Caliber - Flower Mound

4.9 (6,673reviews)
98%
1230 Fm 407,  Lewisville,  TX  75077

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,673)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, proactive communication, and impressive timeliness. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. The staff is frequently described as friendly, professional, and courteous, making stressful situations much easier. Regular text and phone updates throughout the repair process are widely appreciated. A small number of customers noted concerns around workmanship on initial attempts and communication gaps, reflecting areas customers themselves identified for improvement.
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"Im very satisfied with the repair work Caliber Collision did on my Toyota Sequoia after a collision. They completed ..." Read more
"They were awesome! They went above and beyond! They kept me up to date! They offered to bring my vehicle to my work when ..." Read more
"High-quality repair and knowledgeable, courteous service."
"My experience with Caliber Collision can best be described as flawless execution."
"Exceptional service, they returned my car in better condition than I dropped it off in. Not only did they make the necessary repairs, ..." Read more
"Caliber did a great job repairing my Cadillac. The job was finished four days ahead of schedule."
"My car was done a week early. I am extremely grateful!"
"... Communication, clarity, execution, and timeline. They under-promised and over delivered long story short! Thank you Caliber :" Read more
"... professional customer service! I was very suprised that the repair was completed in a little over 4 days! The team handled everything with my insurance company ..." Read more
"Repairs were completed 2 days early"
"Outstanding communication."
"The communication from them was exactly what I expected as a customer. It made a difference in what was already ..." Read more
"Excellent communication. I loved the app.!!"
"They kept me informed throughout the process and when I got my vehicle back it looked brand new. Im very ..." Read more
"The frequent updates are very helpful."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The most important thing that you did was the timely updating on where you were in the process of repairing the vehicle Thank you. 

My Experience

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My Experience

Hayden and everyone was awesome. Your communication, follow up and quality was top notch. I will use you for any future needs. Thanks for such a great experience.

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Customer Service

The team at this location is fantastic. Constant communication, very friendly, remembered my name and treated me like a special customer. I sure hope to not use your service very often but if it arises again - for sure this company and this location.

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Returned Clean

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My Experience

Excellent communication and timeliness. Really appreciated everything from start to finish. Excellent with working with our insurance company as well.

My Experience

Hayden gave excellent professional customer service, thanks Hayden!

Likely to Recommend

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Customer Service

My Experience

They did a great job fixing my car. It looks brand new and they got it done very quickly. Everyone there was so nice and very helpful. If I every need my car repaired again I will go there for sure. Thank you everyone there!

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My Experience

The quote for my work has a 1 penny placeholder for calibration. When I picked up the car there was an additional $300 for calibration. I was told by Hayden that was "required" by Mazda. I said if it is required then it should have been on the original quote. He couldn't tell me whether the sensor was found to be out of calibration or present any documentation that it had been out of cal. At that point I had no choice but to pay if I wanted my car back.

My Experience

It's a new experience, all is going well with Caliber Collision to date. Keep up the attention as required m

My Experience

My Experience

Hayden was very kind and professional. Everything was completed in a timely manner

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Returned Clean

My Experience

Erick and his team did a great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

great customer service and communication from the team. A great team of people to work with.