!! Ridiculous!!!!!!!

Customer Service - 0.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellence

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My boyfriend, who is a car guy, was really impressed. Thank you

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

As always the job was completed in a timely manner

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great work. Great customer service!!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great communication and customer service

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very please with my experience. The communication was absolutely flawless. I felt informed and there was never a question of when the vehicle would be done. Keep this up!! Yall will always be my first choice.

Customer Service - 5.0/5.0 -

5 Stars!! Great job.

Likely to Recommend - 5.0/5.0 -

Good

Repair Quality - 5.0/5.0 -

Good

Customer Service - 5.0/5.0 -

Good

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and work

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Lane my advisor was outstanding! Lane kept me informed about the status of my truck and what they were doing and when it would be completed. Lane dealt with the insurance company and kept me in the loop of what they were doing and thoroughly explained everything to me so I understood. You are lucky to have Lane he was an outstanding representative for Gerber and I will refer anyone I can to Gerber, because of Lanes outstanding service! This was the very best experience I have had with any collision center. Thank you Gerber and Lane ! Best, David

Likely to Recommend - 5.0/5.0 -

I would have them ask for Lane as advisor. He is an excellent employee going above and beyond for your customers.

Repair Quality - 5.0/5.0 -

Lane and Christy we’re awesome

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Looks like a good job was done Nice texts to keep me in the loop. It even has more power now! Lol

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This is the second time I’ve used Gerber collision and both times have been a pleasant experience plenty of communication and prompt service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0