Gerber Collision & Glass - Flower Mound

4.9 (2,349reviews)
98%
3211 Justin Rd,  Flower Mound,  TX  75028
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In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Flower Mound offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,349)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, transparent communication, and timely repairs. Many highlight the friendly, professional, and courteous staff who make the repair process smooth and stress-free. Frequent text updates and proactive communication are repeatedly commended, with customers appreciating being kept informed throughout. Repairs are often completed ahead of schedule, and the quality of workmanship is frequently described as excellent, with vehicles returned looking like new. Complimentary car washes and detailing are noted as a pleasant bonus. A few customers mentioned areas for improvement directly from their experience, including occasional delays, paint color discrepancies, and wishing for more detailed communication during extended repairs. Overall, the vast majority of customers express high satisfaction and willingness to return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... Gerber and previous owner for the past 15+ years! Their work is flawless, their service is stellar, communication, the process and their people are ..." Read more
"Very impressive customer service and workmanship on my vehicle."
"... staff were friendly and accommodating for my needs. Collision repair was high quality at a reasonable price and the work was done on time. This was my second ..." Read more
"... collision repair facility whose staff has been as knowledgeable, as accommodating, as thorough, nor as pleasant to deal with as this one has been. It's a pleasure ..." Read more
"Smoothest experience Ive ever had! They did exactly what they said they would and had the vehicle done before they said woould. ..." Read more
"We are fully satisfied with the work, timeliness, and courtesies shown to us in restoring our vehicle. Yall exceeded ..." Read more
"Staff was great to work with and the speed at which everything was done was so appreciated."
"... updates along the way to completion of the work. It was completed ahead of time. Job was outstanding. I will definitely recommend Gerber Collision." Read more
"took way too long and the reasons didn't seem real. called and was told it was waiting on bolts and they ..." Read more
"I was pleasantly surprised when my car repair was complete over a week before promised. The car was washed and ready when I arrived"
"... new! I also cant even began to tell you how much I appreciated the constant communication. Its the worst being left in the dark on this kind of thing, so ..." Read more
"I received a text daily that kept me updated on the repair status."
"... seem daunting but Gerber was a well oiled machine. Their communication was amazing and appreciated." Read more
"EXCELLENT experience from beginning to end! Same-day quote, ready before date promised, OUTSTANDING repair & ..." Read more
"... details. Short delay due to Kia sending wrong parts. Communication was timely, honest and respectful." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was pleasantly surprised when my car repair was complete over a week before promised. The car was washed and ready when I arrived

Likely to Recommend

Repair Quality

The work to my car was finished far ahead of schedule. The service agents were very helpful and curtious.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Seamless check-in, car returned when expected. Management answered questions and offered full explanation and warranty. I could not be more pleased.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Took a little longer than expected, but the body work was fantastic, looks like it never happened! Thank y’all! Shout out to you guys and the team, y’all did an awesome job!

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

It was such a smooth process at the Flower Mound location. Paige and all the ladies there were more than helpful. And helping with the rent a car process. Best customer service!!!

Likely to Recommend

I’m telling you this staff was top notch!!

Repair Quality

The staff was awesome and kept me in the loop. They walked me through every step and made the process so easy!! Best staff ever.

Customer Service

So impressed with the staff.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Got one coming in soon

Repair Quality

You guys are fantastic!!! Like for real good!

Customer Service

Premo

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were helpful informative and car came back better.

Likely to Recommend

Repair Quality

Great. And very helpful personnel

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repair looks great and done timely

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

These women and guys are amazing, from the moment I walked in they made me feel seen with my concerns and needs to the moment I picked up my care. The care they took with the repairs is top notch. Thank you so much for the hard work you put in.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’ve been bringing my vehicles to your body shop since it was Pro Care under Kevin’s ownership, and the service has always been exceptional. Lauren and the entire team continue that tradition of excellence. They provided outstanding customer service and did a first-class repair on my Cadillac. Thank you all for consistently exceeding my expectations!

My Experience

Professional company that kept me informed through the process and I am very happy with my repairs.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great work! Thanks!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

My GMC looks amazing one would never know it had been damaged. I am so grateful that you washed it and it was returned to me clean and spotless.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repairs were excellent

Likely to Recommend

Recommend to others

Repair Quality

Customer Service

Good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great work

Kept me Informed?

Yes

Ready on Time?

Yes

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