Gerber Collision & Glass - Flower Mound

4.9 (2,409reviews)
97%
3211 Justin Rd,  Flower Mound,  TX  75028
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In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Flower Mound offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,409)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, transparent communication, and timely repairs. Many highlight the exceptional friendliness and professionalism of the entire staff, with frequent mentions of feeling genuinely cared for throughout the repair process. The use of daily or regular text updates is widely appreciated, keeping customers informed without feeling overwhelmed. Repairs are frequently completed ahead of schedule, and the quality of workmanship is described as flawless, with vehicles returned looking brand new. Complimentary vehicle cleaning upon pickup is a recurring pleasant surprise. A small number of customers noted areas for improvement, including occasional communication gaps during delays, minor fitment issues, and parts availability challenges - all of which were flagged directly by customers in their feedback.
AI-Generated from reviews written in the last 12 months
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"... Gerber and previous owner for the past 15+ years! Their work is flawless, their service is stellar, communication, the process and their people are ..." Read more
"Job well done! Gerber gives quick and efficient service. They did an amazing job on the collision repair on my vehicle. I have used ..." Read more
"... staff were friendly and accommodating for my needs. Collision repair was high quality at a reasonable price and the work was done on time. This was my second ..." Read more
"... have never used a collision repair facility whose staff has been as knowledgeable, as accommodating, as thorough, nor as pleasant to deal with as this one has been. ..." Read more
"... went in for an appointment to picking up my car. Fast and wonderful repair. Y'all are Rock Stars!" Read more
"EXCELLENT experience from beginning to end! Same-day quote, ready before date promised, OUTSTANDING repair & body work on my car, superior communication & customer ..." Read more
"I was pleasantly surprised when my car repair was complete over a week before promised. The car was washed and ready when I arrived The ..." Read more
"We are fully satisfied with the work, timeliness, and courtesies shown to us in restoring our vehicle. Yall exceeded our ..." Read more
"... dont think I will have to. Work done looks superior. Took a little longer than expected, but the body work was fantastic, looks like it never happened! Thank yall! ..." Read more
"I thought it took longer than it should have. Overall - good"
"... new! I also cant even began to tell you how much I appreciated the constant communication. Its the worst being left in the dark on this kind of thing, so ..." Read more
"Really appreciate the text messages to keep me updated The office kept me apprised of progress throughout the time my vehicle was being repaired. Very friendly and ..." Read more
"... seem daunting but Gerber was a well oiled machine. Their communication was amazing and appreciated." Read more
"... details. Short delay due to Kia sending wrong parts. Communication was timely, honest and respectful." Read more
"... emails, but they were short and gave few details. I just kept being told the tail gate had arrived and then the car would be delayed." Read more

My Experience

I am very impressed with the service I received. The team repaired my car quickly and with great attention to detail. They kept me informed throughout the process, and when I picked up my vehicle, it looked fantastic. Their professionalism and quality of work exceeded my expectations. Andrea, Thank you for a job well done! Lastly thanks Tori for a warm welcome.

My Experience

My Experience

Very satisfied! Great work, wonderful communication and friendly service, as well as completing the work quickly.

Likely to Recommend

Repair Quality

Very smooth experience all the way around.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent front office, progress on the repair was communicated in a timely fashion. Whenever I called and spoke to another person who would probably the progress I would hear from the person who was overseeing the repairs the following day. Two negative comments, one, not sure why 5 miles was added to my vehicle when the workshop is where I dropped off the vehicle and second, the truck area was very dirty which I had to clean at the car wash before going home. However I would still recommend this workshop as the positive out weigh the negative.

My Experience

The rear backup camera didnt work

My Experience

Always confident in your work

My Experience

Likely to Recommend

They did a fine job.

Repair Quality

Car looks good. Date for the pickup kept changing.

Customer Service

Car looks good.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Loved the communication and they completed repairs quickly

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Bringing my car back to the shop for electrical problems that have risen since the day I picked it up from the shop. Passenger door cannot be opened (key doesn’t work, handle sensor doesn’t work and both passenger/driver side unlocked buttons don’t work) and sensor on door handles to open/unlock doors doesn’t stop beeping and unlocking after it is initiated.

Customer Service

Bringing my car back to the shop for electrical problems that have risen since the day I picked it up from the shop. Passenger door cannot be opened (key doesn’t work, handle sensor doesn’t work and both passenger/driver side unlocked buttons don’t work) and sensor on door handles to open/unlock doors doesn’t stop beeping and unlocking after it is initiated.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good Afternoon in Friday September 18 2026 I m pick up, 4.10 pm - looks okey my SUV so far my Grey Terrain 2018, they do good Job, Thanks Guys and I m return the Rental Car White Hyundai Tucson 2025 in Good condition and Full gas tank. Only return my Deposit at my Credit Card I m provided.. Thanks so much Mrs Gloria E

My Experience

My Experience

This was my second car repair by Gerber. They quickly assessed the damage to my car, gave me a quote, and started the work. I had constant communication, and my car was returned in a timely manner. The repair was perfect! Gerber also communicated with my insurance and coordinated my car rental. I wouldn’t think of using another shop.

Likely to Recommend

Repair Quality

Worked with Andrea on 3 different jobs. I trust her honesty and work ethic. Professional team. Great work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Looks like a brand new car. Thank you

Likely to Recommend

Repair Quality

Looks like a brand new car. Excellent work.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your guys work on the car was superb. Really appreciate the timely updates and transparent communication. Great experience.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gerber did a great job on my car, in a short time and kept me updated. Highly recommend!

Likely to Recommend

Repair Quality

Repair quality seems excellent. My auto was washed and vacuumed, which was appreciated.

Customer Service

I had to call the shop for updates when the original completion date was missed. Turns out your office got a bad number for me on file. I don’t know how that happened since I’ve had the same number for 30 years.

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

The shop staff and technicians are very professional and kind. I am great full to Andria estimator for good work. I had to bring the car in again for very minor issues, but I am pleased that they owned the problem and are fixing them. It has been a pleasure to do business with them.

Customer Service

Very kind and friendly.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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