Gerber Collision & Glass - Denver/Santa Fe Dr.
Gerber Collision & Glass - Denver/Sante Fe offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
When I received a called letting me know my vehicle was ready I got down to the shop that’s about and hour away only to see that there was still body work that was overlooked and unfinished. There was also a plastic panel at the front passenger fender that was coming off. When I pointed this out, the representative seemed upset and stated, “It wasn’t like that an hour ago.” Not sure what that was supposed to mean but it felt like I should have just excepted the work as is and shouldn’t have mentioned anything. She then stated that I didn’t need to take possession of the vehicle and they would fix the work if that’s what I wanted. Again she seemed very annoyed that I was upset about the work quality. I did leave my vehicle there for another week so they can correct the issues. I finally got my car back and the work seemed to be completed correctly but only to find there was some over spray on the rear door and the front passenger door doesn’t close right. It seems very loose with some vibration sounds. At this point I’m not sure what to do other than take it back when I have some extra time to see if they can make this right. The only reason I took my car to this body shop was because it was recommended by my insurance. If these issues are not corrected I will have to file another claim with my insurance so I can take it somewhere they’re able fix it correctly and respectfully.
Customer Service - 2.0/5.0 -
When I received a called letting me know my vehicle was ready I got down to the shop that’s about an hour away only to see that there was still body work that was overlooked and unfinished. There was also a plastic panel at the front passenger fender that was coming off. When I pointed this out, the representative seemed upset and stated, “It wasn’t like that an hour ago.” Not sure what that was supposed to mean but it felt like I should have just excepted the work as is and shouldn’t have mentioned anything. She then stated that I didn’t need to take possession of the vehicle and they would fix the work if that’s what I wanted. Again she seemed very annoyed that I was upset about the work quality. I did leave my vehicle there for another week so they can correct the issues. I finally got my car back and the work seemed to be completed correctly but only to find there was some over spray on the rear door and the front passenger door doesn’t close right. It seems very loose with some vibration sounds. At this point I’m not sure what to do other than take it back when I have some extra time to see if they can make this right. The only reason I took my car to this body shop was because it was recommended by my insurance. If these issues are not corrected I will have to file another claim with my insurance so I can take it somewhere they’re able fix it correctly and respectfully.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always got updates and knew what was going on. I’ve used them before and I would do so again!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was very pleased with the workmanship and paint job. Also thank you for cleaning my car. I didn’t expect that..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job very well done.
Customer Service - 5.0/5.0 -
Very professional and good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was perfect and the staff were pleasant and helpful. Thank you!
Customer Service - 5.0/5.0 -
Courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Workmanship is great i love it and was done before the estimated time and also they always update me about the status of the car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Got a fender and bumper replaced! They did amazing with the paint, and all around repairs! Friendly customer service! And fast working, gives accurate eta on completion as well! 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service! Fast, friendly, and reliable!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The estimate was completely wrong. The amount out the due was double the estimate. Why give an estimate?? Other than that my car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice to be able to track progress. Great work on the truck.
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Paint work was sub par, orange peel in some areas, two drips, imprecisions in paint, and poor blending
Repair Quality - 2.0/5.0 -
Paint work was sub par, orange peel in some areas, two drips, imprecisions in paint, and poor blending